Reviews
Beware of This Dealer I towed my car Chrysler Pacifica
Beware of This Dealer I towed my car Chrysler Pacifica 2019 for an electrical problem. They told me that within a couple of days they will diagnose the problem and fix it. They kept my car for more than 30 days and still did not find the exact problem and fixed it. The service manager was a totally non professional person. He forced me to pay more than $1800 which was taken from me without any reason and still not fixing anything. I do not want to see anybody get cheated by them. Thanks. Mohammad Sarkar.
Beware of This Dealer I towed my car Chrysler Pacifica
Beware of This Dealer I towed my car Chrysler Pacifica 2019 for an electrical problem. They told me that within a couple of days they will diagnose the problem and fix it. They kept my car for more than 30 days and still did not find the exact problem and fixed it. The service manager was a totally non professional person. He forced me to pay more than $1800 which was taken from me without any reason and still not fixing anything. I do not want to see anybody get cheated by them. Thanks. Mohammad Sarkar.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had a great experience here.
I had a great experience here. I knew exactly what I wanted going in and Dshon and the staff were great and very responsive. They helped with all my questions and was able to make this a very smooth process. Highly recommend!
I had a great experience here.
I had a great experience here. I knew exactly what I wanted going in and Dshon and the staff were great and very responsive. They helped with all my questions and was able to make this a very smooth process. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It is the worst workshop that has used, starting that
It is the worst workshop that has used, starting that between diagnosing your car and contacting your extended warranty company it takes up to 2 weeks and another week to install the part and the mechanics they have are so professional because I have had to come back up to 3 times for the same problem, until the last of now that I take my car for a sound and a vibration that I had and according to them it was the Transfer case and they made my warranty company install a new Transfer case and the car still had the same problem and I had to take the vehicle again and after almost 3 weeks because they supposedly did not have time to check the vehicle and call my warranty company then they jump me with that the problem was the drive shaft, after having made the Transfer case change the vehicle in the end the problem was the drive shaft
It is the worst workshop that has used, starting that
It is the worst workshop that has used, starting that between diagnosing your car and contacting your extended warranty company it takes up to 2 weeks and another week to install the part and the mechanics they have are so professional because I have had to come back up to 3 times for the same problem, until the last of now that I take my car for a sound and a vibration that I had and according to them it was the Transfer case and they made my warranty company install a new Transfer case and the car still had the same problem and I had to take the vehicle again and after almost 3 weeks because they supposedly did not have time to check the vehicle and call my warranty company then they jump me with that the problem was the drive shaft, after having made the Transfer case change the vehicle in the end the problem was the drive shaft
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This has been by far my best experience in buying a car.
This has been by far my best experience in buying a car.Deshon was really friendly and accomodating and made the whole process a pleasure," "I would definitely recommend him to car buyers. Good experience as a first time buyer. Friendly and great sales I was really happy I m love doing business with them.
This has been by far my best experience in buying a car.
This has been by far my best experience in buying a car.Deshon was really friendly and accomodating and made the whole process a pleasure," "I would definitely recommend him to car buyers. Good experience as a first time buyer. Friendly and great sales I was really happy I m love doing business with them.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience working with everyone there at Star
Great experience working with everyone there at Star Jeep. Found my dream car and Star made it possible for me to drive away in my new jeep.
Great experience working with everyone there at Star
Great experience working with everyone there at Star Jeep. Found my dream car and Star made it possible for me to drive away in my new jeep.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RB was very informative and detail with all information.
RB was very informative and detail with all information. He also answered all questions we asked him.
RB was very informative and detail with all information.
RB was very informative and detail with all information. He also answered all questions we asked him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
)very nice and helpful guys.
)very nice and helpful guys. Sunday was his off but he came for me. Manager also good person. Homely environment. No extra fees or hidden charge. I really appreciate. I like to do next business as well with him and them.
)very nice and helpful guys.
)very nice and helpful guys. Sunday was his off but he came for me. Manager also good person. Homely environment. No extra fees or hidden charge. I really appreciate. I like to do next business as well with him and them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're so glad to hear you had a great experience with D'shon and his Manager. It truly means a lot to know that their dedication—even coming in on a day off—made a difference for you. We're also happy you felt comfortable and at home with us, and that everything was clear and upfront. We look forward to doing business with you again in the future. Thanks again for your trust and support!
they were very nice.
they were very nice. They presented options and had more than adequate stock on hand.
they were very nice.
they were very nice. They presented options and had more than adequate stock on hand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife and I was looking for a Jeep and we found one at
My wife and I was looking for a Jeep and we found one at Star. The team there was great. D'Shon and Milton work with us and the process was very smooth. If you looking for a new or pre-own vehicle, Go to Star!
My wife and I was looking for a Jeep and we found one at
My wife and I was looking for a Jeep and we found one at Star. The team there was great. D'Shon and Milton work with us and the process was very smooth. If you looking for a new or pre-own vehicle, Go to Star!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership.
Great dealership. The staff there was very friendly. They answered all my questions. Would recommend to friends and family
Great dealership.
Great dealership. The staff there was very friendly. They answered all my questions. Would recommend to friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car