Turan Foley Chevrolet Cadillac Buick

I had my truck towed there for a starter replacement under extended warranty. initially told it is an 8 hour job, then told 11 hour job, we are now going on 80 hours. They say they will call you but they never do, we have to call them. When I have to call them for updates, it is always excuses (tech got sick, new tech slipped and fell) it is always an excuse, that gets old, I dont want excuses, I want results. This is unacceptable, they keep trying to push me to get a rental, im guessing so they can milk the labor out to charge the warranty and pocket more than they actually did - very unsavory business practices that should be investigated. leaving a very bad taste in my mouth to ever do business with them in the future.

Made an appointment to have my transmission flushed. They took my car at 9. It’s now 1:30 and they have told me they’ve done nothing because they’re to afraid that there may be an internal transmission issue but they don’t actually know if that’s what’s wrong or not. Car has no issues they claim the first sign of an issue was when they drove it. Recommended I go to a competitor and also this particular representatives former employer to have them flush my transmission fluid. This place is a joke. My former vehicle they serviced was “fixed” by them using electrical tape to fix the issue. Now they’re too scared to be liable for ruining my transmission by performing the transmission flush that was requested. I wouldn’t send my worst enemy to this dealership or recommend them for ANY service needs. Their mechanics aren’t properly trained to perform routine basic maintenance.

Excellent from the start to check out. Mark was very effluent and personable. Linda is a joy. Having someone to guide you through the service plan and someone to transport you home and back is so very helpful.

My truck came up with a warning to service transmission now. I had a Wednesday appointment but dropped it off on Monday. It's been 17 days and they still haven't looked at my truck. The excuse is they are busy and haven't had time to look at my truck Everyday my service guy calls to tell me he hasn't been able to get a tech to look at it. I bought a GMC Silverado which is my third one to buy. I called the GM and left a message which the call was never returned. A called the service manager several times and have never gotten a call back. I would never bring my car back to Turan Foley and will never buy another car or truck from them. In business service is number one job, if you don't have the employees to do the work then don't take it. There are several other dealerships that could have done the service.

went in for oil change and tire rotation which should have taken at the most 45 mi. but 2hr and 30 mi into the job i was informed by the shop i needed air filters they took them our and i didn't tell them to do this only oil and tires ... as for as i see it they try and rip off everyone with this bull .I HAVE PURCHESED A NUMBER OF TRUCKS AND CARS FROM THEM IN THE PAST BUT THAT WILL NEVER HAPPEN AGAIN.

Jake and Jayson were very professional and catered to with answering all my questions and being transparent. Upon delivery of my vehicle is exactly how they told me over the phone that it would be. Huge thanks to both of them for being transparent and being professional having a personal touch to the Turan Foley family!

I leased a 2025 Buick Envista from Turan-Foley yesterday, Sept 4, 2024. It was a wonderful experience: Absolutely no pressure No obscure add-ons above the MSRP Consistently polite, informative, and customer-focused interactions at every level. In short, in my over fifty years of buying or leasing cars, this is the sort of experience I always wished for but almost never found. I drove an hour and a half, past three Buick dealerships that had contacted in my search for the car I wanted without “price adjustments,” and useless but expensive dealer installed options (like gold pin-striping, paint and upolstery “protection,” and mechanical repair insurance that duplicated the manufacturer’s warranty). The typical dealer tricks that so often make customers hate to even enter the lot much less start the buying process. If you’re looking for a Chevrolet or GMC truck, Buick, or Cadillac vehicle (gas or electric), and anywhere near Gulfport, MS, visit Turan-Foley Motors. In my opinion it will be well worth the trip.

I purchased a 2024 CT5 Cadillac from Turan Foley, Inc. in Gulfport, Ms. I was very pleased with the information I was given during the purchase. The salesman, Marcello Saucier, was also very helpful. All the people that I dealt with on the day of the purchase were very nice and professional. I would buy another car from them in the future.

Marcello was our sell men, helped us out very helpful with 2024 Buick Enclave. Thanks Marcello

Bad dealership used the wrong vin on my trade in did not allow for any add on I purchased the vehicle by using Gm finance They offer me 40000 on trade when it should have been 50000.00 plus disgusting I had to go to Walt Massey Lucedale to get it all straight they are a wonderful dealership I will buy from for the rest of my life every three years horay for Brandon he is caring and knows the business