Reviews
They are concerned more about selling but the service is
They are concerned more about selling but the service is terrible. One hand doesn't talk to the other so the customer gets the run around and I wouldn't refer this place to anyone!!
They are concerned more about selling but the service is
They are concerned more about selling but the service is terrible. One hand doesn't talk to the other so the customer gets the run around and I wouldn't refer this place to anyone!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize that your experience at Chevrolet of Milford was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (203) 951-6292
Great service very polite and informative and helpful
Great service very polite and informative and helpful cares about there customers and does best to accommodate
Great service very polite and informative and helpful
Great service very polite and informative and helpful cares about there customers and does best to accommodate
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We're glad to hear that you experienced great service and that our team was polite, informative, and attentive to your needs. We look forward to serving you again!
The technicians completed the work that I requested was
The technicians completed the work that I requested was completed in a timely manner .they kept notified of the progress of the work that they were doing.
The technicians completed the work that I requested was
The technicians completed the work that I requested was completed in a timely manner .they kept notified of the progress of the work that they were doing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear that the technicians completed the work in a timely manner and kept you informed throughout the process. We look forward to assisting you again!
Please avoid this establishment at all cost.
Please avoid this establishment at all cost. My husband brought his car in for service. They were guessing on his diagnosis. They made him pay for a diagnosis and he had bring the car right back to them for the same issues the very next day. They gave him a completely different diagnosis the second time with a $4,000 price tag. At that point we lost trust and we decided to retrieve the vehicle and take it elsewhere. The employees here are extremely unprofessional and rude. We even had the phone hung up on us. When my husband asked to speak to a manager they constantly gave him the run around. One minute he wasn’t in and the next he was in a meeting. After going online and checking the reviews, which we should have done prior it all started to make sense. I highly recommend taking time and checking the reviews. We just moved to the area and wanted somewhere reliable to take our car and luckily we found this is not the place. They don’t really know their own vehicles and guessing on diagnosis and making people spend unnecessary money. We have many friends that own Chevrolets and I will make sure they avoid this place.
Please avoid this establishment at all cost.
Please avoid this establishment at all cost. My husband brought his car in for service. They were guessing on his diagnosis. They made him pay for a diagnosis and he had bring the car right back to them for the same issues the very next day. They gave him a completely different diagnosis the second time with a $4,000 price tag. At that point we lost trust and we decided to retrieve the vehicle and take it elsewhere. The employees here are extremely unprofessional and rude. We even had the phone hung up on us. When my husband asked to speak to a manager they constantly gave him the run around. One minute he wasn’t in and the next he was in a meeting. After going online and checking the reviews, which we should have done prior it all started to make sense. I highly recommend taking time and checking the reviews. We just moved to the area and wanted somewhere reliable to take our car and luckily we found this is not the place. They don’t really know their own vehicles and guessing on diagnosis and making people spend unnecessary money. We have many friends that own Chevrolets and I will make sure they avoid this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi mlissa107, It appears you prefer to keep posting wrongful information instead of contacting me for a resolution. Here is my response to you on a different platform offering to assist you. " I'm sorry you & your husband feel you were wronged by our service department. I personally reviewed the complaint and spoke to your husband offering an apology and trying to see if we can correct the situation. As I mentioned to your husband during our conversation, we could not get the light that he complained about to come on during the initial visit. Your husband returned two months later after having driven nearly 14,000 miles, complaining that the light was still coming on intermittently. We were able to get the light to come on, and we did find a faulty sensor that we subsequently repaired. At the time, it appeared that this was the cause of the light as it did not immediately return any faults or lights and found no reason to continue with a further diagnosis. When he returned the next day, complaining that the light had come on again, we proceeded to complete a more in-depth inspection that turned up the four possible issues with your vehicle that may be responsible for the light. We provided you with an estimate noting that these are needed repairs to the vehicle but may or may not be the source of the light. We will not be able to determine that until these issues are addressed. We are sorry that you lost confidence in us during this process and that you choose to take your vehicle elsewhere. Or technicians are trained and certified to work, not only on Chevy products, but on all makes and models & at the highest level of technical & mechanical training. Driving a vehicle 14,000 miles in two months will definitely cause a significantly higher level of wear & tear and require a higher level of maintenance. I remain willing & able to assist you with your vehicles needs and would love an opportunity to make things right by you if you find theirs anything I can do. You can contact me directly at 203-882-1971 EXT135 or at oguerra@chevroletofmilford.com."
Because all personnel working on sale or service are very
Because all personnel working on sale or service are very polite and professional person, they try all customer like family. Oscar on sale department always makes everything possible to sale your dreaming car, and the Service manager is a very good professional.
Because all personnel working on sale or service are very
Because all personnel working on sale or service are very polite and professional person, they try all customer like family. Oscar on sale department always makes everything possible to sale your dreaming car, and the Service manager is a very good professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We're delighted to hear that our sales and service teams treat customers like family with politeness and professionalism. We appreciate your feedback and look forward to continuing to serve you!
Thank you Chevy of Milford for accomplished with my expectations.
My primary dealings with this dealership have been with
My primary dealings with this dealership have been with their service department. The entire staff are extremely professional and accommodating!
