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Lexus of Huntsville

(193 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed

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Reviews

(193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tammie in service was excellent as usual.

Tammie in service was excellent as usual. While you pay a small premium with Lexus, I find their service of the vehicle and customer service to be worth it. I will be back!

Tammie in service was excellent as usual.

Tammie in service was excellent as usual. While you pay a small premium with Lexus, I find their service of the vehicle and customer service to be worth it. I will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tammy did an excellent job as usual.

Tammy did an excellent job as usual. She was personable and efficient. I was able to get in and out quickly!!

Tammy did an excellent job as usual.

Tammy did an excellent job as usual. She was personable and efficient. I was able to get in and out quickly!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Roger was absolutely amazing!

Roger was absolutely amazing! Him and his team worked hard to get everything worked out for us so we could take our car home! He was very personable and kind! I would recommended him to anyone.

Roger was absolutely amazing!

Roger was absolutely amazing! Him and his team worked hard to get everything worked out for us so we could take our car home! He was very personable and kind! I would recommended him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I submitted an online request and within 15 minutes Brody

I submitted an online request and within 15 minutes Brody called me. He was super nice and answered all my questions. We chatted about the car i was interested in, I mentioned I was out of state but currently in Nashville. He stayed we were only 1 1/2 hrs roughly from dealership. We changed our plans and headed there. After getting there, the whole process was 3 hours. Brody was awesome to work with as well as the finance guy. I was thrilled it was such an easy process. If I ever needed another car - I would return to this dealership no matter where I was living at.

I submitted an online request and within 15 minutes Brody

I submitted an online request and within 15 minutes Brody called me. He was super nice and answered all my questions. We chatted about the car i was interested in, I mentioned I was out of state but currently in Nashville. He stayed we were only 1 1/2 hrs roughly from dealership. We changed our plans and headed there. After getting there, the whole process was 3 hours. Brody was awesome to work with as well as the finance guy. I was thrilled it was such an easy process. If I ever needed another car - I would return to this dealership no matter where I was living at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very good.

Very good. Service guy was nice and did a good job. Always a good experience

Very good.

Very good. Service guy was nice and did a good job. Always a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Love this dealership!

Love this dealership! All employees are friendly and helpful but Brink goes out of his way to make the customer feel valued, listened to, and makes sure to take the time to explain best options for the optimal solution. I am always more than satisfied when I drive out after service and appreciate his excellent care!

Love this dealership!

Love this dealership! All employees are friendly and helpful but Brink goes out of his way to make the customer feel valued, listened to, and makes sure to take the time to explain best options for the optimal solution. I am always more than satisfied when I drive out after service and appreciate his excellent care!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought my first brand new Lexus at this dealership.

Bought my first brand new Lexus at this dealership. Love the way they treat their customers. They go above and beyond. Had my car service there and I wouldn’t take it to any other place! Drew the guy to go to if you ever get your car service!

Bought my first brand new Lexus at this dealership.

Bought my first brand new Lexus at this dealership. Love the way they treat their customers. They go above and beyond. Had my car service there and I wouldn’t take it to any other place! Drew the guy to go to if you ever get your car service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My experience at Lexus of Huntsville Service Department

My experience at Lexus of Huntsville Service Department with Tammie Johnson was exceptional. From the moment I arrived, Tammie provided warm, professional, and knowledgeable service. She took the time to understand my needs, answered all my questions with patience, and made the entire car-servicing process smooth and stress-free. Her attention to detail and genuine care made me feel confident and valued as a customer. I highly recommend Tammie Johnson to anyone looking for a premium experience at Lexus of Huntsville Service Department!

My experience at Lexus of Huntsville Service Department

My experience at Lexus of Huntsville Service Department with Tammie Johnson was exceptional. From the moment I arrived, Tammie provided warm, professional, and knowledgeable service. She took the time to understand my needs, answered all my questions with patience, and made the entire car-servicing process smooth and stress-free. Her attention to detail and genuine care made me feel confident and valued as a customer. I highly recommend Tammie Johnson to anyone looking for a premium experience at Lexus of Huntsville Service Department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I always get great service from Lexus of Huntsville.

I always get great service from Lexus of Huntsville. My contact is Brink, and he is always pleasant, professional and has time to answer any questions I might have. I like how they wash my car too. It has always been a positive experience for me.

I always get great service from Lexus of Huntsville.

I always get great service from Lexus of Huntsville. My contact is Brink, and he is always pleasant, professional and has time to answer any questions I might have. I like how they wash my car too. It has always been a positive experience for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service.

Good service. Tammie has taken care our cars for 15 years and has knowledge of appropriate needs!

Good service.

Good service. Tammie has taken care our cars for 15 years and has knowledge of appropriate needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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