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Great service department
Our BMW service advisor, Jimmy C., was super. Everything exceeded our expectations: obtaining a windshield ahead of time, working with our schedule to replace it, providing an overnight courtesy car and keeping us informed.
Looking to buy used BMW,had set price and payment
Terrible communication,My salesman,No was awful,showing me everything but,what l was interested in. After every car he showed me,l had to tell him over and over what l wanted,needless to say,poor poor sales man. I won't be back. He wasted my time,2 hours of xxxxxxxx. Nothing even close to what I wanted. Terrible experience.
Great Dealership with Awesome Employees !
My son purchased a SUV from Antoine, a couple of days ago. The process was great. Antoine was very helpful and knowledgeable, and in the end helped us get the vehicle that he (my son) wanted. Daniel was also great. So a special “shout out” to those two gentlemen. I would definitely recommend this dealership and their employees, if you are in the market for a new or used vehicle. Or even to have your vehicle serviced here. They are super friendly, and they care and listen to help get you what you want, without trying to push or sell you anything you don’t want.
Fantastic Car Buying Experience At Athens BMW!
Many thanks to the team at Athens BMW for making my BMW Z4 purchase one of the best car buying experiences ever! The transaction was done completely over the internet and by phone. I never walked the lot, tested the car, entered the showroom, or met my fantastic salesperson, Joe Coleman! Joe assisted me as a seasoned professional and walked me through the entire transaction with courtesy, respect, and no pressure! What a fantastic experience! All done from the comfort of my home! And the car was delivered to my driveway on my schedule! Kudos to #AthensBMW and Joe Coleman for delivering the Ultimate Driving Machine and the ultimate car buying experience!!!
Lying about repair bill
DO NOT GO TO THIS PLACE!!! We took our BMW to find out if they could diagnose a problem we were having with our BMW. After about a week, we never heard from anyone about any updates. So, my husband called and was told that we needed a transmission that would cost about $9000. Then was told he only owed $180 for the diagnostic check that was done. Well the very next day it was a different story when my husband called to advise them, he was sending someone to pick up car and wanted to pay invoice. They came back and told him that he owed $1200. Now tell me how two of the same employees that work at the same place give us two different amounts. One for $180 then the other one for $1200!!! REALLY!!! We called the General Manger Jeff Socha to see if we could get some answers. We called several times and left messages and was told that he would return our call. Well He NEVER did! Not a word!!! Never AGAIN will ever step foot back into this place or recommend at ALL!!! Very poor management, customer care and Overall SERVICE!!
This dealer places advertising on various internet sites that are misleading and used only to get you to their dealership. I was in the market for a Lexus LX and they have one listed for a good price. I called to make sure it was available but I didn’t get a response. I was near Athens and decided to go there anyway. I was greeted by a polite salesman but when I told him the car I wanted, he said there were recall issues and that they could not sell it. He went on to say that they had known about the recall issue for weeks but decided to advertise it anyway. He tried to show me something else, but as you might imagine, I was not in the mood to look at any of their other cars. He said they would take the advertisement off their ads and his manager would call me. That was a week ago. The ads for this car are still up and I have yet to receive a call. Do not trust this dealer.
As always, I was dealing with a smile and positive attitude !
BMW lease purchase
Awesome experience!! Terry Hozier took great care of me and made this process ultra convenient and fast which is what i was looking for!
Darryl was very helpful. We would recommend him to friends in the future!!! Very nice gentleman!
Service on BMW 335xi coupe 6 speed manual
Ryan and David the Service manager were very nice and personable. The work was an unusual request ( headlight washer leaking ) and was performed exceptionally well. Price was less than expected, value was what I always get at Athens BMW (David is great). Best place to get BMW service in Athens or Atlanta. Thank you, Sincerely, Marshall