Phil Hughes Honda

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3.6
(406 reviews)
Visit Phil Hughes Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 4:00pm
View all hours
Service Sales
Monday 7:30am–4:00pm 9:00am–7:00pm
Tuesday 7:30am–4:00pm 9:00am–7:00pm
Wednesday 7:30am–4:00pm 9:00am–7:00pm
Thursday 7:30am–4:00pm 9:00am–7:00pm
Friday 7:30am–4:00pm 9:00am–7:00pm
Saturday Closed 9:00am–6:00pm
Sunday Closed Closed
New (706) 612-1081 (706) 612-1081
Used (706) 612-1116 (706) 612-1116
Service (706) 612-1072 (706) 612-1072

Inventory

See all 97 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2021.
Welcome to Phil Hughes Honda, your resource in Athens for all things automotive. Whether you're in search of a new Honda vehicle or a dependable used Honda option, you can find just what you need within our extensive inventory. You can also rely on our expert service and parts teams to take proper care of your vehicle purchase.

Service center

Phone number (706) 612-1072

Service hours

Monday
7:30am–4:00pm
Tuesday
7:30am–4:00pm
Wednesday
7:30am–4:00pm
Thursday
7:30am–4:00pm
Friday
7:30am–4:00pm
Saturday
Closed
Sunday
Closed

Reviews

3.6
(406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Terrible service with sales manager

Jesse Parra was beyond unprofessional when discussing financing options. They never ran my credit and only offered market trend rates. I was quoted a $1,700 payment for a $57K car. There was no wiggle room on their end and obviously did not want to make a sale. Being a woman trying to purchase a vehicle I would never recommend them to anyone I know.

Dealer response

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to Andrew Hagglund at 706-549-3530. We look forward to hearing from you.

1.0

Threatened by this dealership

I love Honda cars. But my experience w Andrew Hagglund, new car sales manager at Phil Hughes Honda in Athens was deplorable. He raised the car price by $1000 than what was quoted by his sales person in writing by email. On top of that he raised the price again by another $700 when I came to purchase the car. When we questioned him about the price increase he threatened and bullied my husband and I in front of his staff and other customers and asked us to leave because we questioned the price increase. If I didn’t have to wait 3 months to get this new car, I would have left. Unfortunately we didn’t have a choice but to buy my new car from this low class dealership staff. Horrible experience. Customers should not be treated this way. We have a right to know why prices were increased. No one should ever be threatened or bullied this way. Other family members and I have always bought Honda cars but this experience has left a bad taste for Honda and the dealership in Athens.

1.0

they were a true 'used car dealer' to me

sales associated accepted my deposit paperwork to hold the car. then the same sales associate sold the same car the next day without so much as a courtesy call. surprisingly unethical. this transaction was dishonest and unprofessional.

Dealer response

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact Andrew Hagglund at 706-549-3530 so we can work towards a resolution. We look forward to hearing from you. Take care!

1.0

Go in guns ready, you will need them in finance

Stealership as is normal in all of the car sale industry. You have all the great sales people but the second you meet the finance guy that all falls apart. Phil Hughes Honda had the opportunity to get all my family's future Honda business but instead all they did was take advantage of a misinformed customer by pushing an over priced worthless extended warranty on them. This company has confirmed to me that their industry needs to die a painful but needed death. It's not the free market when laws keep you in business and keep the customer away from the supplier. I look forward to the day deregulation kills the model of these stealerships and allows direct purchases from the manufacturer. In the future I will NEVER bring one of my family members here to Phil Hughes again. Congrats on this being your one and only sale I bring to you. Next time I get a recommendation in my personal business I'll definitely follow your example by telling them the person who they are with and recommended me is wrong. Thank you for belittling your customer and creating strife in their household. You have confirmed today that Tesla's system works, I will do all in my power to lobby our government to open up the industry, and I look forward to the day of closed dealerships.

Dealer response

Hi Mitchell. We are sorry to hear about your recent experience at Phil Hughes Honda. If there is anything you would like to discuss with our General Manager, Mike Evans, please reach out at 706-549-3530 ext. 114.

1.0

Stealership as is normal in all of the car sale industry....

Stealership as is normal in all of the car sale industry. You have all the great sales people but the second you meet the finance guy that all falls apart. Phil Hughes Honda had the opportunity to get all my family's future Honda business but instead all they did was take advantage of a misinformed customer by pushing an over priced worthless extended warranty on them. This company has confirmed to me that their industry needs to die a painful but needed death. It's not the free market when laws keep you in business and keep the customer away from the supplier. I look forward to the day deregulation kills the model of these stealerships and allows direct purchases from the manufacturer. In the future I will NEVER bring one of my family members here to Phil Hughes again. Congrats on this being your one and only sale I bring to you. Next time I get a recommendation in my personal business I'll definitely follow your example by telling them the person who they are with and recommended me is wrong. Thank you for belittling your customer and creating strife in their household. You have confirmed today that Tesla's system works, I will do all in my power to lobby our government to open up the industry, and I look forward to the day of closed dealerships.

Dealer response

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to Rick Rossano at 706-549-3530 to speak to our manager directly.

5.0

Best of the best!

Just took delivery of our 5th Honda @PhilHughesHonda … that says it all! This time shout out to Lindsey Crunkleton - she lent her knowledge and insight of the current supply chain issues to help obtain our 2022 Civic. Best of all - when the car arrived she took us on a test drive and showed us all the new and advanced features - so professional and with deep product knowledge! Planning my 6th … how about the Honda ‘e’ ?

Dealer response

Hi Mike, we're happy you found our staff to be so supportive during your experience here at Phil Hughes Honda. Thank you so much for your feedback! We hope you have a great day!

5.0

Had a wonderful experience from Steve in the service...

Had a wonderful experience from Steve in the service department. My tire was flat so my husband brought it in for repair. He stepped in and made the experience pleasant and he was very professional. Steve genuinely cares about customer service and the customer.

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Phil Hughes Honda! We are always more than happy to assist you if anything else comes up. Take care!

5.0

We had a great experience with Hector purchasing our 2021...

We had a great experience with Hector purchasing our 2021 CRV. Very quick, easy transaction both in sales and finance. This is the 3rd car we’ve purchased at Phil Hughes and won’t be our last!

Dealer response

Hi Tuttle, thank you for your kind review; we are happy to pass along your comments to Hector here at Phil Hughes Honda! We sincerely thank you for the positive review, and look forward to seeing you again soon!

5.0

We were very fortunate to work with Jesse Parra @ Phil...

We were very fortunate to work with Jesse Parra @ Phil Hughes Honda! He's professional, accommodating, patient, & very courteous. He has a super "selling" talent!

Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Jesse here at Phil Hughes Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

We purchased a car today for our son. Best no - hassle...

We purchased a car today for our son. Best no - hassle car buying experience! Our salesman Will was the best!!! Finance was great too! Definitely recommend and will return again!

Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Phil Hughes Honda. If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!

See all 406 reviews