San Jose Auto Outlet

I am posting becuase I am at my wit's end with this dealership. GO ANYWHERE BUT HERE. I traded in a car almost 4 months ago and they still have not paid off the old car. I am stuck paying for both cars. They did reimburse for some of it and assured me they were putting a check in the mail that day... fast forward a month+ and I'm still making 2 car payments and the old car is still in my name. All this after they underhandedly changed the deposit and monthly payment amount after I had signed everything. When I went in I specifically told them I had bad credit and wanted to make sure I wasn't waisting anyone's time. They assured me they could work with me only to call me the next day and say they had "missed" something on my credit and had to increase the prices of everything. If you decide to go here, I recommend having a legal consultant handy. Otherwise, RUN as far as you can. **I have to say that the salesman I worked with was wonderful.

Bought my 2017 Cherokee Jeep about 6 months ago. It was priced at $22000(est) so I told the helper $20,000 cash right now. Ok she said. When signing papers she charged me full price she said with taxes and all.(Bull_~_~). They fix cars just enough for you to get them home. 1 month ago I took to mechanic he said “when did you buy the car,who did spark plugs etc. “ not me. The last person who changed spark plugs put the wrong ones in. xxx!!! And I only had 2 bolts instead of 5 on what I don’t remember. So embarrassing. No my car is good. They have no good mechanics,no morals they should be shut down

The best car buying experience I ever had.lots of cars to choose from the financing was so easy. My credit and my job we're not a issue.