Mall of Georgia Chrysler Dodge Jeep RAM

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
109 lifetime reviews.

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  • 5.0 out of 5
    February 16, 2020

    Oscar was upbeat and high energy from the start. He has a lot of knowledge in the car industry and would highly recommend him to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 10, 2020

    Oscar Ferrari was extremely helpful when looking for a new vehicle. He was very attentive about my wants and needs in a vehicle. Also I feel that he was... very honest.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • July 8, 2017

    Jeffery Patrick over at the Crystler Dodge Mall of Georgia was fantastic! Very helpful through a new process for myself. Highly recommend this location... and Jeffery specifically if you're looking for a salesman with character and isn't too pushy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the kind words and enjoy the Journey!

  • 5.0 out of 5
    February 10, 2020

    Oscar Ferrari was very helpful in this stressful time. He helped me pick out the car best suited for my situation. Go to Oscar if you want quality customer... service!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 10, 2020

    Oscar Ferrari was great. Super informative and made the process easy. My wife and I weren’t sure which Wrangler was for us but he helped us find the perfect... one that fit our needs and budget.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 29, 2020

    Been a customer for 12 years and I am always treated with respect and taken care of. Nobody likes to deal with car dealerships or repair garages, none... of them are perfect....but I do believe Mall of Georgia CDJR tries to be. I have never encountered a problem they did not take care of or help me with. Very proud to call this dealership my home base for all me vehicle needs!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 24, 2019

    My wife and I were shopping for a car and saw a really good deal at Mall of Georgia CDJR dealership, so we drove an hour to to check it out. We didn't... get the Jeep that we wanted (someone else beat us to it), but we didn't regret going because we had a really great experience dealing with the sales person, Joshua. He showed us another similar vehicle, but he was not pushy, was very personable, and didn't make us feel pressured to purchase the other vehicle. We continued to shop around at other dealerships, but would definitely go back to Mall of Georgia CDJR if we were to see another vehicle that we are interested in.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    October 12, 2019

    In short, I purchased a new Jeep to include after market leather seats. What a mistake. It’s a 45 plus thousand dollar car and the application of the... leather is poor. It’s sagging in areas, there are wrinkles and it looks cheap. The car is 4:5 months old. Despite their effort to resolve, it is still not acceptable. There is no accountability. Jeep sold the car and received payment for a 3 rd party to install. It’s not my job to chase this to resolve. It’s you responsibility. I paid you for a service and you sold a product. Take care of it appropriately and with accountability. In addition. Jason ( the GM) has the customer service skills of a mop. Stay away from him. it only takes one bad apple. I would not want someone who has that approach representing my company. Don’t make excuses for your employees substandard customer service. There is no excuse to treat others with disrespect !!!! Not even if they paid your company 45000 dollars. Great experience turned bad.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 29, 2019

    Tyler Lott was at Mall of Georgia Dodge Jeep Chrysler is a AMAZING Sales Guy! He was patient, friendly, with helping me find a truck that would fit my... financial situation. Derrick the finance guy was also great! If you are looking for a new car, hit up Tyler he is ABSOLUTELY the BEST!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 19, 2019

    A huge Thank you to the Mall of Georgia Chrysler Dodge Jeep Family along with Oscar and Bobby who assisted me in purchasing my first Grand Cherokee. Everyone... was warm, friendly, and patient with my family and I we appreciate it. Excellent customer service!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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