Bob Moore Cadillac of Norman

Eric was great! Everyone I dealt with today treated me like I was an important customer and like they were glad I was there. I found the car I wanted and... the purchase process was fast and easy. Could not have been a better experience.

Had a rocky start because of a misunderstanding. Once on the same page, all went extremely well. Worked with Eric and Jason and the outcome was outstanding.... Great deal on exactly what I wanted. Will definitely return when wanting to buy another vehicle.

Again, Kenneth was outstanding!!! I can in for one problem and found out that wasn't it. I told him I my son couldn't spend much more. He worked it... out that it save my son some money and me coming back. You always needs a service department that helps both young and old that are on budget. Thanks for your help.

As usual the service at Bob Moore of Norman was excellent the Employees in the service dept were very friendly and efficient I have been using Bob Moore... for 10 years they have the best service department of all the dealerships I have been in

I always visit Bob Moore for service on our 2017 Cadillac. I have never been disappointed with the quality of service. The service reps are very attentive... and go out of their way to give the best service.

After posting an unfavorable rating about Bob Moore of Norman, I was contacted by a manager named Demarco Guillory, He jumped through several hoops to... change my mind about this dealership. I hope that the internet stuff I wrote of earlier is truly an unfortunate accident as was explained. I bought a new Cadillac XT 4 and am very happy. Thanks Demarco and Sajid Khan. Sajid was my sales professional that I highly recommend.

I recently came from out of state to purchase a used Ford pickup from this Cadillac dealership. I wasn't their demographic, I didn't buy a Cadillac, I... wasn't coming back for service, I didn't finance through them, and they knew they would most likely never see me again. That being said, my family and I were treated like we were their long time friends buying our 5th Cadillac there. Patient, courteous, respectful, professional, and friendly come to mind when I think of the attitude of everyone we dealt with. Thi and Jamar are the kind of men you want working for you and representing your business. I cannot brag enough about Bob Moore Cadillac and the people who maintain such a high standard there. This isn't the result of just good training that can be passed along, this is the character of these men and it was greatly appreciated.

Kenneth was awesome! As a matter-of-fact, the entire staff was awesome. Keslow step in and accomplished the initial check-in of our vehicle while Kenneth... was taking care of another customer. Kenneth came in and completed the check-in process. Kenneth had us checked in and out the door with our loaner vehicle within minutes. The staff had our loaner vehicle ready when we arrived and the process was seamless. Ken was very professional, and kept us well-informed of status of our vehicle; our vehicle needed the regular maintenance interval scheduled service, replacement of a strip of body side molding and removal of a clear-coat over-spray that was accidentally sprayed on a small section. Kenneth efficient coordination with the service department, the parts department and body shop technicians led to the accomplishment of all required service in minimum time. The entire staff should be commended!

Excellent people with excellent facilities. We purchased two Cadillacs from them and the buying process with Daniel and Jamar was very comfortable and... the service with Kenneth has been outstanding. This is an excellent dealership.

Kennith was our service tech. He’s was the friendliest ever. He kept us updated on my car and even helped by recommending a paint and body shop