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Southgate Lincoln

(500 reviews)
Visit Southgate Lincoln
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (734) 720-1369 (734) 720-1369
Used (734) 720-1258 (734) 720-1258
Service (734) 720-1259 (734) 720-1259

Inventory

See all 131 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2009.
Southgate Lincoln located in Southgate MI is proud to be a premier Lincoln dealership in the Southgate MI area. From the moment you walk into our showroom you'll know our commitment to customer service is second to none.
Whether you need to purchase finance or service a new or pre-owned Lincoln you've come to the right place.

Service center

Phone number (734) 720-1259

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southgate Lincoln from DealerRater.

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I have nothing but praise for the service personnel at

I have nothing but praise for the service personnel at Southgate Lincoln. From my first phone call with Tony to the porter who took me home and picked me up. A great experience everything a Car Dealer Service is expected to be. Tony kept me updated from day one. "Hats off" Team Southgate Lincoln.

I have nothing but praise for the service personnel at

I have nothing but praise for the service personnel at Southgate Lincoln. From my first phone call with Tony to the porter who took me home and picked me up. A great experience everything a Car Dealer Service is expected to be. Tony kept me updated from day one. "Hats off" Team Southgate Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Poor customer service.

Poor customer service. Used car salesman was great but office manager is NOT very customer service friendly. Dealership did check that both key fobs actually started my new car. I discovered that one fob would unlock car and open doors but would not start the car. I took the car and fobs to a dealership closer to my home and the office manager at southgate would not even talk to Crest Lincoln who was willing to fix the fob. Instead she made me drive 100 miles back and forth to Southgate to fix the problem. Then once there she never even apologized or acknowledged I was there.

Poor customer service.

Poor customer service. Used car salesman was great but office manager is NOT very customer service friendly. Dealership did check that both key fobs actually started my new car. I discovered that one fob would unlock car and open doors but would not start the car. I took the car and fobs to a dealership closer to my home and the office manager at southgate would not even talk to Crest Lincoln who was willing to fix the fob. Instead she made me drive 100 miles back and forth to Southgate to fix the problem. Then once there she never even apologized or acknowledged I was there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great service from Miguel Chavez.

Great service from Miguel Chavez. He was very knowledgeable about the Nautilus I leased. The vehicle was ready the agreement was signed.

Great service from Miguel Chavez.

Great service from Miguel Chavez. He was very knowledgeable about the Nautilus I leased. The vehicle was ready the agreement was signed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The dealership is very professional and very inviting.

The dealership is very professional and very inviting. The employees at the desk always greet me and are very friendly. My salesperson Brian was wonderful and a joy to work with. The experience was seamless. I recommend this dealership to anyone looking for a vehicle.

The dealership is very professional and very inviting.

The dealership is very professional and very inviting. The employees at the desk always greet me and are very friendly. My salesperson Brian was wonderful and a joy to work with. The experience was seamless. I recommend this dealership to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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ELIZABETH Kujata has put a great team together ❤️, JOSIE

ELIZABETH Kujata has put a great team together ❤️, JOSIE ON PHONES AND GREETER, CRAIG AND GREG SERVICE, TONY AND GRAHAM SERVICE VERY KNOWLEDGEABLE, JIM IN FINANCIAL MANAGEMENT CARING ABOUT YOUR NEEDS. STEVE A CUSTOMER SAID HE HAS BOUGHT MANY CARS AS I HAVE ALSO FROM SOUTH GATE LINCOLN THATS WHY WE KEEP COMING BACK. ELIZABETH KUJATA ALWAYS OUT FRONT NOT HIDDEN LIKE MOST DEALERSHIP SO SHE CAN HELP.

ELIZABETH Kujata has put a great team together ❤️, JOSIE

ELIZABETH Kujata has put a great team together ❤️, JOSIE ON PHONES AND GREETER, CRAIG AND GREG SERVICE, TONY AND GRAHAM SERVICE VERY KNOWLEDGEABLE, JIM IN FINANCIAL MANAGEMENT CARING ABOUT YOUR NEEDS. STEVE A CUSTOMER SAID HE HAS BOUGHT MANY CARS AS I HAVE ALSO FROM SOUTH GATE LINCOLN THATS WHY WE KEEP COMING BACK. ELIZABETH KUJATA ALWAYS OUT FRONT NOT HIDDEN LIKE MOST DEALERSHIP SO SHE CAN HELP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Job and the people were very friendly.

Great Job and the people were very friendly. Oil and filter change. The requirement to have twenty five words causes you not to receive the information you are looking for!

Great Job and the people were very friendly.

Great Job and the people were very friendly. Oil and filter change. The requirement to have twenty five words causes you not to receive the information you are looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Larry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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We were recently at the dealership with our grandson,

We were recently at the dealership with our grandson, Logan, who purchased a use truck and worked with Shannon Grover. Shannon is a person that I have done business with over many years. Her kindness and ease with the purchase of his first vehicle, on his own, was very impressive and informative to him. All dealerships should have someone like Shannon to work with first time buyers like Logan. Good Job Shannon! Garry & Melody.

We were recently at the dealership with our grandson,

We were recently at the dealership with our grandson, Logan, who purchased a use truck and worked with Shannon Grover. Shannon is a person that I have done business with over many years. Her kindness and ease with the purchase of his first vehicle, on his own, was very impressive and informative to him. All dealerships should have someone like Shannon to work with first time buyers like Logan. Good Job Shannon! Garry & Melody.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very friendly dealership.

Very friendly dealership. Gave us a great deal on a Nautilus. Took time to answer all of our questions. Helped set up some of the features on the car, which is an extreme plus to a new car owner. Our sales person was Miguel and he was knowledgeable and patient. Took lots of time with us. I would recommend Southgate Lincoln to Friends and plan to buy again from them in the future.

Very friendly dealership.

Very friendly dealership. Gave us a great deal on a Nautilus. Took time to answer all of our questions. Helped set up some of the features on the car, which is an extreme plus to a new car owner. Our sales person was Miguel and he was knowledgeable and patient. Took lots of time with us. I would recommend Southgate Lincoln to Friends and plan to buy again from them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Alexis was very professional, pleasant, and efficient to

Alexis was very professional, pleasant, and efficient to do business with. This is our second vehicle we’ve leased from her and plan to see her in two years for another lease.

Alexis was very professional, pleasant, and efficient to

Alexis was very professional, pleasant, and efficient to do business with. This is our second vehicle we’ve leased from her and plan to see her in two years for another lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Helpful and easy process with buying my leased vehicle

Helpful and easy process with buying my leased vehicle from dealer. Sales personal extremely helpful with the total process and I would rate them 5+ and recommend others to use their facility. Was given all my options regard buying or buy/ leasing a new vehicle. Totally pleased, thank you Jim.

Helpful and easy process with buying my leased vehicle

Helpful and easy process with buying my leased vehicle from dealer. Sales personal extremely helpful with the total process and I would rate them 5+ and recommend others to use their facility. Was given all my options regard buying or buy/ leasing a new vehicle. Totally pleased, thank you Jim.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words and congratulations on your new vehicle! Safe travels!

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