Reviews
Tammie in service was excellent as usual.
Tammie in service was excellent as usual. While you pay a small premium with Lexus, I find their service of the vehicle and customer service to be worth it. I will be back!
Tammie in service was excellent as usual.
Tammie in service was excellent as usual. While you pay a small premium with Lexus, I find their service of the vehicle and customer service to be worth it. I will be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tammy did an excellent job as usual.
Tammy did an excellent job as usual. She was personable and efficient. I was able to get in and out quickly!!
Tammy did an excellent job as usual.
Tammy did an excellent job as usual. She was personable and efficient. I was able to get in and out quickly!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roger was absolutely amazing!
Roger was absolutely amazing! Him and his team worked hard to get everything worked out for us so we could take our car home! He was very personable and kind! I would recommended him to anyone.
Roger was absolutely amazing!
Roger was absolutely amazing! Him and his team worked hard to get everything worked out for us so we could take our car home! He was very personable and kind! I would recommended him to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I submitted an online request and within 15 minutes Brody
I submitted an online request and within 15 minutes Brody called me. He was super nice and answered all my questions. We chatted about the car i was interested in, I mentioned I was out of state but currently in Nashville. He stayed we were only 1 1/2 hrs roughly from dealership. We changed our plans and headed there. After getting there, the whole process was 3 hours. Brody was awesome to work with as well as the finance guy. I was thrilled it was such an easy process. If I ever needed another car - I would return to this dealership no matter where I was living at.
I submitted an online request and within 15 minutes Brody
I submitted an online request and within 15 minutes Brody called me. He was super nice and answered all my questions. We chatted about the car i was interested in, I mentioned I was out of state but currently in Nashville. He stayed we were only 1 1/2 hrs roughly from dealership. We changed our plans and headed there. After getting there, the whole process was 3 hours. Brody was awesome to work with as well as the finance guy. I was thrilled it was such an easy process. If I ever needed another car - I would return to this dealership no matter where I was living at.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good.
Very good. Service guy was nice and did a good job. Always a good experience
Very good.
Very good. Service guy was nice and did a good job. Always a good experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love this dealership!
Love this dealership! All employees are friendly and helpful but Brink goes out of his way to make the customer feel valued, listened to, and makes sure to take the time to explain best options for the optimal solution. I am always more than satisfied when I drive out after service and appreciate his excellent care!
Love this dealership!
Love this dealership! All employees are friendly and helpful but Brink goes out of his way to make the customer feel valued, listened to, and makes sure to take the time to explain best options for the optimal solution. I am always more than satisfied when I drive out after service and appreciate his excellent care!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bought my first brand new Lexus at this dealership.
Bought my first brand new Lexus at this dealership. Love the way they treat their customers. They go above and beyond. Had my car service there and I wouldn’t take it to any other place! Drew the guy to go to if you ever get your car service!
Bought my first brand new Lexus at this dealership.
Bought my first brand new Lexus at this dealership. Love the way they treat their customers. They go above and beyond. Had my car service there and I wouldn’t take it to any other place! Drew the guy to go to if you ever get your car service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My experience at Lexus of Huntsville Service Department
My experience at Lexus of Huntsville Service Department with Tammie Johnson was exceptional. From the moment I arrived, Tammie provided warm, professional, and knowledgeable service. She took the time to understand my needs, answered all my questions with patience, and made the entire car-servicing process smooth and stress-free. Her attention to detail and genuine care made me feel confident and valued as a customer. I highly recommend Tammie Johnson to anyone looking for a premium experience at Lexus of Huntsville Service Department!
My experience at Lexus of Huntsville Service Department
My experience at Lexus of Huntsville Service Department with Tammie Johnson was exceptional. From the moment I arrived, Tammie provided warm, professional, and knowledgeable service. She took the time to understand my needs, answered all my questions with patience, and made the entire car-servicing process smooth and stress-free. Her attention to detail and genuine care made me feel confident and valued as a customer. I highly recommend Tammie Johnson to anyone looking for a premium experience at Lexus of Huntsville Service Department!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I always get great service from Lexus of Huntsville.
I always get great service from Lexus of Huntsville. My contact is Brink, and he is always pleasant, professional and has time to answer any questions I might have. I like how they wash my car too. It has always been a positive experience for me.
I always get great service from Lexus of Huntsville.
I always get great service from Lexus of Huntsville. My contact is Brink, and he is always pleasant, professional and has time to answer any questions I might have. I like how they wash my car too. It has always been a positive experience for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service.
Good service. Tammie has taken care our cars for 15 years and has knowledge of appropriate needs!
Good service.
Good service. Tammie has taken care our cars for 15 years and has knowledge of appropriate needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase