Michaels Autos

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4.4
(208 reviews)
Visit Michaels Autos
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
(866) 535-4623 (866) 535-4623

Inventory

See all 48 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2004.
Michaels Autos has grown to become one of Central Florida's premier used car dealerships. All the vehicles at Michaels Autos are CAREFULLY SELECTED THOROUGHLY INSPECTED AND STYLISHLY PERFECTED. We offer a fine selection of late model cars trucks and SUVs with an emphasis on imports. Through our strong relationships with our lenders we offer Full Spectrum Financing to suite most any situation. Many of our vehicles come with an existing Factory Warranty and Extended Warranties are available. Have a trade in? No problem we will make sure you get the most for it.Expect to be impressed with our selection and service at Michaels Autos.
We Never Budge on Quality | Drive Good - Feel Good | Michaels Autos Used Car Dealership

Reviews

4.4
(208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Michaels Autos, was very thoughtful and patient with my

Michaels Autos, was very thoughtful and patient with my car buying experience. Rich helped me with everything from bank questions to insurance questions. He worked hard to make sure I got my dream tesla and in my price range. Thanks to Michaels Autos my car experience was very easy filled with patience and reassurance from the team.

5.0

Michaels Autos, was very thoughtful and patient with my

Michaels Autos, was very thoughtful and patient with my car buying experience. Rich helped me with everything from bank questions to insurance questions. He worked hard to make sure I got my dream tesla and in my price range. Thanks to Michaels Autos my car experience was very easy filled with patience and reassurance from the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

I am an out of state buyer, who just purchased a car here

I am an out of state buyer, who just purchased a car here 2 days ago. Very good communication from Rich leading up to the purchase! I actually bought a 1 way ticket and drove my new car home. The car was in great condition, the price was as advertised online, and I put my first 800 miles on the car with only smooth sailing (2019 Mercedes e300). so far, has been a great customer experience!

5.0

I am an out of state buyer, who just purchased a car here

I am an out of state buyer, who just purchased a car here 2 days ago. Very good communication from Rich leading up to the purchase! I actually bought a 1 way ticket and drove my new car home. The car was in great condition, the price was as advertised online, and I put my first 800 miles on the car with only smooth sailing (2019 Mercedes e300). so far, has been a great customer experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Absolutely fantastic experience with Michaels!

Absolutely fantastic experience with Michaels! From start to finish, their team was incredibly professional and attentive. The salesperson, Rich was extremely knowledgeable and helped me find the way of getting the car I that I want. The entire process was smooth and transparent, with no hidden fees or surprises,Very thanksfull for the process

5.0

Absolutely fantastic experience with Michaels!

Absolutely fantastic experience with Michaels! From start to finish, their team was incredibly professional and attentive. The salesperson, Rich was extremely knowledgeable and helped me find the way of getting the car I that I want. The entire process was smooth and transparent, with no hidden fees or surprises,Very thanksfull for the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Excellent buying experience we had with Rich for our

Excellent buying experience we had with Rich for our Tesla. Excellent pricing and great service overall!

5.0

Excellent buying experience we had with Rich for our

Excellent buying experience we had with Rich for our Tesla. Excellent pricing and great service overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

We are super happy with the purchase of a 2019 BMW 530i

We are super happy with the purchase of a 2019 BMW 530i XDrive! You and your Team did a fantastic job and we cannot be any happier with our purchase! Sidney’s demeanor and Richard’s friendliness cannot be topped and they both have been absolute professionals on their job! The car that we have bought is awesome! Since our first week of ownership we have enjoyed every single drive with it regardless of the distance! We also do not forget to mention WHERE we have purchased our car in every single conversation with friends and colleagues to hopefully generate more costumers for your business! Since we have been in the market for a “new” pre-owned car we have been to many dealerships and have had many correspondences with many unwilling, unfriendly, unprofessional Car Dealers, Managers and Sales Associates!!! AGAIN: You have a fantastic Team, which has won us over in seconds and when the time comes to buy another car, rest assured that Michael’s Auto is our FIRST Address!!!

5.0

We are super happy with the purchase of a 2019 BMW 530i

We are super happy with the purchase of a 2019 BMW 530i XDrive! You and your Team did a fantastic job and we cannot be any happier with our purchase! Sidney’s demeanor and Richard’s friendliness cannot be topped and they both have been absolute professionals on their job! The car that we have bought is awesome! Since our first week of ownership we have enjoyed every single drive with it regardless of the distance! We also do not forget to mention WHERE we have purchased our car in every single conversation with friends and colleagues to hopefully generate more costumers for your business! Since we have been in the market for a “new” pre-owned car we have been to many dealerships and have had many correspondences with many unwilling, unfriendly, unprofessional Car Dealers, Managers and Sales Associates!!! AGAIN: You have a fantastic Team, which has won us over in seconds and when the time comes to buy another car, rest assured that Michael’s Auto is our FIRST Address!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Sidney Coton and Franco helped my son purchase a 2017

Sidney Coton and Franco helped my son purchase a 2017 Tesla Model S. Both were very professional, no high pressure, answered all our questions and made the drive from Riverview, worth our while. I would high recommend this dealership if looking for a low mileage high quality used vehicle.

