Southgate Lincoln

Thanks Richard Mathena for the friendly service and nice environment as I waited for my oil change.

Great overall experience ..made available all advantages for closing dealto get best price and financing.Miguel took extra time with my phone and patient with older client

Miguel our salesman was excellent to work with. The entire team at Lincoln was very impressive.

Excellent Service and Customer Care as Usual!!!! Brought my Lincoln Continental in for it’s 100,000 mile service! Entire service department did a great job of reviewing service needed and all my options. I would highly recommend Southgate Lincoln for all your Lincoln needs!

Easy simply and honest. Experience was great! I would highly recommend Southgate and we will be back for our next vehicle as well.

James Dreher was exceptional to work with. He made the entire process smooth and seamless. He kept us informed and up to date throughout. A++ customer service!

Always professional helps car is a beast. Exterior needs work. Hard to ID from Fort

I chose to purchase a used vehicle from this dealership because they repeatedly emphasized that their “A Lot” vehicles are thoroughly inspected, are more reliable than vehicles sold on a “B Lot,” and that they stand behind what they sell. Unfortunately, our experience did not reflect those promises. Less than 24 hours after taking the vehicle home, we discovered the driver’s side nighttime running light was not working. Since we purchased the vehicle during the day, there was no reasonable way for us to notice this before leaving the dealership. We contacted our salesperson the very next morning because we considered it a safety issue and believed it should have been caught before the vehicle was delivered. The salesperson’s response was simply that it “could have happened when you drove it off the lot… sorry.” We then spoke with the General Manager, whose response was essentially the same. She explained that bulbs can fail during test drives or even while the vehicle is sitting on their lot after it has been inspected, and therefore there was nothing they could do. While I understand that bulbs can fail unexpectedly, that’s exactly why I would expect a dealership that prides itself on thorough inspections and standing behind its vehicles to verify that basic safety equipment—especially exterior lights—is functioning before handing the keys to a customer. Whether the bulb failed during a test drive or while the vehicle was on the lot, it was still not working when we took delivery, and we reported it less than 24 hours later. This review isn’t about the cost of replacing a light bulb. It’s about customer service, accountability, and honoring the promises made during the sales process. We expected the dealership to acknowledge the concern and make a reasonable effort to resolve a safety-related issue discovered almost immediately after purchase. Instead, our concerns were dismissed. If you’re considering buying from this dealership, I recommend thoroughly checking every feature of the vehicle yourself—including every exterior light—before driving off the lot, regardless of the assurances you receive about their inspection process.

I scheduled service via the app which was extremely convenient. Service advisor Craig Vargo was quite helpful and ensured the service required was completed in a timely manner . My experiences with the Southgate Lincoln service department have always been A plus. I highly recommend this dealership to handle your Lincoln service needs.

I’ve taken my car to Southgate Lincoln for a few years now and really find the dealership friendly and professional. The entire staff are friendly, professional and always ask if I need anything. The only suggestion I would have would be to ensure all four tires have the same pressure. I love that they wash AND dry my car! I highly recommend this dealership for service!