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Smail Acura

(705 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–5:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2015 consumer dealer award

Inventory

  • Acura Certified
    2024 Acura MDX
    10,482 mi.
    $52,988
  • Acura Certified
    2020 Acura RDX
    101,459 mi.
    $21,990
  • Acura Certified
    2024 Acura RDX
    7,690 mi.
    $44,988

Meet our employees

Reviews

(705 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smail Acura from DealerRater.

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Friendly staff, fast service, and I love that I am

Friendly staff, fast service, and I love that I am reminded of upcoming services. Always helpful and great!

Friendly staff, fast service, and I love that I am

Friendly staff, fast service, and I love that I am reminded of upcoming services. Always helpful and great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Acura. Have a wonderful day

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The customer service was great and the wait time was

The customer service was great and the wait time was minimal. Everyone was very pleasant. It was my first service appointment there, and it was a good experience.

The customer service was great and the wait time was

The customer service was great and the wait time was minimal. Everyone was very pleasant. It was my first service appointment there, and it was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi thank you for taking the time to leave a review for us at Smail Acura. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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The person who waited on me was knowledgeable and clear.

The person who waited on me was knowledgeable and clear. She told me what was needed and gave me my options.

The person who waited on me was knowledgeable and clear.

The person who waited on me was knowledgeable and clear. She told me what was needed and gave me my options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Acura. Have a wonderful day

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Tailgate wiring recall.

Tailgate wiring recall. Was there for 4 1/2 hours. Doesn't make sense. Wow

Tailgate wiring recall.

Tailgate wiring recall. Was there for 4 1/2 hours. Doesn't make sense. Wow

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your honest review. We will make sure to improve in the future. Please let us know if there is anything else we can assist you with. Thank you.

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Was greeted as soon as we walked in the dealership.

Was greeted as soon as we walked in the dealership. Everyone was friendly and very helpful.

Was greeted as soon as we walked in the dealership.

Was greeted as soon as we walked in the dealership. Everyone was friendly and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Acura. Have a wonderful day

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Good service, clear and frequent communication and sends

Good service, clear and frequent communication and sends reminders for tune-ups! Personal service and specific information about costs.

Good service, clear and frequent communication and sends

Good service, clear and frequent communication and sends reminders for tune-ups! Personal service and specific information about costs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi thank you for taking the time to leave a review for us at Smail Acura. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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Good service.

Good service. Friendly environment. On time. Dealership was clean and next. I will return again

Good service.

Good service. Friendly environment. On time. Dealership was clean and next. I will return again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Acura. Have a wonderful day

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We have had our car serviced at Smail Acura for past six

We have had our car serviced at Smail Acura for past six years and never disappointed. Courteous and efficient staff. Comfortable waiting area is appreciated.

We have had our car serviced at Smail Acura for past six

We have had our car serviced at Smail Acura for past six years and never disappointed. Courteous and efficient staff. Comfortable waiting area is appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi thank you for taking the time to leave a review for us at Smail Acura. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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The service center at Smail Acura provides exceptional

The service center at Smail Acura provides exceptional customer care and efficient, high quality repairs. Their knowledgeable staff especially Cameron goes above and beyond to ensure a smooth, hassle-free experience every time.

The service center at Smail Acura provides exceptional

The service center at Smail Acura provides exceptional customer care and efficient, high quality repairs. Their knowledgeable staff especially Cameron goes above and beyond to ensure a smooth, hassle-free experience every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Acura. Have a wonderful day

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Cameron Kisner and his team are wonderful!

Cameron Kisner and his team are wonderful! He worked on my 2020 Acura and always had a great experience. When I traded in for my current car, they originally assigned me to a different tech. I had nothing but issue in quality of service but also the demeanor in which were addressed. I was thankful when we were able to switch back to Cameron. He does A+ work and has always treated us with kindness and respect!

Cameron Kisner and his team are wonderful!

Cameron Kisner and his team are wonderful! He worked on my 2020 Acura and always had a great experience. When I traded in for my current car, they originally assigned me to a different tech. I had nothing but issue in quality of service but also the demeanor in which were addressed. I was thankful when we were able to switch back to Cameron. He does A+ work and has always treated us with kindness and respect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Acura. Have a wonderful day

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