KC Used Car Emporium

Bought a car from them and have had up 3 times to have the air bag light fixed. When it was test driven it had an airbag light and a vibration and asked... it to be checked. Bought the car with them putting it in writing they would fix the airbag and vibration.They completely ignored the request on the vibration and now the car vibrates and sputters when it goes uphill. When the airbag light recently came on again and had to take it to them for the 3rd time I specifically told them about the sputtering and that Certified Transmission had checked it and dignosed an engine issue. I was told it would be taken care of.They kept it for 4 or 5 days and I had to call to check on it and was told it was fixed and ready. When asked what was done to fix the sputtering I was point blank told "I dont know but owner says its fixed". Drove off the lot and the minute it was on the highway it sputtered and cut out.From the salesperson to the GM to the owner it has been nothing but bad service,lack of caring and no responsibility to their empty promises.

Buying a used car generally sucks. These guys made it much easier. Pleasant to work with, accommodating, helpful. Sean made an otherwise stressful task... so much easier. 10/10 would recommend.

I recommend chatting with Brad. The friendly experience made quick work when it came to trading in my old car for a better one, and at a doable price.

So anytime I have been to Sonic in (Merriam), I see across the street people looking @ cars, I've noticed that they are ALWAYS BUSY..... So if your looking... for a used car or truck, KC Used Car Emporium is the place, the parking lot is packed w/lots to choose from. Fred Van Winkle has WON best Salesman award as far as I am concerned!! So I am a lil' picky.... I drove several cars before I found the perfect one! Fred was easy going and friendly; ask him a question he answered, if he didn't know he said so. I appreciate that because I'm not a big car person. Gave a good trade in price for my old car~ YEA! They have fair pricing and paper work went smooth thanks John for making it so easy! also they have great hours M-Th 9am til 7pm and Fri. & Sat. 9am til 6pm even on Sunday 11am til 4pm Love my new to me car!! Tell them Angie sent you~

I bought my son a car last year. Its been a great car for him but as with any car you can have issues. Mike took care of what he could and so happy that... we bought the extended warranty. The warranty company replaced his transmission! 5 stars for sure for the customer service

Great day to look at cars was snowing in April Owensalesmen were very friendly and help full they had lots of cars to look at in my price range I find... great car ....I would recomend them to any one oooo

I went there to buy a bmw, and we asked if this car is salvage and they told me it was a clean title. I went to a dealership looking for a new car cause... the one I got at kc emporium was loaded with problems they told me the car was salvage and I had no idea about it. They told me the car had been in a huge accident but I was never informed that at the kc emporium dealership. Now I can't trade in the the BMW for a new car. I would never buy a salvage car, so the fact I found out through another dealership makes this all bad.

I went to KC Used Car Emporium and Fred has been very Helpful

Thanks Fred for helping us find the right car for my daughter

Great car buying experience .... prices right on the windows of the cars make it so simple to find the cars in your price range ... Israel was excellent... I would recomend giving them a try