Smail Acura

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
151 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 25, 2019

    All representatives of the dealership were friendly and knowledgeable.

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    Dealer Response

    Barry, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Smail Acura

  • 5.0 out of 5
    November 19, 2019

    Gabe at Smail Acura always provides complete and efficient service for my car and yesterday?s visit was no exception. I appreciate the care that was shown... at this outstanding dealership.

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    Dealer Response

    Richard, your satisfaction is our top priority so we're happy to hear about how great your visit was! If you ever need anything else from us, please f...eel free to give us a call or stop by. Have an awesome day!

  • January 19, 2018

    Our experience at the Smail Acura dealership was first class. My job requires me to purchase a new car every few years and John Howard was by far the best... salesperson we've ever dealt with. From the negotiating process, to finalizing the deal, he was no pressure and worked hard to secure our business. After we agreed to the very fair price, the day we picked up our new Acura RDX, the experience was as professional as we've ever experienced. John greeted us at the door and was so detailed and thorough with the entire process. His knowledge of the entire vehicle and his attention to detail was superb. He followed up a few times after the purchase and even scheduled another time to meet to make sure we were satisfied with everything, and to review the technology package in more depth. Joe in finance did a great non-pressure job as well and Greg the General Manager was very accommodating and helped finalize our deal. Highly recommend John and Smail Acura...you won't be disappointed...!

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    Dealer Response

    David, it's experiences like yours that really keep us motivated! Thank you for taking the time to leave a review for us at Smail Acura. Your recommen...dation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    November 3, 2019

    Great dealership , friendly and knowledgeable salespeople

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    Dealer Response

    Hi Todd, thank you so much for your positive comments about Smail Acura! If you ever need anything else from us, please feel free to give us a call or... stop by. Have an awesome day!

  • 5.0 out of 5
    October 31, 2019

    Excellent customer service. People are very friendly and polite. Love to visit this facility

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    Dealer Response

    Rizwan, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call ...or stop by. Have an awesome day!

  • 5.0 out of 5
    October 22, 2019

    Service was good and personnel friendly, and suggested maintenance item informative.

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    Dealer Response

    Christine, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Smail Acura! If you ever need anythin...g else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    October 18, 2019

    I took my car for Auto-Butler service-It is always completed on time and the finish is beautiful. I had just discovered my "key" needed a new battery,... which was also replaced. Love the service at Smail Acura.

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    Dealer Response

    Paul, we are so happy to read such a great review about Smail Acura! If you ever need anything else from us, please feel free to give us a call or sto...p by. Have an awesome day!

  • 5.0 out of 5
    October 18, 2019

    I'm so impressed with Smail Acura and Acura vehicles that I am unlikely to choose another brand or service center.

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    Dealer Response

    Thomas, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to... be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

  • 5.0 out of 5
    October 14, 2019

    Completely satisfied with my recent service on my 2009 RDX..... As always. Highly recommended.

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    Dealer Response

    Alan, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Smail Acura! We are always more than happy... to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    October 13, 2019

    Smail?s was very professional and friendly in the service department. They accommodated us with a loaner when they needed to wait a day to get the part.

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    Dealer Response

    Mathew, thank you for your kind review; we are happy to pass along your comments to the team here at Smail Acura! We are always more than happy to ass...ist you if anything else comes up. Take care!

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