Southgate Lincoln

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4.4
(484 reviews)
Visit Southgate Lincoln
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (734) 720-1369 (734) 720-1369
Used (734) 720-1258 (734) 720-1258
Service (734) 720-1259 (734) 720-1259

Inventory

See all 107 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2009.
Southgate Lincoln located in Southgate MI is proud to be a premier Lincoln dealership in the Southgate MI area. From the moment you walk into our showroom you'll know our commitment to customer service is second to none.
Whether you need to purchase finance or service a new or pre-owned Lincoln you've come to the right place.

Service center

Phone number (734) 720-1259

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.4
(484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great buying experience. Good deal.

Excellent. My salesman Jim Dreher listened carefully to what I wanted and needed and delivered with a great deal. I am very satisfied, and I really like my new Lincoln. The entire buying experience was pleasurable.

5.0

Great buying experience. Good deal.

Excellent. My salesman Jim Dreher listened carefully to what I wanted and needed and delivered with a great deal. I am very satisfied, and I really like my new Lincoln. The entire buying experience was pleasurable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Charles, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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5.0

Going through Shannon G.

Going through Shannon G. to purchase a 2019 Nautilus CPO has been a great experience at Southgate Lincoln. She was both patient + prompt with me, and made me feel confident about my choice. All round, excellent experience! Notable mentions: Frank, Nicole, and Jeff.

5.0

Going through Shannon G.

Going through Shannon G. to purchase a 2019 Nautilus CPO has been a great experience at Southgate Lincoln. She was both patient + prompt with me, and made me feel confident about my choice. All round, excellent experience! Notable mentions: Frank, Nicole, and Jeff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Charles, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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1.0

I didn't have the best experience, the car was beautiful

I didn't have the best experience, the car was beautiful and a fair price but from the start I had issues, the car has a chemical smell and they insisted it was cigar smoke, I even took it to auto zone when test driving just so they could validate the smell. If it was smoke what employee is smoking in potentially someone else car? Then the door needed to be fixed, this car has set in the dealership for 3 months but yet it took a potential buyer to figure out that something was off with the key fob, this is a as is car that someone would have been stuck with fixing on their own had I not caught the mistake. Also it was priced in a excellent condition for a not so excellent car. Finally after waiting 2 weeks for the door to get fixed I was offered a sorry you can wait till may or just don't purchase it. Very poor customer service, poor speed to execution, poor business management. I would not recommend, my time was wasted.

1.0

I didn't have the best experience, the car was beautiful

I didn't have the best experience, the car was beautiful and a fair price but from the start I had issues, the car has a chemical smell and they insisted it was cigar smoke, I even took it to auto zone when test driving just so they could validate the smell. If it was smoke what employee is smoking in potentially someone else car? Then the door needed to be fixed, this car has set in the dealership for 3 months but yet it took a potential buyer to figure out that something was off with the key fob, this is a as is car that someone would have been stuck with fixing on their own had I not caught the mistake. Also it was priced in a excellent condition for a not so excellent car. Finally after waiting 2 weeks for the door to get fixed I was offered a sorry you can wait till may or just don't purchase it. Very poor customer service, poor speed to execution, poor business management. I would not recommend, my time was wasted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (734) 285-8800. We look forward to hearing from you.

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5.0

Wonderful sales they didn't push Just let me drive the

Wonderful sales they didn't push Just let me drive the vehicles I asked about described the differences answered questions. But there was no upsale. We bought what we came looking at with the features we wanted.

5.0

Wonderful sales they didn't push Just let me drive the

Wonderful sales they didn't push Just let me drive the vehicles I asked about described the differences answered questions. But there was no upsale. We bought what we came looking at with the features we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

I bring my car there because when I pull it away I know

I bring my car there because when I pull it away I know it’s done correctly. They wash it and pull it right outside by the 2 big entrance doors. I feel kind of special getting in my vehicle.

5.0

I bring my car there because when I pull it away I know

I bring my car there because when I pull it away I know it’s done correctly. They wash it and pull it right outside by the 2 big entrance doors. I feel kind of special getting in my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

There professional at every level of entering there

There professional at every level of entering there threshold helpful with every aspect of buying fiance or just general management for your vehicle purchase

5.0

There professional at every level of entering there

There professional at every level of entering there threshold helpful with every aspect of buying fiance or just general management for your vehicle purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

I've been a loyal customer for many decades and with each

I've been a loyal customer for many decades and with each new Lincoln I purchase the process has been outstanding... My sales person covered all the bases in a short time, her product knowledge was amazing. Thank you. A.J. Cinpak

5.0

I've been a loyal customer for many decades and with each

I've been a loyal customer for many decades and with each new Lincoln I purchase the process has been outstanding... My sales person covered all the bases in a short time, her product knowledge was amazing. Thank you. A.J. Cinpak

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Southgate Lincoln Review

Alexis Bartrum, sales person, was extremely informative and helpful regarding the process of purchasing the vehicle I was leasing. I would recommend both Alexis and Southgate Lincoln.

5.0

Southgate Lincoln Review

Alexis Bartrum, sales person, was extremely informative and helpful regarding the process of purchasing the vehicle I was leasing. I would recommend both Alexis and Southgate Lincoln.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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5.0

Very professional and willingness to please.

Very professional and willingness to please. Staff was very cordial and would go out of their way to please customers

5.0

Very professional and willingness to please.

Very professional and willingness to please. Staff was very cordial and would go out of their way to please customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Southgate Lincoln is a great dealership the sales and

Southgate Lincoln is a great dealership the sales and service very friendly and knowlegeable wouldnt go anywhere else.

5.0

Southgate Lincoln is a great dealership the sales and

Southgate Lincoln is a great dealership the sales and service very friendly and knowlegeable wouldnt go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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