Reviews
Patrick provided excellent service.
Patrick provided excellent service. Communication on vehicle status was great.
Patrick provided excellent service.
Patrick provided excellent service. Communication on vehicle status was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They are professional and thorough .
They are professional and thorough . Friendly and considerate. We will continue to take our business to them!
They are professional and thorough .
They are professional and thorough . Friendly and considerate. We will continue to take our business to them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin was a great help with my service.
Kevin was a great help with my service. He was able to review my past service to determine what was due. He was thorough and gave me the best price.
Kevin was a great help with my service.
Kevin was a great help with my service. He was able to review my past service to determine what was due. He was thorough and gave me the best price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dennis was great, thanks for all your help!
Dennis was great, thanks for all your help! I appreciate your fast responses while my vehicle was in service, see you next visit!
Dennis was great, thanks for all your help!
Dennis was great, thanks for all your help! I appreciate your fast responses while my vehicle was in service, see you next visit!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service here with authentic parts specifically
Great service here with authentic parts specifically designed for our Lexus 350. Keep up the good work.
Great service here with authentic parts specifically
Great service here with authentic parts specifically designed for our Lexus 350. Keep up the good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is well trained & so courteous.
The service department is well trained & so courteous. Phil my service advisor explained everything to me. He said 2 hours & my car was ready in 2 hours!
The service department is well trained & so courteous.
The service department is well trained & so courteous. Phil my service advisor explained everything to me. He said 2 hours & my car was ready in 2 hours!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service every single time!
Excellent service every single time! Patrick at The service department is awesome. 5 stars ✨ dealer!!
Excellent service every single time!
Excellent service every single time! Patrick at The service department is awesome. 5 stars ✨ dealer!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service agent Kevin is so friendly, professional and
My service agent Kevin is so friendly, professional and patient to explain all I need to know. He has made me trust the place so much that I don?t even go anywhere else. Great customer service!
My service agent Kevin is so friendly, professional and
My service agent Kevin is so friendly, professional and patient to explain all I need to know. He has made me trust the place so much that I don?t even go anywhere else. Great customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Sterling McCall Lexus Clear Lake! We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus Clear Lake
My car purchase was perfect!
My car purchase was perfect!! No pressure from cars salesperson or any finance manager. Thank you Kalvin for making my car purchase so great!
My car purchase was perfect!
My car purchase was perfect!! No pressure from cars salesperson or any finance manager. Thank you Kalvin for making my car purchase so great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is mid October and still have not received spare key
It is mid October and still have not received spare key for car purchased in February. chip shortages were the excuses. Should not have sold incomplete product and kept giving customer the run around
It is mid October and still have not received spare key
It is mid October and still have not received spare key for car purchased in February. chip shortages were the excuses. Should not have sold incomplete product and kept giving customer the run around
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair