We have bought several cars from car connection. The staff is friendly and helpful. The process for approval is easy and we love all the vehicles we purchased. Even the one I totaled 😟
We had a great experience at Car Connection! My husband and I have been looking for a black on black Jeep Rubicon. We found a few on Cars.com and compared. Car Connection had the best price for the year and miles. Jason, Mike, Joe and Patty in were great to work with us. We live out of state in WV and my husband is working in NY as a nurse during covid. We were able to make the deal and write everything up over the phone which made it easy for my husband and I. It was a 4 hour drive to pick up the Jeep, and we are extremely happy with out purchase. I would recommend Car Connection to all my friends. Great atmosphere and everyone made us feel like family.
The best experience buying a vehicle
My wife and I were looking online to purchase a newer truck than our 2008 which we had for over 11 years. We were looking for the same make and model we currently had. After looking for over a month at several dealers online, it came down to two. We called both dealers, but the only one to respond was Mike from car connections. With the Covid virus happening, Mike and I were communicating via phone and text. Once we were able to visit his dealership, Mike made us feel welcome without any pressure to purchase. We went there with an open mind, and Mike and staff were very helpful. When it was all said and done, we purchased a great truck at an awesome deal. Can't say enough about the owner Mike, and his finance mgr Joe, this was the easiest no pressure experience my wife and I ever had purchasing a vehicle!!! Great People at Car Connections
Sold to friend of employee
Drove too look at a truck. I said it needed some work. Got a call the next morning with the list of the work they were gonna do and told I'd hey a call to drive again buy. Next call was sorry got sold to an employee's friend. Never ask for anything too hold it. Just told they would get it inspected then call us to test drive again. Dont like wasting my time on stuff like this. Not impressed at all. No better prices than a simple search on the internet.
Purchased a truck from the owner Mike. Truck looked just like the pictures. Mike gave me a good trade in value and a great rate. Even after I signed the initial paperwork they were able to get me an even better rate before I picked up the truck. The car selection and willingness to work with you will definitely make me look here first for my next car.
Great place to buy
Awesome people to work with. Very nice. Great prices. My kids loved feeding the fish. Patricia and Joe worked till the deal was done. Great place to buy.
Went above and beyond to make it happen!!
Let me start by saying that Patricia Gabriel is an extremely valuable asset/salesperson to this company! I only like to deal with one person, and being that she answered my initial request; I preferred to deal with her. Get this part... she actually showed up on a DAY OFF just to help me out, due to my schedule! I wasn't pressured at all! The deal was laid out and she bent over backwards to figure out what worked for ME! NOT THEM! She and the financial assistant in there got the deal done. I felt awful I had them there WAY after working hours but I left happy with how everything worked out and appreciate the dedication to a job that few could do effectively. Great job to all who were involved in the sale... I truly appreciate it!! It was a little over 100 miles away from me but I'd definitely make the drive again for my next vehicle! Thank You once again! Shawn
Excellent place for used car buying
The staff is friendly and professional. No "used car salesman" tactics. Prices are below MSRP. We got a great deal on our Grand Cherokee. Highly recommend.
We were shopping for 2 vehicles to add to our family. We seen 1 we liked on their website so we traveled the distance to see it....when we arrived we were told it was out being repaired. Okay I can understand that things happen, but then the salesperson told us someone had already put a deposit down on the vehicle.... so it was already sold. I'm sorry but I don't think that vehicle should have even been on their website! A manager came out asked for our number in case the person changed their mind. A salesperson called 2 days later & left a message saying it was available because the woman couldn't afford it. In the mean time my husband spotted another vehicle we have been looking for on their website, so he called asking if it was on their lot (we weren't going to drive 40 miles for no reason). We arrived & it wasn't there!! We were told it was lent out to one of their other lots, the salesperson said she looked in the computer for the vehicle after she hung up from talking to my husband. We still decided to take a look at the first vehicle we were interested in, now remember it was already on the website for sale & someone already was suppose to buy it. We got in it....it was filthy inside, looked like they just took it in in trade & hadn't cleaned it yet, & not just the drivers area the entire vehicle! There's no way it was ready to be sold! Then another salesperson takes over & tries to tell me a woman was on her way to buy it from 2 hours away, that she had a deposit on it, but "it's first come first serve"!!!!! Personally I wouldn't want to do business with a company that would works that way. I understand how car dealers work, my Father was one....but that's dishonest in our book. You put a deposit on a car, it's says you are holding that car for them not selling it to someone that gets there first!!! So if you're looking to buy a car from these people don't assume putting a deposit on it will hold it.
Thank you for your review. As the owner, Michael Mansour,I would like to personally apologize for your disappointment. In an perfect world we would never have this kind of issue. However when selling 100 vehicles a month at times confusion is a given. Your complaint was taken very seriously and changes were made within the dealership to prevent this type of situation from occurring again. Thank you again for your help. Respectfully Michael Mansour
Very responsive and professional communication
I contacted this dealership to inquire about a Toyota Avalon. Patti assisted me, she is a stand-out salesperson: friendly, sense of humor, not pushy, contacted me immediately each time I posed a new question via email (I needed to confirm it was a nonsmoker's car, etc.) My husband and I were right on the verge of buying but at the last minute we located one in a different state that happened to have cooled seats and push button start-- so we opted for that model. My experience with Car Connection Superstore, though, was overwhelmingly positive. Don't hesitate to buy from them!
Thank you for the kind words. We are all about the experience and building relationships with our customers. That being said, the perfect fit in an automobile is part of that process. I thank you for the consideration and look forward to helping you, friends or family with vehicle needs in the future. Respectfully Patricia