Mungenast St. Louis Acura

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
64 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 15, 2020

    Outstanding dealership with friendly and professional in the service department and the sales guys are honest and well informed. Quality used cars and... you couldn't find a better dealer to buy a new Acura.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2020

    John L is very helpful and took care of all my needs.. I have been to other dealerships and yours is the best. Thank you for your service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • May 31, 2017

    This was the second time I have looked at a used car at Mungenast Acura. Everyone at the dealership was extremely nice and attentive. The sales person... was professional and up front about everything about the process. Doing the paperwork took no time at all. I would look at Mungenast Acura the next time I need a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2020

    All my concerns were addressed by your service manager, John Luedloff. He truly address my issues and was very kind and professional! My first time at... your dealership for service and I will be back! Thank you

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 15, 2020

    Have had my car service many time and always got professional care from your service rep, John LUEDLOFF! John is such a kind caring person who always... takes great care of needs!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2018

    We were on our way from Philadelphia to our Winter home in Arizona when my tire sensor showed low pressure in my left rear tire on my 2017 MDX AWD. When... a local RV shop found a screw in my sidewall, we had to find a place to get a new tire. After an unsuccessful attempt at a closeby tire shop (he offered to get them for us but it would take a day), my wife contacted Ryan Syberg at Mungenast Acura, about 11 miles from where we were at the time. We were delighted to find the shop could attend to us immediately, and we made our way there to be welcomed by a terrific staff. . Because of AWD, we had to replace a pair of tires, but Ryan was able to get one replaced under our Road Hazard original purchase. He took care of us and got us back on our way within a couple of hours. We never lost a day on our trip. Terrific service by everyone at this Acura dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad we had the opportunity to give you the Mungenast Difference treatment. Having car troubles when on a trip is never a good thing, but it s...ounds like Ryan was able to minimize your downtime and get you back on the road quickly. Thank you so much for taking the time to send us a review.

  • 5.0 out of 5
    November 2, 2017

    The whole process from start to finish was extremely easy. They were ready with options for me to consider, and at no point did I feel pressured to do... anything. I will definitely go here first for future vehicle needs!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 22, 2017

    This was my fifth Acura in 11 years and four of them (3 MDX and 1 RDX) are still on the road. Tom Kells made the sales process a breeze and Ryan Syberg... and Gul Khan make every service appointment as painless and affordable as possible. Highly recommend the Mungenast experience to everyone.

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    July 13, 2017

    We visited twice to look at used cars. The first time the sales rep was decent. Very friendly, showed us the two vehicles but didn't really offer anything... in the way of trying to convince me to buy them other than offer a test ride which is the reason i visited anyway. The 2nd visit, my original salesperson was out and no one seemed interested in helping me and my wife. We asked to see the same car and they just gave us a key and told us it was in the same spot. When I got there, the car was dead. Battery was bad. I informed the sales staff, they seemed to shrug it off and asked if i wanted to come back tomorrow. No hustle, no sense of doing anything they can to make my impression of this USED car seem better. Just...oh well. They eventually offerred to jump the car but at that point I was a little put off like we didn't really matter so we left. We went to another dealership, test drove the same car, and bought it that same day.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 3, 2017

    Tom was very personable and helpful. This was my first time buying a car and he made the experience very easy and stress free. Thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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