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Smail Acura

(749 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–5:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2015 consumer dealer award

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Reviews

(749 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smail Acura from DealerRater.

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Smail service department does an excellent and thorough job. Cameron is exceptionally knowledgeable and attentive.

Smail service department does an excellent and thorough job. Cameron is exceptionally knowledgeable and attentive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Acura!

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I've been buying Hondas and Acura's from Smail in Greensburg for years. Top sales people, top service and top customer service all around. Thanks

I've been buying Hondas and Acura's from Smail in Greensburg for years. Top sales people, top service and top customer service all around. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the fantastic review! Our team works hard to ensure every customer has an exceptional experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I was very pleased with Cameron and the hostess at the desk. He was concerned that we wouldn’t be able to get our ac fixed due to the national recall. I appreciated his honesty and recognize that supply chain problems affect everyone. Thanks

I was very pleased with Cameron and the hostess at the desk. He was concerned that we wouldn’t be able to get our ac fixed due to the national recall. I appreciated his honesty and recognize that supply chain problems affect everyone. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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There is nothing better than driving into a dealership and to be greeted promptly, professionally, and kindly. Cam Kisner knows how to treat a customer! Communication is always excellent, and I, as a customer, feel valued. Thank you, Smail!

There is nothing better than driving into a dealership and to be greeted promptly, professionally, and kindly. Cam Kisner knows how to treat a customer! Communication is always excellent, and I, as a customer, feel valued. Thank you, Smail!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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Pleasurable purchasing process. John Howard set up the car perfectly. Went back for a second education round on the Apple car play. All questions answered

Pleasurable purchasing process. John Howard set up the car perfectly. Went back for a second education round on the Apple car play. All questions answered

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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They provided great communication, fair pricing and the workmanship was excellent. This was the same with previous experiences.

They provided great communication, fair pricing and the workmanship was excellent. This was the same with previous experiences.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi David! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Acura!

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Nice employee’s, reputable service, efficient, honest, keep good records, hopefully not too much soliciting mail.

Nice employee’s, reputable service, efficient, honest, keep good records, hopefully not too much soliciting mail.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi We appreciate your honest review about your recent experience with us! We will look into this and make sure this does not happen again. Best Wishes, Smail Acura.

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Very Satisfied with my service. They listened to what I was stating my car was doing and were able to find the issue and fix it no problem! I went to another Acura dealership prior to my visit here and they argued with me telling me nothing was wrong with my car. Needless to say, Smail has all my business from here on out!

Very Satisfied with my service. They listened to what I was stating my car was doing and were able to find the issue and fix it no problem! I went to another Acura dealership prior to my visit here and they argued with me telling me nothing was wrong with my car. Needless to say, Smail has all my business from here on out!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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Smail acura really takes care of their customers. They make sure you're updated on everything happening with your vehicle while providing transportation if needed while you wait.

Smail acura really takes care of their customers. They make sure you're updated on everything happening with your vehicle while providing transportation if needed while you wait.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! ! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Acura!

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Were able to take care of my B1 code that came on while we were up here from Florida.

Were able to take care of my B1 code that came on while we were up here from Florida.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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