The Audi Exchange

If you think you’re going to come here and get away from the classic dealership scams, think twice. I purchased a CPO vehicle, chosen due to the “high... standards” required to qualify. A CPO endorsement means nothing at this place. My inspection sheet clearly stated no body damage currently or previously repaired. I brought the car in to have it checked for a suspected oil leak and while up on the lift, the technician said to me “this car has been in an accident.” Well not since I’ve owned it, it hasn’t been... I went home and reviewed the CPO inspection and there was NOTHING there about repaired body damage. (Nothing on the CarFax either.) Soon after, I noticed paint flaking off the bumper cover and fender in the area that the tech pointed out the repair work. This tells me one of two things: 1. The technician that did the CPO inspection was completely inept and missed something easily seen by another tech, who wasn’t even looking for it. Or... 2. Employees of this dealership KNOWINGLY filled out a fraudulent inspection and certified a car that shouldn’t have been, subsequently selling it at the CPO price point. I had a meeting with the sales manger, who basically shrugged it off and told me to go pound sand. So now I’m stuck with a vehicle that has an accident history, which I’m sure I’ll get hammered for on trade-in value. My advice is don’t be fooled by the posh settings and the friendly staff. This dealership is no different than a skeezy, low-rent used car joint.

Very pleased with working with Brian. He was great. As was the general sales manager. The showroom is very accommodating as well. 5* ask for Brian

My experience with Audi Exchange and my salesman, Stuart, was excellent. Stuart was very helpful and knowledgeable about the car as well as taking the... time to make sure I understood all the features. I plan on using the dealership for any and all my car needs.

I have to rewrite my review. I would never recommend this establishment to anyone to purchase a vehicle. I bought my vehicle from Stefan a while back thinking... I was getting a great deal but oh was I wrong. Stefan sold me a certified used vehicle that was used for a LEASE. When it came to asking the question of if there was any damage done to the vehicle or anything they told me no it never had an accident, no damages nothing. I believed them. Come to find out my bumper was painted, a friend of mine who works with cars showed me how under my car they left paint behind, and recently my one side you can see exactly where the damage was done and how they tried to cover it up. Same with the door damage which is located on the same side of the bumper problem. The clear coat is coming off, that it was repainted as well. If i could attach photos I would! To lie to my face as a customer is an insult to think you can play with someone’s money like that. I am currently looking to upgrade to A larger vehicle, 2020 q7 to be exact, and was supposed to come back here to trade it in but that’s definitely not happening. Shame on you Audi Exchange hopefully Audi Westmont will be more trustworthy than you. If I could rate you a 0 I would.

Audi exchange is the only place I will purchase a new car. The professional and friendly atmosphere makes it very comfortable to negotiate a purchase.... My sales person Patrick McDonald was very knowledgeable and personable to deal with. If you are looking for a very exhilarating and fair deal go to Audi exchange. By the way this was my third Audi that I have bought from them. Their service is excellent and they make you feel comfortable.

Excellent and seamless experience. Everything prepared in advance, car brought to me The salesman was prompt, efficient, got back to me in a timely fashion.... I was very pleased with the experience

Scott met me halfway to take a test drive. After shopping with other dealers, less than a week later the road led me back The Audi Exchange.

I had a great experience with the Audi Exchange. Everyone was very straightforward and efficient throughout the buying process. They were fair and transparent... which made the process much more enjoyable than other car buying experiences.

They pulled a bait and switch on me and lied to me face - likely to cover up a mistake they made with the online quote. Terrible on all levels. No integrity... whatsoever.

Great experience with the sales and finance personnel . You require too much in this survey. It is the only irritating thing in an otherwise pleasant process.