Reviews
My service advisor, Joshua did an excellent job through
My service advisor, Joshua did an excellent job through out the whole process. He greeted and informed me of what to expect for my service. Also he kept me advised.
My service advisor, Joshua did an excellent job through
My service advisor, Joshua did an excellent job through out the whole process. He greeted and informed me of what to expect for my service. Also he kept me advised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Dennis was remarkable, very informative and
Mr. Dennis was remarkable, very informative and intelligent. Highly recommended for a professional employee! The service was impeccable and the property was very great! Excellent overall experience!
Mr. Dennis was remarkable, very informative and
Mr. Dennis was remarkable, very informative and intelligent. Highly recommended for a professional employee! The service was impeccable and the property was very great! Excellent overall experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had a fantastic experience at Sterling McCall Lexus
I had a fantastic experience at Sterling McCall Lexus Clear Lake for my oil change and yearly inspection. From the moment I arrived, the staff was professional, courteous, and efficient. The service advisors kept me informed throughout the process and made everything smooth and stress-free. The waiting area was clean, comfortable, and well-stocked with refreshments, which made the short wait even more pleasant. My vehicle was ready on time and in perfect condition. I always appreciate the attention to detail and the exceptional customer service at this location. Highly recommend for anyone looking for quality Lexus care!
I had a fantastic experience at Sterling McCall Lexus
I had a fantastic experience at Sterling McCall Lexus Clear Lake for my oil change and yearly inspection. From the moment I arrived, the staff was professional, courteous, and efficient. The service advisors kept me informed throughout the process and made everything smooth and stress-free. The waiting area was clean, comfortable, and well-stocked with refreshments, which made the short wait even more pleasant. My vehicle was ready on time and in perfect condition. I always appreciate the attention to detail and the exceptional customer service at this location. Highly recommend for anyone looking for quality Lexus care!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John Murphy is a superb professional advisor who CARES
John Murphy is a superb professional advisor who CARES and goes above and beyond to assist customer. Clear lake Lexus , well done ! I have no reservations in returning.
John Murphy is a superb professional advisor who CARES
John Murphy is a superb professional advisor who CARES and goes above and beyond to assist customer. Clear lake Lexus , well done ! I have no reservations in returning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always prompt friendly professional attitude prices
Always prompt friendly professional attitude prices upfront reasonable clean facilities very easy to get into service bay with automated doors. Service people right there as you drive up no waiting if you have an appointment
Always prompt friendly professional attitude prices
Always prompt friendly professional attitude prices upfront reasonable clean facilities very easy to get into service bay with automated doors. Service people right there as you drive up no waiting if you have an appointment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Erika Pressler is a great service advisor she?
Erika Pressler is a great service advisor she?s very attentive, professional, friendly and she takes great care during each visit I will continue to ask for her during my next visits
Erika Pressler is a great service advisor she?
Erika Pressler is a great service advisor she?s very attentive, professional, friendly and she takes great care during each visit I will continue to ask for her during my next visits
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Was in & out.
Was in & out. Fast & friendly service. Service rep called an Uber for me. Requested a car wash which was done. Was told I needed an alignment which I agreed to, car drives so much better! Text communication was on point.
Was in & out.
Was in & out. Fast & friendly service. Service rep called an Uber for me. Requested a car wash which was done. Was told I needed an alignment which I agreed to, car drives so much better! Text communication was on point.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I?m always treated like number one when I go the Lexus of
I?m always treated like number one when I go the Lexus of Clearlake. I feel so special. Thank you for your customer service and the care you give my Lexus Rx .
I?m always treated like number one when I go the Lexus of
I?m always treated like number one when I go the Lexus of Clearlake. I feel so special. Thank you for your customer service and the care you give my Lexus Rx .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Melissa was excellent to work with.
Melissa was excellent to work with. Very professional team at Sterling McCall and very knowledgeable of the vehicle.
Melissa was excellent to work with.
Melissa was excellent to work with. Very professional team at Sterling McCall and very knowledgeable of the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First time visit for service, after hearing about others
First time visit for service, after hearing about others positive experiences here with service department. Working with Erika in service confirmed the prior accolades of the top notch service. Erika was very informative, responsive and professional during my entire visit. I will spread the word and continue using this dealership. Worth the drive coming from Houston after dealing with other Lexus dealerships within the area.
First time visit for service, after hearing about others
First time visit for service, after hearing about others positive experiences here with service department. Working with Erika in service confirmed the prior accolades of the top notch service. Erika was very informative, responsive and professional during my entire visit. I will spread the word and continue using this dealership. Worth the drive coming from Houston after dealing with other Lexus dealerships within the area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase