Reviews
Awesome, patient, professional, and very thorough!
Awesome, patient, professional, and very thorough! Very knowledgeable of the Lexus!! He’s Considerate and caring!
Awesome, patient, professional, and very thorough!
Awesome, patient, professional, and very thorough! Very knowledgeable of the Lexus!! He’s Considerate and caring!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Needham was very friendly and helpful throughout the
Needham was very friendly and helpful throughout the sales process. Highly recommend him and the dealership.
Needham was very friendly and helpful throughout the
Needham was very friendly and helpful throughout the sales process. Highly recommend him and the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
He’s above and beyond.
He’s above and beyond. He is professional and trustworthy. Very humble and kind. Highly recommended.
He’s above and beyond.
He’s above and beyond. He is professional and trustworthy. Very humble and kind. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have already informed in my previous survey.
I have already informed in my previous survey. Northside lexus service has gone down significantly. The dealership used to be great in 2018 and is horrible now. Poor customer awareness and has no value for their time. Only expect to take money from customers.
I have already informed in my previous survey.
I have already informed in my previous survey. Northside lexus service has gone down significantly. The dealership used to be great in 2018 and is horrible now. Poor customer awareness and has no value for their time. Only expect to take money from customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great communication and smooth transaction.
Great communication and smooth transaction. Up to now there is no issue on the vehicle. Highly recommend sale person Donnie.
Great communication and smooth transaction.
Great communication and smooth transaction. Up to now there is no issue on the vehicle. Highly recommend sale person Donnie.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Northside Lexus is a premium dealership for good reason.
Northside Lexus is a premium dealership for good reason. While the atmosphere is bright, calming and pleasant, the staff is as good as it gets. From the welcome at the front desk, to the sales team, the back office, and the service department, everything is a smooth and orderly operation. First class dealership for first class cars.
Northside Lexus is a premium dealership for good reason.
Northside Lexus is a premium dealership for good reason. While the atmosphere is bright, calming and pleasant, the staff is as good as it gets. From the welcome at the front desk, to the sales team, the back office, and the service department, everything is a smooth and orderly operation. First class dealership for first class cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive review of our team and facility! We appreciate your business and we hope to see you again at Northside Lexus.
They did a great job and the car was fixed correctly.
They did a great job and the car was fixed correctly. The AC is now cold.
They did a great job and the car was fixed correctly.
They did a great job and the car was fixed correctly. The AC is now cold.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure to assist you. Thank you from all of us here at Northside Lexus!
Fast and efficient.
Fast and efficient. Worked well with me as i was flying in and driving home.
Fast and efficient.
Fast and efficient. Worked well with me as i was flying in and driving home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure to work with you, Jeff! Thank you for choosing Northside Lexus.
My experience at Northside was top notch.
My experience at Northside was top notch. Rex was highly knowledgeable and understood my needs. Doug in finance was just as great!
My experience at Northside was top notch.
My experience at Northside was top notch. Rex was highly knowledgeable and understood my needs. Doug in finance was just as great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that Rex and Doug provided you with a top-notch experience at Northside Lexus! Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle.
Needham is great!
Needham is great! He's been our family salesman for years and always takes care of us. Additionally, everyone I encountered during this process was helpful, from technology to finance.
Needham is great!
Needham is great! He's been our family salesman for years and always takes care of us. Additionally, everyone I encountered during this process was helpful, from technology to finance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Katy, we're happy to hear that Needham and the Northside Lexus team have consistently provided excellent service for your family. Thank you for sharing your experience with us!