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Eric was great! Everyone I dealt with today treated me like I was an important customer and like they were glad I was there. I found the car I wanted and... the purchase process was fast and easy. Could not have been a better experience.
We always value our customers and ensure they get exactly what they want in a vehicle. We're pleased to know we could do that for you! Thanks for your... kind words, Cindy!
Had a rocky start because of a misunderstanding. Once on the same page, all went extremely well. Worked with Eric and Jason and the outcome was outstanding.... Great deal on exactly what I wanted. Will definitely return when wanting to buy another vehicle.
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
Again, Kenneth was outstanding!!! I can in for one problem and found out that wasn't it. I told him I my son couldn't spend much more. He worked it... out that it save my son some money and me coming back. You always needs a service department that helps both young and old that are on budget. Thanks for your help.
As usual the service at Bob Moore of Norman was excellent the Employees in the service dept were very friendly and efficient I have been using Bob Moore... for 10 years they have the best service department of all the dealerships I have been in
Bill, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
I always visit Bob Moore for service on our 2017 Cadillac. I have never been disappointed with the quality of service. The service reps are very attentive... and go out of their way to give the best service.
Hello there, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Cadillac of Norman. If you have any... further questions, please don't hesitate to reach out. Take care.
After posting an unfavorable rating about Bob Moore of Norman, I was contacted by a manager named Demarco Guillory, He jumped through several hoops to... change my mind about this dealership. I hope that the internet stuff I wrote of earlier is truly an unfortunate accident as was explained. I bought a new Cadillac XT 4 and am very happy. Thanks Demarco and Sajid Khan. Sajid was my sales professional that I highly recommend.
Doug, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything we can do for you. Take care.
I recently came from out of state to purchase a used Ford pickup from this Cadillac dealership. I wasn't their demographic, I didn't buy a Cadillac, I... wasn't coming back for service, I didn't finance through them, and they knew they would most likely never see me again. That being said, my family and I were treated like we were their long time friends buying our 5th Cadillac there. Patient, courteous, respectful, professional, and friendly come to mind when I think of the attitude of everyone we dealt with. Thi and Jamar are the kind of men you want working for you and representing your business. I cannot brag enough about Bob Moore Cadillac and the people who maintain such a high standard there. This isn't the result of just good training that can be passed along, this is the character of these men and it was greatly appreciated.
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or... stop by. Have an awesome day!
Kenneth was awesome! As a matter-of-fact, the entire staff was awesome. Keslow step in and accomplished the initial check-in of our vehicle while Kenneth... was taking care of another customer. Kenneth came in and completed the check-in process. Kenneth had us checked in and out the door with our loaner vehicle within minutes. The staff had our loaner vehicle ready when we arrived and the process was seamless. Ken was very professional, and kept us well-informed of status of our vehicle; our vehicle needed the regular maintenance interval scheduled service, replacement of a strip of body side molding and removal of a clear-coat over-spray that was accidentally sprayed on a small section. Kenneth efficient coordination with the service department, the parts department and body shop technicians led to the accomplishment of all required service in minimum time. The entire staff should be commended!
Thank you for sharing your response to Kenneth's outstanding customer service! If you ever need anything else from us, please feel free to give us a c...all or stop by. Have an awesome day!
Excellent people with excellent facilities. We purchased two Cadillacs from them and the buying process with Daniel and Jamar was very comfortable and... the service with Kenneth has been outstanding. This is an excellent dealership.
Winston, thank you for your kind review; we are happy to pass along your comments to Daniel and the team here at Cadillac of Norman! We value your bus...iness and look forward to your next visit! Take care!
Kennith was our service tech. He’s was the friendliest ever. He kept us updated on my car and even helped by recommending a paint and body shop
Misty, thank you for your kind review; we are happy to pass along your comments to the team here at Cadillac of Norman! If you're ever in need of more... help, please let us know! Take care!