AutoNation Toyota Cerritos

Great service. Bought a used Jeep Wrangler. Got about half way home and the front end began wobble, Death wobble. Had to have the vehicle towed home.

Carlos was awesome!! Great customer service!! He was professional and understanding.

I am absolutely amazed on how easy it was to buy a car. Being a first time buyer, I was a little anxious because I've heard some really bad experiences... with car dealers. I did my research and decided that I'd give Autonation a shot. Sisira helped me find the car I wanted and everything was super straight forward. I was never given the run around, no haggling, and best of all no pressure. Everything went smoothly and I know they gave me the best possible deal without having to ask for it. I'm now a proud Toyota owner. Thanks Autonation!

I came in to service my 2017 Highlander. The service was fairly routine and included a tire rotation, five point inspection, and fluid levels check. The... greeter during my appointment was very nice and informative. I was disappointed in the follow up from the Finance department on a maintenance package I had inquired about during my visit. The greeter explained to me there was a package available for $360 that covered general checkups up to 45K miles that I could purchase. I was instructed to follow up with the Finance department (I did) but no one was available to speak to me during my visit. Later that evening I was called by a Finance representative who provided a more expensive price ($505) for the very same package. I was also told that someone would follow up with me on Saturday and no one ever did.

I made and appointment to have 80K service done. First of all it took over 39 minutes to check in and after that I was told it would take 3 hours and 10... minutes to have oil changed and windshield wipers. And that with appointment. No car wash since they stopped doing it years ago. I would not recommend this place

Hello, I recently serviced my car at your dealership Autonation Toyota Cerritos, your establishment was impeccable, your employees were cordial and friendly,... and your snack corner was a joy; but Mr. Miguel Moran was absolutely outstanding, he made sure that our experience at your dealership was smooth, quick, informative and enjoyable; we were very impressed by all his knowledge, professionalism, attentiveness and willingness to help. We?ll most definitely come back to Autonation Toyota Cerritos and do our car services with Mr. Miguel Moran. Thank you so much.

Waiting for finance process was too long. I waited there for almost 2 hours and other people have waited longer. They need more staff during the weekend

I felt like the services and sales rep, Ray, did a wonderful job in selling me a high quality car that I am very happy with.

Excellent customer attention from Mr. Bikiya, definitely will send referrals his way every time I can

Very good customer service and Bianca was very helpful on my visit.