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Smail Acura

(754 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–5:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2015 consumer dealer award

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Reviews

(754 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smail Acura from DealerRater.

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Came in for a slow leak on drivers rear tire. Although the tire was not patchable, they notified me that front and rear tires would need to be replaced before winter for safe driving.

Came in for a slow leak on drivers rear tire. Although the tire was not patchable, they notified me that front and rear tires would need to be replaced before winter for safe driving.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service better than I expected Took care of my recall issue Like to do business with you again

Service better than I expected Took care of my recall issue Like to do business with you again

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Cameron consistently goes above and beyond to provide excellent customer service. His vast array of knowledge and professionalism is greatly appreciated!

Cameron consistently goes above and beyond to provide excellent customer service. His vast array of knowledge and professionalism is greatly appreciated!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the fantastic review! Our team works hard to ensure every customer has an exceptional experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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My experience was efficient, pleasant and informative. Had state inspection , new tires , and oil change . Which saved me from coming twice for all services .Cameron and Abby were exceptional. They run the service dept like an oiled machine for all clients . They work cohesively and efficiently. Cameron answers all questions and goes over the bill . Nice touch . Your service dept was partly the reason I bought 2acura RDX… Maintenance is the key for car longevity. Overall great experience.

My experience was efficient, pleasant and informative. Had state inspection , new tires , and oil change . Which saved me from coming twice for all services .Cameron and Abby were exceptional. They run the service dept like an oiled machine for all clients . They work cohesively and efficiently. Cameron answers all questions and goes over the bill . Nice touch . Your service dept was partly the reason I bought 2acura RDX… Maintenance is the key for car longevity. Overall great experience.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

H Patty, thank you for the fantastic review! Our team works hard to ensure every customer has an exceptional experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Always a wonderful experience. The care taken to explain repairs needed and choices that I have are always appreciated. Cameron and Brent are always a joy to deal with

Always a wonderful experience. The care taken to explain repairs needed and choices that I have are always appreciated. Cameron and Brent are always a joy to deal with

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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Smail service department does an excellent and thorough job. Cameron is exceptionally knowledgeable and attentive.

Smail service department does an excellent and thorough job. Cameron is exceptionally knowledgeable and attentive.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Acura!

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I've been buying Hondas and Acura's from Smail in Greensburg for years. Top sales people, top service and top customer service all around. Thanks

I've been buying Hondas and Acura's from Smail in Greensburg for years. Top sales people, top service and top customer service all around. Thanks

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the fantastic review! Our team works hard to ensure every customer has an exceptional experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I was very pleased with Cameron and the hostess at the desk. He was concerned that we wouldn’t be able to get our ac fixed due to the national recall. I appreciated his honesty and recognize that supply chain problems affect everyone. Thanks

I was very pleased with Cameron and the hostess at the desk. He was concerned that we wouldn’t be able to get our ac fixed due to the national recall. I appreciated his honesty and recognize that supply chain problems affect everyone. Thanks

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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There is nothing better than driving into a dealership and to be greeted promptly, professionally, and kindly. Cam Kisner knows how to treat a customer! Communication is always excellent, and I, as a customer, feel valued. Thank you, Smail!

There is nothing better than driving into a dealership and to be greeted promptly, professionally, and kindly. Cam Kisner knows how to treat a customer! Communication is always excellent, and I, as a customer, feel valued. Thank you, Smail!

Rating breakdown (out of 5):
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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Pleasurable purchasing process. John Howard set up the car perfectly. Went back for a second education round on the Apple car play. All questions answered

Pleasurable purchasing process. John Howard set up the car perfectly. Went back for a second education round on the Apple car play. All questions answered

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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