My primary dealings with this dealership have been with
My primary dealings with this dealership have been with their service department. The entire staff are extremely professional and accommodating!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're delighted to hear that you've had such positive experiences with our service department. Our team strives to be professional and accommodating, and it's wonderful to know we're meeting those standards. We look forward to continuing to serve you in the future!
I recently purchased a certified preowned vehicle from
I recently purchased a certified preowned vehicle from Chevrolet of Milford, and I couldn't be happier with my experience. From start to finish, Lamont provided exceptional service, guiding me through the entire process with expertise and a friendly attitude. Thank you, Lamont, and the team at Chevrolet of Milford, for making my car-buying experience smooth and enjoyable.
I recently purchased a certified preowned vehicle from
I recently purchased a certified preowned vehicle from Chevrolet of Milford, and I couldn't be happier with my experience. From start to finish, Lamont provided exceptional service, guiding me through the entire process with expertise and a friendly attitude. Thank you, Lamont, and the team at Chevrolet of Milford, for making my car-buying experience smooth and enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your experience at Chevrolet of Milford! We're thrilled to hear that Lamont was able to provide you with outstanding, professional service. We pride ourselves on helping our customers with expertise and a friendly attitude, and it's wonderful to know that we met your expectations. Enjoy your certified pre-owned vehicle, and please don't hesitate to reach out for any further needs. We look forward to serving you again in the future!
Worst dealer I have ever dealt with in my life!
Worst dealer I have ever dealt with in my life!! I have purchased several new cars and this is my only negative review. Don't call you back. Bait and switch pricing. $700 Doc fee. SCAMMERS!!!!!!!!!!
Worst dealer I have ever dealt with in my life!
Worst dealer I have ever dealt with in my life!! I have purchased several new cars and this is my only negative review. Don't call you back. Bait and switch pricing. $700 Doc fee. SCAMMERS!!!!!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We apologize that your experience at Chevrolet of Milford was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (203) 951-6292
Haha. Already tried contacting you and you don’t return calls.
They are the worst!
They are the worst! I had an appointment for the day I brought in my vehicle , I waited all day for them to tell me they didn't even look at my vehicle when I had a confirmed texted appointment, the manager said he thought I just dropped it off. . It took them 2 more days after that and they did not even finish the work they were suppose to do and told me it was all done, only to find out upon picking it up it wasn't. It gets even worse, they wanted 2400 to fix my manifold they said was leaking and 5600 dollars to fix the leak and replace my catalic converter in my exhaust system which they said had to be completely replaced. I had the exhaust system replaced less than 2 years ago and there was nothing wrong with it, and told me they had to do both in order to fix the leak, which of course I declined. . They also wanted to charge me 100 dollars times three to plug in a computer that analyzes what's wrong with the vehicle in order to remove the check engine light. They said each test is 100, I have had this done several times in the past and lot of places do this for free. The main reason I brought it in to them was to have the check engine light fixed which they refused to do without doing the entire exhaust system. Bottom line , I then took my vehicle to Pastir Automotive In Stratford and they told me the exhaust system only needed a couple of gaskets and they were able to get the check engine light off and fix my air conditioning system in one day for a few hundred dollars. Stay away from this dealer at 655 Bridgeport Ave. There service is beyond horrible and they are a complete ripoff.
They are the worst!
They are the worst! I had an appointment for the day I brought in my vehicle , I waited all day for them to tell me they didn't even look at my vehicle when I had a confirmed texted appointment, the manager said he thought I just dropped it off. . It took them 2 more days after that and they did not even finish the work they were suppose to do and told me it was all done, only to find out upon picking it up it wasn't. It gets even worse, they wanted 2400 to fix my manifold they said was leaking and 5600 dollars to fix the leak and replace my catalic converter in my exhaust system which they said had to be completely replaced. I had the exhaust system replaced less than 2 years ago and there was nothing wrong with it, and told me they had to do both in order to fix the leak, which of course I declined. . They also wanted to charge me 100 dollars times three to plug in a computer that analyzes what's wrong with the vehicle in order to remove the check engine light. They said each test is 100, I have had this done several times in the past and lot of places do this for free. The main reason I brought it in to them was to have the check engine light fixed which they refused to do without doing the entire exhaust system. Bottom line , I then took my vehicle to Pastir Automotive In Stratford and they told me the exhaust system only needed a couple of gaskets and they were able to get the check engine light off and fix my air conditioning system in one day for a few hundred dollars. Stay away from this dealer at 655 Bridgeport Ave. There service is beyond horrible and they are a complete ripoff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize that your experience at Chevrolet of Milford was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (203) 951-6292
Prices were great, sales experience was decent enough and
Prices were great, sales experience was decent enough and while there was a hiccup in the post-sale support, when the right person's attention is on it the issue was resolved.
Prices were great, sales experience was decent enough and
Prices were great, sales experience was decent enough and while there was a hiccup in the post-sale support, when the right person's attention is on it the issue was resolved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave a review on your experience with us. We are happy that everything was resolved to your liking and are so grateful to have you as a customer. Please reach out to us if there is anything else we can assist you with. We look forward to working with you again in the future.