5.0

Sidney Coton and Franco helped my son purchase a 2017

Sidney Coton and Franco helped my son purchase a 2017 Tesla Model S. Both were very professional, no high pressure, answered all our questions and made the drive from Riverview, worth our while. I would high recommend this dealership if looking for a low mileage high quality used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Transparency From The Start to Finish

There's truly no better dealership than Michaels Auto. They went above and beyond to get us set up with a fantastic and impeccable, softly used 1 Owner no accidents, scratches dings or dents whatsoever, and all within the budget i already had coordinate to spend. Beating the market, more than just a sale, they were focused on building a long lasting relationship. The team treated me like one of their own, specially Rich, he went above and beyond to show me a great experience with the utmost dedication and patience until we agreed on the numbers that worked out for US and our budget, always ready to answer questions and making sure we were comfortable every step of the way. It was clear they valued us as a long-term customer, not just a one-time buyer. If you're in the market for an exquisite ride and a dealership that treats you like family, make Michaels Autos your first call. They're in a league of their own! Love My Tesla Model X, thank you Rich.

5.0

Transparency From The Start to Finish

There's truly no better dealership than Michaels Auto. They went above and beyond to get us set up with a fantastic and impeccable, softly used 1 Owner no accidents, scratches dings or dents whatsoever, and all within the budget i already had coordinate to spend. Beating the market, more than just a sale, they were focused on building a long lasting relationship. The team treated me like one of their own, specially Rich, he went above and beyond to show me a great experience with the utmost dedication and patience until we agreed on the numbers that worked out for US and our budget, always ready to answer questions and making sure we were comfortable every step of the way. It was clear they valued us as a long-term customer, not just a one-time buyer. If you're in the market for an exquisite ride and a dealership that treats you like family, make Michaels Autos your first call. They're in a league of their own! Love My Tesla Model X, thank you Rich.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great Dealership Experience!

If you're looking for a great car dealership, I highly recommend checking out "Michaels Autos" in Orlando. They have a wide selection of vehicles and their staff is super friendly and helpful. I had a great buying experience with Richard and all of their staff there and I'm sure you will too! 🚗😊

5.0

Great Dealership Experience!

If you're looking for a great car dealership, I highly recommend checking out "Michaels Autos" in Orlando. They have a wide selection of vehicles and their staff is super friendly and helpful. I had a great buying experience with Richard and all of their staff there and I'm sure you will too! 🚗😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

BUY HERE

These guys are the best I’ve ever dealt with. Attentive. Punctual. Professional. Efficient (fastest close). Thorough. I can’t speak highly enough of them. Rich, Sydney, and Franco were all involved in my sale and made sure it worked out. Very happy!

5.0

BUY HERE

These guys are the best I’ve ever dealt with. Attentive. Punctual. Professional. Efficient (fastest close). Thorough. I can’t speak highly enough of them. Rich, Sydney, and Franco were all involved in my sale and made sure it worked out. Very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Michaels Autos associate Richard Gray is a slimy and

Michaels Autos associate Richard Gray is a slimy and disrespectful associate, he demeaned me and my mother the whole time while we were there making slick comments. Started off wanting to get a 2020 Alfa Romero Gulia Ti and at the end we left with nothing after we had found out I needed more time to get credit history. At the very beginning this salesman treated us like we were less than and acted like we knew nothing, after saying the car is making a weird sound and the engine is visibly shaking while idling he chocked it up to it’s a luxury car with an a 4 cylinder, i drive a BMW 335i E93 twin turbo. Mr.Gray told me to get 8 credit card and put at least an $9000 down payment on the vehicle even though I could buy the car outright for its price I was looking into financing but I wouldn’t buy that car if it was free that salesman is slimy and wanting to make a quick buck on a car that has obvious problems that he wouldn’t disclose. When they say, “we will run a soft inquiry on your credit” that is a lie and will then run a hard inquiry without first letting you test drive the vehicle, so by the end my 710 credit dropped 15 points I walked with no car and was talked down too the whole time I am a United stated navy veteran and this was a complete joke of a company if you allow your salesman to treat their customers like this and also let them make shady decisions and deals.

1.0

Michaels Autos associate Richard Gray is a slimy and

Michaels Autos associate Richard Gray is a slimy and disrespectful associate, he demeaned me and my mother the whole time while we were there making slick comments. Started off wanting to get a 2020 Alfa Romero Gulia Ti and at the end we left with nothing after we had found out I needed more time to get credit history. At the very beginning this salesman treated us like we were less than and acted like we knew nothing, after saying the car is making a weird sound and the engine is visibly shaking while idling he chocked it up to it’s a luxury car with an a 4 cylinder, i drive a BMW 335i E93 twin turbo. Mr.Gray told me to get 8 credit card and put at least an $9000 down payment on the vehicle even though I could buy the car outright for its price I was looking into financing but I wouldn’t buy that car if it was free that salesman is slimy and wanting to make a quick buck on a car that has obvious problems that he wouldn’t disclose. When they say, “we will run a soft inquiry on your credit” that is a lie and will then run a hard inquiry without first letting you test drive the vehicle, so by the end my 710 credit dropped 15 points I walked with no car and was talked down too the whole time I am a United stated navy veteran and this was a complete joke of a company if you allow your salesman to treat their customers like this and also let them make shady decisions and deals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Canaan, this vehicle still has nine months of warranty. We have been in business since 1995 selling unique, quality, vehicles and we have become known as premier used car store. Our reputation speaks for itself and as you noticed when you came to our lot we do not sell garbage. We have a sales team here not mechanics, that is what the warranty is for. Most of our inventory still has a warranty on it, we have nothing to hide. Our valuable and hard to find team here, Rich included have many recommendations and are knows to be honest, transparent, and knowledgeable. We would appreciate your reconsideration on your one star rating as slandering Rich as "slimy" is not moralistic. You can reach out directly to me at admin@mikeauto.net but your harsh words hurt us. We cannot discuss your personal credit history. I believe there must have been a misunderstanding, because we truly have absolutely nothing to hide and our long history with banks allow our clients opportunities other independent dealerships can not offer. We wish everyone the best, even clients who do not buy a vehicle from us because we really do care. Kindly reconsider, Client Satisfaction Team

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