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Rick Hendrick Chevrolet of Duluth

(2,904 reviews)
Visit Rick Hendrick Chevrolet of Duluth
Sales hours: 9:00am to 10:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–10:30pm 7:00am–6:00pm
Friday 9:00am–10:30pm 7:00am–6:00pm
Saturday 9:00am–10:30pm 7:00am–5:00pm
Sunday 12:30pm–6:00pm 10:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (678) 951-0199 (678) 951-0199
Used (678) 389-7036 (678) 389-7036
Service (888) 710-7408 (888) 710-7408

Reviews

(2,904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet of Duluth from DealerRater.

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Recent oil change stop

Danny was awesome, good service and explanation of paperwork and details. I didn’t have to wait very long either.. it was fantastic to say the least

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Darius, we really appreciate your positive review! Much Appreciated, Raquel Hatcher Customer Care Coordinator Rick Hendrick Chevrolet Duluth

Great price and customer service.

Great customer service, they serviced two of my vehicles very fast, prices are affordable, service guy was very professional, I recommend this dealer in Duluth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Rafael Vivas, thank you; we appreciate your feedback! Much Appreciated, Raquel Hatcher Customer Care Coordinator Rick Hendrick Chevrolet Duluth

Ask for them by Name...

I just purchased a new 2023 Chevy Silverado 1500 Custom. The truck rids as smooth as my prior 500 series BMW!!! The buying experience was exceptional. No waste of time... sales rep. Keith Richardson and his sales manager Ricky Love took the time to understood my needs and offer the just right product for my budget. Professional, nonsense, accurate and honest is how I would describe then both.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

O. Foster, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Atlanta! Much Appreciated, Raquel Hatcher Customer Care Coordinator Rick Hendrick Chevrolet Duluth

Fast service!

Danny Fronzak did an impressive job helping me today. He was courteous and affable checking me in and was very helpful in answering my questions. I’m used to the process taking several hours, but Danny saw me through it what was the quickest and best experience I’ve had returning to the dealership for servicing. Thanks to the servicing crew and thanks again to Danny!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nick, we are so happy to read such a great review about Rick Hendrick Chevrolet Atlanta! Much Appreciated, Raquel Hatcher Customer Care Coordinator Rick Hendrick Chevrolet Duluth

Great Experience

Keith at Rick Hendricks Chevrolet Duluth has made the car buying process very easy. Keith is extremely knowledgeable, patient, and professional. Keith took the time I needed to select a car and financing. I look forward to referring friends to him for their car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vincent, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Atlanta! Much Appreciated, Raquel Hatcher Customer Care Coordinator Rick Hendrick Chevrolet Duluth

Happy to have found this place

Miguel Guerrero was Pleasant and im happy with the service I received from Miguel Guerrero from Hendricks Chevrolet. I will recommend all friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Iraida Gonzalez, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Atlanta. We're happy we could meet your expectations! Much Appreciated, Raquel Hatcher Customer Care Coordinator Rick Hendrick Chevrolet Duluth

Amazing service

Danny was amazing and knowledgeable with my truck. Immediately knew what what wrong ince we popped the hood. Was very helpful with pricing and making sure my warranty covered the repairs 100/10 for Danny

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dustin M, we are glad we could help! Much Appreciated, Raquel Hatcher Customer Care Coordinator Rick Hendrick Chevrolet Duluth

DANNY WAS EXCELLENT DEFINITELY NEEDS A PROMOTION!!

There’s many things I can say about Danny which are all good but in short his customer service EXCELLENT his attention to detail EXCELLENT his attentiveness EXCELLENT EVERYTIME I RETURN TO THE DEALERSHIP EVEN IF HES OFF ILL WAIT FOR HIM ONLY…..THANKS DANNY!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Courtney Julien, we are very happy to have provided you with such a positive experience! Much Appreciated, Raquel Hatcher Customer Care Coordinator Rick Hendrick Chevrolet Duluth

Working with Danny Fronzak

Review of working with Danny Fronzak and Scott Becker I met both of them when we did my Airbag recall. I now have 246,000 miles on my 2007 Silverado. Scott did a full inspection of my truck and made a list of what I need done. Danny and Scott took me out and showed the leaks I had underneath. Danny and Scott took the list and put it in the order thing needed to be done. Danny has work with me to get the list done, not putting any pressure on me. I have and am very happy working with Danny. Danny has WON my business going forward to Hendricks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

G. Ross, we're so glad that we were able to go above and beyond your expectations! Much Appreciated, Raquel Hatcher Customer Care Coordinator Rick Hendrick Chevrolet Duluth

Big Markup - "Hendrick Signature Plus"

Pricing on-line on their website was at MSRP. I reached out for for car availability & final pricing. PROS: - They got back with me rather quickly - Without a lot of fuss, they said they'd email me their dealer package (can't remember exact phrasing) - They emailed me in a timely manner CON: - The markup was over $5K for their "Hendrick Signature Plus which is added to all new cars" That's about 18% of the asking price! I know the market is nuts today (March 2023), but wow... I'm glad they were up front; wish I saw that on the website & saved us both a call & email. I know other dealers will wait until you've made the trip TO their location to learn something like that, which is deplorable. So thanks for your transparency, but I'll shop elsewhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Please give our Customer Care Manager, Raquel Hatcher, a call at your earliest convenience and we will do our best to resolve this with you. Direct Line: 678-957-5462 Email: Raquel.Hatcher@HendickAuto.com