Reviews
My experience was ?
My experience was ? The customer service representative was very professional and welcoming.
My experience was ?
My experience was ? The customer service representative was very professional and welcoming.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!
Everybody was courteous, polite and professional.
Everybody was courteous, polite and professional. From the salesman, sales manager and finance person everything was handled very efficiently and promptly!
Everybody was courteous, polite and professional.
Everybody was courteous, polite and professional. From the salesman, sales manager and finance person everything was handled very efficiently and promptly!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello James, thank you; we appreciate your feedback! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Gary Yeomans Ford Palm Bay!
Excellent experience starting with Andre in sales,
Excellent experience starting with Andre in sales, Finance, and customer service after the sale! Highly recommend!
Excellent experience starting with Andre in sales,
Excellent experience starting with Andre in sales, Finance, and customer service after the sale! Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are pleased to hear of your experience with us here at Gary Yeomans Ford Palm Bay. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
I love this dealership and service dept - never had
I love this dealership and service dept - never had issues getting things fixed or adjusted or serviced!
I love this dealership and service dept - never had
I love this dealership and service dept - never had issues getting things fixed or adjusted or serviced!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Maureen, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was a very experience I must say.
It was a very experience I must say. We're in and out in no time! The guys were just a bunch of wonderful gentlemen and great sales people.
It was a very experience I must say.
It was a very experience I must say. We're in and out in no time! The guys were just a bunch of wonderful gentlemen and great sales people.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Donna, when a customer tries to write a review as generously as yours, we know we are doing our jobs correctly. We are sincerely grateful that you chose Gary Yeomans Ford Palm Bay for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Very good service took me home while I waited and the
Very good service took me home while I waited and the came and picked me up
Very good service took me home while I waited and the
Very good service took me home while I waited and the came and picked me up
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David, thank you! We take our reviews seriously and are delighted to hear about your visit. At Gary Yeomans Ford Palm Bay we are always striving to do better than your last visit.
Poor Service and Unkept Promises I purchased a 2024 Ford
Poor Service and Unkept Promises I purchased a 2024 Ford F-150 Lightning from this dealer, an $87K truck, and expected high-quality service and promises to be kept. Unfortunately, this was not the case. The sales team seemed great and the purchase process was smooth. However, their follow-through was abysmal. There was a slight crack in the new dashboard, which I asked to be fixed. I also purchased a paint protection plan and ceramic coating. Despite assurances, the "ceramic coating" turned out to be a detail spray, not the real deal. I have over 13 years of detailing experience and can attest to the poor quality. Despite my complaints and their agreement to fix it, nothing was done. I also purchased mud flaps for installation. They installed only 2 out of 4 and charged me twice for both the installation and the items. Despite keeping my truck for over a week, waiting on parts, they did nothing and failed to update me. I had to call them each time for updates. Months later, and the promised parts have not arrived. I feel deceived by this major dealer. They know how to lure you in but fail to honor their commitments. Do not to rely on their promises. Avoid their ceramic coat options – it’s a scam. Despite my respectful and patient approach, I received the runaround and lack of communication. I have all receipts to prove my claims. Buy elsewhere and pray you don't need their service center.
Poor Service and Unkept Promises I purchased a 2024 Ford
Poor Service and Unkept Promises I purchased a 2024 Ford F-150 Lightning from this dealer, an $87K truck, and expected high-quality service and promises to be kept. Unfortunately, this was not the case. The sales team seemed great and the purchase process was smooth. However, their follow-through was abysmal. There was a slight crack in the new dashboard, which I asked to be fixed. I also purchased a paint protection plan and ceramic coating. Despite assurances, the "ceramic coating" turned out to be a detail spray, not the real deal. I have over 13 years of detailing experience and can attest to the poor quality. Despite my complaints and their agreement to fix it, nothing was done. I also purchased mud flaps for installation. They installed only 2 out of 4 and charged me twice for both the installation and the items. Despite keeping my truck for over a week, waiting on parts, they did nothing and failed to update me. I had to call them each time for updates. Months later, and the promised parts have not arrived. I feel deceived by this major dealer. They know how to lure you in but fail to honor their commitments. Do not to rely on their promises. Avoid their ceramic coat options – it’s a scam. Despite my respectful and patient approach, I received the runaround and lack of communication. I have all receipts to prove my claims. Buy elsewhere and pray you don't need their service center.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joshua, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (321) 326-5024 to share more details about your visit so we can make things right.
Am very happy with Tyler in service dept.
Am very happy with Tyler in service dept. He is prompt, thorough, answered my questions quickly. I appreciated his helpfulness.
Am very happy with Tyler in service dept.
Am very happy with Tyler in service dept. He is prompt, thorough, answered my questions quickly. I appreciated his helpfulness.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gary Yeomans Ford Palm Bay. If you have any further questions, please give us a call. We're always happy to help!
Traded my 2022 Maverick for a 2025 Maverick XLT, was
Traded my 2022 Maverick for a 2025 Maverick XLT, was promised the vehicle today n now itll be at least another week to 10 days, no word on the topper yet, disappointed in my trade value n them not giving on the new price either, this will be my only vehicle for my retirement
Traded my 2022 Maverick for a 2025 Maverick XLT, was
Traded my 2022 Maverick for a 2025 Maverick XLT, was promised the vehicle today n now itll be at least another week to 10 days, no word on the topper yet, disappointed in my trade value n them not giving on the new price either, this will be my only vehicle for my retirement
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (321) 326-5024 to share more details about your visit so we can make things right.
Amazing all of the individuals that helped me out made me
Amazing all of the individuals that helped me out made me feel like I was making out like a bandit. I wish them the best and I feel like this vehicle is going to be in my life for a while yet.
Amazing all of the individuals that helped me out made me
Amazing all of the individuals that helped me out made me feel like I was making out like a bandit. I wish them the best and I feel like this vehicle is going to be in my life for a while yet.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tyrus, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Gary Yeomans Ford Palm Bay. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.