Phil Hughes Honda

Jesse Parra was beyond unprofessional when discussing financing options. They never ran my credit and only offered market trend rates. I was quoted a $1,700 payment for a $57K car. There was no wiggle room on their end and obviously did not want to make a sale. Being a woman trying to purchase a vehicle I would never recommend them to anyone I know.

I love Honda cars. But my experience w Andrew Hagglund, new car sales manager at Phil Hughes Honda in Athens was deplorable. He raised the car price by $1000 than what was quoted by his sales person in writing by email. On top of that he raised the price again by another $700 when I came to purchase the car. When we questioned him about the price increase he threatened and bullied my husband and I in front of his staff and other customers and asked us to leave because we questioned the price increase. If I didn’t have to wait 3 months to get this new car, I would have left. Unfortunately we didn’t have a choice but to buy my new car from this low class dealership staff. Horrible experience. Customers should not be treated this way. We have a right to know why prices were increased. No one should ever be threatened or bullied this way. Other family members and I have always bought Honda cars but this experience has left a bad taste for Honda and the dealership in Athens.

sales associated accepted my deposit paperwork to hold the car. then the same sales associate sold the same car the next day without so much as a courtesy call. surprisingly unethical. this transaction was dishonest and unprofessional.

Stealership as is normal in all of the car sale industry. You have all the great sales people but the second you meet the finance guy that all falls apart. Phil Hughes Honda had the opportunity to get all my family's future Honda business but instead all they did was take advantage of a misinformed customer by pushing an over priced worthless extended warranty on them. This company has confirmed to me that their industry needs to die a painful but needed death. It's not the free market when laws keep you in business and keep the customer away from the supplier. I look forward to the day deregulation kills the model of these stealerships and allows direct purchases from the manufacturer. In the future I will NEVER bring one of my family members here to Phil Hughes again. Congrats on this being your one and only sale I bring to you. Next time I get a recommendation in my personal business I'll definitely follow your example by telling them the person who they are with and recommended me is wrong. Thank you for belittling your customer and creating strife in their household. You have confirmed today that Tesla's system works, I will do all in my power to lobby our government to open up the industry, and I look forward to the day of closed dealerships.

Stealership as is normal in all of the car sale industry. You have all the great sales people but the second you meet the finance guy that all falls apart. Phil Hughes Honda had the opportunity to get all my family's future Honda business but instead all they did was take advantage of a misinformed customer by pushing an over priced worthless extended warranty on them. This company has confirmed to me that their industry needs to die a painful but needed death. It's not the free market when laws keep you in business and keep the customer away from the supplier. I look forward to the day deregulation kills the model of these stealerships and allows direct purchases from the manufacturer. In the future I will NEVER bring one of my family members here to Phil Hughes again. Congrats on this being your one and only sale I bring to you. Next time I get a recommendation in my personal business I'll definitely follow your example by telling them the person who they are with and recommended me is wrong. Thank you for belittling your customer and creating strife in their household. You have confirmed today that Tesla's system works, I will do all in my power to lobby our government to open up the industry, and I look forward to the day of closed dealerships.

Just took delivery of our 5th Honda @PhilHughesHonda … that says it all! This time shout out to Lindsey Crunkleton - she lent her knowledge and insight of the current supply chain issues to help obtain our 2022 Civic. Best of all - when the car arrived she took us on a test drive and showed us all the new and advanced features - so professional and with deep product knowledge! Planning my 6th … how about the Honda ‘e’ ?

Had a wonderful experience from Steve in the service department. My tire was flat so my husband brought it in for repair. He stepped in and made the experience pleasant and he was very professional. Steve genuinely cares about customer service and the customer.

We had a great experience with Hector purchasing our 2021 CRV. Very quick, easy transaction both in sales and finance. This is the 3rd car we’ve purchased at Phil Hughes and won’t be our last!

We were very fortunate to work with Jesse Parra @ Phil Hughes Honda! He's professional, accommodating, patient, & very courteous. He has a super "selling" talent!

We purchased a car today for our son. Best no - hassle car buying experience! Our salesman Will was the best!!! Finance was great too! Definitely recommend and will return again!