Reviews
I went to many dealers around Orlando and my time was
I went to many dealers around Orlando and my time was wasted at all of them except for Michael’s Auto. These guys go above and beyond and are very straight forward. No games no gimmicks. I had the pleasure of working with Rich with my vehicle purchase and he was excellent. These guys aren’t pushy, they don’t change things last minute, and they are professionals. As a USMC veteran I would advise all of my fellow service members to look into Michael’s auto for your next ride, they take care of vets. 10/10 service, my car is fantastic, and every car I saw on their lot is immaculate and priced to sell. I found my forever dealer thanks to Rich, can’t wait to buy again!
I went to many dealers around Orlando and my time was
I went to many dealers around Orlando and my time was wasted at all of them except for Michael’s Auto. These guys go above and beyond and are very straight forward. No games no gimmicks. I had the pleasure of working with Rich with my vehicle purchase and he was excellent. These guys aren’t pushy, they don’t change things last minute, and they are professionals. As a USMC veteran I would advise all of my fellow service members to look into Michael’s auto for your next ride, they take care of vets. 10/10 service, my car is fantastic, and every car I saw on their lot is immaculate and priced to sell. I found my forever dealer thanks to Rich, can’t wait to buy again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The greatest car dealer that I visited in Orlando,
The greatest car dealer that I visited in Orlando, excellent customer service, Rich took care of us to get the best offer and car. Also, he supported us with all the paperwork to get everything done on record time. Definitely, I recommend this place. |
The greatest car dealer that I visited in Orlando,
The greatest car dealer that I visited in Orlando, excellent customer service, Rich took care of us to get the best offer and car. Also, he supported us with all the paperwork to get everything done on record time. Definitely, I recommend this place. |
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service, they know how to take care of
Excellent customer service, they know how to take care of their customers and go above and beyond to help with all your needs. Richard is an amazing sales personnel and even our deal took a few days he made it work and pulled the final magic to for us.
Excellent customer service, they know how to take care of
Excellent customer service, they know how to take care of their customers and go above and beyond to help with all your needs. Richard is an amazing sales personnel and even our deal took a few days he made it work and pulled the final magic to for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently purchased my Tesla Model Y from this
I recently purchased my Tesla Model Y from this dealership, and it was by far the smoothest car-buying experience I’ve ever had. Rich, the salesman, was outstanding, extremely helpful, knowledgeable, and truly went above and beyond to make the process quick and easy. From start to finish, everything was wrapped up in under two hours, which is almost unheard of at a dealership. Highly recommend both Rich and this dealership for anyone looking for a hassle-free experience!
I recently purchased my Tesla Model Y from this
I recently purchased my Tesla Model Y from this dealership, and it was by far the smoothest car-buying experience I’ve ever had. Rich, the salesman, was outstanding, extremely helpful, knowledgeable, and truly went above and beyond to make the process quick and easy. From start to finish, everything was wrapped up in under two hours, which is almost unheard of at a dealership. Highly recommend both Rich and this dealership for anyone looking for a hassle-free experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rich provided a great experience in helping my older
Rich provided a great experience in helping my older brother get the Tesla Model X. All the paperwork was handled long-distance, from Texas to Florida, seamlessly!
Rich provided a great experience in helping my older
Rich provided a great experience in helping my older brother get the Tesla Model X. All the paperwork was handled long-distance, from Texas to Florida, seamlessly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The moment I walked into Michaels Autos, I was warmly
The moment I walked into Michaels Autos, I was warmly greeted by Rich, who eagerly listened with attention to detail as I shared the “Necessity” I currently had. He then introduced me to wonderful inventory—what a perfect business to come and visit! Rich was attentive, kind, and completely tuned in to my preferences. When I ruled out certain colors and models, he immediately adjusted the list, making the whole process smooth and frustration-free. He respected my need to see things on paper, printing out detailed comparisons of few vehicles options I was considering, and let me take my time reviewing them before offering a test drive. Being an engine kind of guy for nearly 20 years to go fully electric was a total turn over. But his sales skills and knowledge really made me feel comfortable and it was like he knew me well, I was thrilled to find someone like Rich—easygoing, thoughtful, and completely adaptable to how I like to buy a car. Kudos to Frank for the assist and Rich for making things happen even going up stairs to talk to higher ranks bankers for the perfect loan for me and my family!
The moment I walked into Michaels Autos, I was warmly
The moment I walked into Michaels Autos, I was warmly greeted by Rich, who eagerly listened with attention to detail as I shared the “Necessity” I currently had. He then introduced me to wonderful inventory—what a perfect business to come and visit! Rich was attentive, kind, and completely tuned in to my preferences. When I ruled out certain colors and models, he immediately adjusted the list, making the whole process smooth and frustration-free. He respected my need to see things on paper, printing out detailed comparisons of few vehicles options I was considering, and let me take my time reviewing them before offering a test drive. Being an engine kind of guy for nearly 20 years to go fully electric was a total turn over. But his sales skills and knowledge really made me feel comfortable and it was like he knew me well, I was thrilled to find someone like Rich—easygoing, thoughtful, and completely adaptable to how I like to buy a car. Kudos to Frank for the assist and Rich for making things happen even going up stairs to talk to higher ranks bankers for the perfect loan for me and my family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Beautiful dealership, great selection of used cars,
Beautiful dealership, great selection of used cars, phenomenal options if you are in the market for a used Tesla, plenty of options, colors, years and all models.
Beautiful dealership, great selection of used cars,
Beautiful dealership, great selection of used cars, phenomenal options if you are in the market for a used Tesla, plenty of options, colors, years and all models.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
An excellent overall experience in all phases of my
An excellent overall experience in all phases of my automobile purchase. I will be a return customer.
An excellent overall experience in all phases of my
An excellent overall experience in all phases of my automobile purchase. I will be a return customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service!
Great customer service! Very great company thank you Rich! I purchased a Tesla and couldn’t be more happy
Great customer service!
Great customer service! Very great company thank you Rich! I purchased a Tesla and couldn’t be more happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went in to look at a car advertised at $38.
Went in to look at a car advertised at $38.9k, and they bumped it up to $42.4k in person. It was advertised on here and did not mention any fees. Its because of dealers like these that people don't buying at dealerships. Incredibly disappointed by their business practice.
Went in to look at a car advertised at $38.
Went in to look at a car advertised at $38.9k, and they bumped it up to $42.4k in person. It was advertised on here and did not mention any fees. Its because of dealers like these that people don't buying at dealerships. Incredibly disappointed by their business practice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase