Reviews
Always the best staff.
Always the best staff. My Tacoma is 18 years old and still runs like new thanks to this dealerships care. Service member Anthony Orozco was very professional and helpful.
Always the best staff.
Always the best staff. My Tacoma is 18 years old and still runs like new thanks to this dealerships care. Service member Anthony Orozco was very professional and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Esteban & Nino at Toyota Cerritos did an amazing job!
Esteban & Nino at Toyota Cerritos did an amazing job! Thank you very much for all your help! I recommend checking them out!
Esteban & Nino at Toyota Cerritos did an amazing job!
Esteban & Nino at Toyota Cerritos did an amazing job! Thank you very much for all your help! I recommend checking them out!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Esteban Diaz nos dio muy buen servicio en la compra de la
Esteban Diaz nos dio muy buen servicio en la compra de la Nueva Toyota Tacoma
Esteban Diaz nos dio muy buen servicio en la compra de la
Esteban Diaz nos dio muy buen servicio en la compra de la Nueva Toyota Tacoma
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hola, nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia. No dude en contactarnos si hay algo más que podamos hacer por usted.
I went in to buy a car, the sales person, Gary, was very
I went in to buy a car, the sales person, Gary, was very nice and accommodating, and helped me find some missing pieces from the car. But when it was time to negotiate, the finance guy (I don't remember his name, either James or Jason, I will refer to him as A) came up introduced himself and left, whenever I had a question that Gary didn't know the answer to, he would go and ask A, and instead of coming back and talking to me, A would just relay the answers through Gary. It was tedious and took an unnecessarily long time. At some point a different guy (B) came by and was telling me something that was directly contracting the information on their own website, after a little back and forth, Gary went back to A to clarify and was told that I was right, so B left immediately after. This back and forth seemed extremely unprofessional and rude.
I went in to buy a car, the sales person, Gary, was very
I went in to buy a car, the sales person, Gary, was very nice and accommodating, and helped me find some missing pieces from the car. But when it was time to negotiate, the finance guy (I don't remember his name, either James or Jason, I will refer to him as A) came up introduced himself and left, whenever I had a question that Gary didn't know the answer to, he would go and ask A, and instead of coming back and talking to me, A would just relay the answers through Gary. It was tedious and took an unnecessarily long time. At some point a different guy (B) came by and was telling me something that was directly contracting the information on their own website, after a little back and forth, Gary went back to A to clarify and was told that I was right, so B left immediately after. This back and forth seemed extremely unprofessional and rude.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alla, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (562) 802-4000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Joseph Cozart was so helpful with finding my perfect car!
Joseph Cozart was so helpful with finding my perfect car! He was very informative with every last detail. I give him a 10/10 as the perfect salesman!!
Joseph Cozart was so helpful with finding my perfect car!
Joseph Cozart was so helpful with finding my perfect car! He was very informative with every last detail. I give him a 10/10 as the perfect salesman!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joseph Cozart showed a tremendous amount of knowledge and
Joseph Cozart showed a tremendous amount of knowledge and made me and my wife feel right at home. We are extremely happy customers
Joseph Cozart showed a tremendous amount of knowledge and
Joseph Cozart showed a tremendous amount of knowledge and made me and my wife feel right at home. We are extremely happy customers
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Esteban is a very patient sales rep.
Esteban is a very patient sales rep. Excellent customer service goes beyond customer his duties. Will recommend others to contact him. Toyota of Cerritos is the best
Esteban is a very patient sales rep.
Esteban is a very patient sales rep. Excellent customer service goes beyond customer his duties. Will recommend others to contact him. Toyota of Cerritos is the best
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Ingrid, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Came in for oil change leaving with a new rav4!
Came in for oil change leaving with a new rav4! Service was so great and helpful!
Came in for oil change leaving with a new rav4!
Came in for oil change leaving with a new rav4! Service was so great and helpful!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dalila, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Bianca helped me the day i went for regular car
Bianca helped me the day i went for regular car maintenance she was very kind an soo helpful I really appreciate her. Very professional Thank you
Bianca helped me the day i went for regular car
Bianca helped me the day i went for regular car maintenance she was very kind an soo helpful I really appreciate her. Very professional Thank you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Janet, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!
Just purchased a 2026 RAV4 Limited Hybrid.
Just purchased a 2026 RAV4 Limited Hybrid. Valerie Sanchez was very helpful and efficient in communicating price and availability of this vehicle before it arrived at the dealership. It was exactly the vehicle I wanted, and a test drive confirmed that I had made the right choice. I expected to pay full price since the 2026 model is the first year of the 6th generation, and many I saw online were already listed as "sale pending." I traded in my 2013 RAV4 Limited with high mileage but otherwise in good condition. After some back and forth with manager Majir (sp?), we arrived at a deal that satisfied both of us. I elected to purchase the additional prepaid maintenance for 5 years / 75k miles, but no additional warranty. I'm very happy with the vehicle and the process.
Just purchased a 2026 RAV4 Limited Hybrid.
Just purchased a 2026 RAV4 Limited Hybrid. Valerie Sanchez was very helpful and efficient in communicating price and availability of this vehicle before it arrived at the dealership. It was exactly the vehicle I wanted, and a test drive confirmed that I had made the right choice. I expected to pay full price since the 2026 model is the first year of the 6th generation, and many I saw online were already listed as "sale pending." I traded in my 2013 RAV4 Limited with high mileage but otherwise in good condition. After some back and forth with manager Majir (sp?), we arrived at a deal that satisfied both of us. I elected to purchase the additional prepaid maintenance for 5 years / 75k miles, but no additional warranty. I'm very happy with the vehicle and the process.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jon, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
