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Star Chrysler Jeep Dodge Ram

(1,914 reviews)
Visit Star Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award

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New (877) 556-9483 (877) 556-9483
Used (833) 867-1280 (833) 867-1280
Service (877) 485-6136 (877) 485-6136

Inventory

See all 159 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2025.
Chrysler Dodge Hyundai Jeep Nissan Subaru Toyota drivers visit Star Cars NY for their Chrysler Dodge Hyundai Jeep Nissan Subaru Toyota finance lease certified used cars service and parts needs!
Our Commitment to Customer Service is Second to None

Service center

Phone number (877) 485-6136

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,914 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Chrysler Jeep Dodge Ram from DealerRater.

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Beware of This Dealer I towed my car Chrysler Pacifica

Beware of This Dealer I towed my car Chrysler Pacifica 2019 for an electrical problem. They told me that within a couple of days they will diagnose the problem and fix it. They kept my car for more than 30 days and still did not find the exact problem and fixed it. The service manager was a totally non professional person. He forced me to pay more than $1800 which was taken from me without any reason and still not fixing anything. I do not want to see anybody get cheated by them. Thanks. Mohammad Sarkar.

Beware of This Dealer I towed my car Chrysler Pacifica

Beware of This Dealer I towed my car Chrysler Pacifica 2019 for an electrical problem. They told me that within a couple of days they will diagnose the problem and fix it. They kept my car for more than 30 days and still did not find the exact problem and fixed it. The service manager was a totally non professional person. He forced me to pay more than $1800 which was taken from me without any reason and still not fixing anything. I do not want to see anybody get cheated by them. Thanks. Mohammad Sarkar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had a great experience here.

I had a great experience here. I knew exactly what I wanted going in and Dshon and the staff were great and very responsive. They helped with all my questions and was able to make this a very smooth process. Highly recommend!

I had a great experience here.

I had a great experience here. I knew exactly what I wanted going in and Dshon and the staff were great and very responsive. They helped with all my questions and was able to make this a very smooth process. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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It is the worst workshop that has used, starting that

It is the worst workshop that has used, starting that between diagnosing your car and contacting your extended warranty company it takes up to 2 weeks and another week to install the part and the mechanics they have are so professional because I have had to come back up to 3 times for the same problem, until the last of now that I take my car for a sound and a vibration that I had and according to them it was the Transfer case and they made my warranty company install a new Transfer case and the car still had the same problem and I had to take the vehicle again and after almost 3 weeks because they supposedly did not have time to check the vehicle and call my warranty company then they jump me with that the problem was the drive shaft, after having made the Transfer case change the vehicle in the end the problem was the drive shaft

It is the worst workshop that has used, starting that

It is the worst workshop that has used, starting that between diagnosing your car and contacting your extended warranty company it takes up to 2 weeks and another week to install the part and the mechanics they have are so professional because I have had to come back up to 3 times for the same problem, until the last of now that I take my car for a sound and a vibration that I had and according to them it was the Transfer case and they made my warranty company install a new Transfer case and the car still had the same problem and I had to take the vehicle again and after almost 3 weeks because they supposedly did not have time to check the vehicle and call my warranty company then they jump me with that the problem was the drive shaft, after having made the Transfer case change the vehicle in the end the problem was the drive shaft

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This has been by far my best experience in buying a car.

This has been by far my best experience in buying a car.Deshon was really friendly and accomodating and made the whole process a pleasure," "I would definitely recommend him to car buyers. Good experience as a first time buyer. Friendly and great sales I was really happy I m love doing business with them.

This has been by far my best experience in buying a car.

This has been by far my best experience in buying a car.Deshon was really friendly and accomodating and made the whole process a pleasure," "I would definitely recommend him to car buyers. Good experience as a first time buyer. Friendly and great sales I was really happy I m love doing business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Great experience working with everyone there at Star

Great experience working with everyone there at Star Jeep. Found my dream car and Star made it possible for me to drive away in my new jeep.

Great experience working with everyone there at Star

Great experience working with everyone there at Star Jeep. Found my dream car and Star made it possible for me to drive away in my new jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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RB was very informative and detail with all information.

RB was very informative and detail with all information. He also answered all questions we asked him.

RB was very informative and detail with all information.

RB was very informative and detail with all information. He also answered all questions we asked him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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)very nice and helpful guys.

)very nice and helpful guys. Sunday was his off but he came for me. Manager also good person. Homely environment. No extra fees or hidden charge. I really appreciate. I like to do next business as well with him and them.

)very nice and helpful guys.

)very nice and helpful guys. Sunday was his off but he came for me. Manager also good person. Homely environment. No extra fees or hidden charge. I really appreciate. I like to do next business as well with him and them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're so glad to hear you had a great experience with D'shon and his Manager. It truly means a lot to know that their dedication—even coming in on a day off—made a difference for you. We're also happy you felt comfortable and at home with us, and that everything was clear and upfront. We look forward to doing business with you again in the future. Thanks again for your trust and support!

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they were very nice.

they were very nice. They presented options and had more than adequate stock on hand.

they were very nice.

they were very nice. They presented options and had more than adequate stock on hand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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My wife and I was looking for a Jeep and we found one at

My wife and I was looking for a Jeep and we found one at Star. The team there was great. D'Shon and Milton work with us and the process was very smooth. If you looking for a new or pre-own vehicle, Go to Star!

My wife and I was looking for a Jeep and we found one at

My wife and I was looking for a Jeep and we found one at Star. The team there was great. D'Shon and Milton work with us and the process was very smooth. If you looking for a new or pre-own vehicle, Go to Star!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great dealership.

Great dealership. The staff there was very friendly. They answered all my questions. Would recommend to friends and family

Great dealership.

Great dealership. The staff there was very friendly. They answered all my questions. Would recommend to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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