Chapman Hyundai Scottsdale

Pleasing the customer is an art. Donald has it mastered. He has redefined salesmanship and taken it to a whole new level of user experience. .No question... too challenging. No request too bothersome.

I was looking for a used Hyundai Santa Fe Sport for awhile and the dealership had one listed at a reasonable price. I contacted Hal Bliss by phone and... set up a time to view the vehicle. When I got to the dealership, Hal introduced me to Jordan Stevens to go over the vehicle. Jordan was very considerate and very knowledgeable about the vehicle. I conducted a test drive and decided to purchase the vehicle. I did have a trade in and Hal was able to give me a fair price for. It was close to what I thought it would be worth and it was not worth haggling over a couple of hundred dollars. Jordan then presented to me the "dealer equipment" that had been added on to the price of the vehicle. Having bought numerous cars from different dealerships during my adult life, I knew this was coming. I was able to remove some. Hal worked with me on the price of others. I believe that I received a fair deal for the car I bought with these added "options". In the end, I would return to Chapman Hyundai Scottsdale to buy another car in the future. I never felt pressured to buy the vehicle or sign any paperwork until the deal was done.

The best car buying experience I have ever had, and I have been buying new cars for almost 50 years. Jordan Stevens was personable, engaging and informative... about the entire process, from the selection of the vehicle, through the test drive, to the explanation of the finance offers and rebates, to ensuring we were comfortable with everything. When we got to the Finance department, RC Price was beyond efficient, advising as we went, and making the process 'painless'! I will refer my friends to this dealership, as this is the third vehicle I have purchased from them in the last 25 years. I'm glad to see the 'Old School' method of selling cars is dead, at least at this dealship!! Congratulations on having exceptional associates!!!

This is the second time I have used Chapman for needed repairs on my vehicles and again the service was the best that I have experienced at any dealership... or auto repair shop. Leo was able to get my van in on moments notice, and kept me updated on the process of the repairs. Again, thank you Leo for great service.

Bought a brand new 2017 Elantra about a year ago. Have had serviced on time, all the time. Took it in because it felt like transmission may be slipping... or the engine is cutting out. It actually died while moving. But because the check engine light ain't on they can't do nothing. This location is a joke

The price for the vehicle seemed reasonable, and my exchange with the sales department was helpful. However, all the extras they added on the car with... out my wanting or even asking for them was unreasonable. I just walked away.

We came to Chapman Genesis from California because they had the last car in the color combination we were looking for in five states. It was totally worth... it. Not only did we get a great deal on the car, the entire process was very smooth. Timewise we were still there for about three hours, but it didn't feel like it. They had the car and all paperwork they could draw up in advance ready. We worked with Jordan up until we got there, then Don and Louie helped us through signing paperwork and getting to know our new car. Would highly recommend these guys for your next Hyundai/Genesis purchase.

We bought a car for my mom on 7/29/18 and we could not have had a better experience! Zach Stevens in Sales and R. C. Price in Finance were exceptional... in their service, knowledge, and professionalism. They were courteous and persobable. They addressed all of our questions and were honest in their answers. They listened to us and showed us what we needed. Thank you both for making this such a wonderful experience. You are at the top of our list!

The best car buying experience I have ever had, and I have been buying new cars for almost 50 years. Jordan Stevens was personable, engaging and informative... about the entire process, from the selection of the vehicle, through the test drive, to the explanation of the finance offers and rebates, to ensuring we were comfortable with everything. When we got to the Finance department, RC Price was beyond efficient, advising as we went, and making the process 'painless'! I willrefer my friends to this dealership, as this is the third vehicle I have purchased from them in the last 25 years. I'm glad to see the 'Old School' method of selling cars is dead, at least at this dealship!! Congratulations on having exceptional associates!!!

Thank you Gary & Jose for taking such great care of our Sonata Hybrid! The customer service is ALWAYS amazing at Chapman Scottsdale Hyundai. We will... be back and refer our friends & family.