Incredible Auto Sales

Avoid This Dealership at All Costs I recently had the misfortune of dealing with incredible auto sales, and it was one of the worst car-buying experiences of my life. From the moment I stepped foot on the lot, it was clear that their primary goal was to take advantage of customers. Their communication is abysmal. I spent countless hours chasing down salespeople for basic information, and when I finally did get a response, it was often filled with inaccuracies or misleading details. The pricing is completely out of line with market value, and their tactics to inflate the price are downright dishonest. To top it off, the sales team is more interested in closing a deal than building a customer relationship. I felt pressured to make a decision and was met with resistance when I questioned any aspect of the sale. If you're looking for a fair and transparent car buying experience, steer clear of incredible auto sales. I strongly advise potential car buyers to do their research and read reviews before considering this dealership. Save yourself the time, frustration, and money.

I was charged $1,000.00 after original agreed price. We were told at the last minute that there was and additional charge. They are scam artists. Boo!

Wow this place sounds as crooked as a country road.. Remeber there is NO LAW that says you have to pay a document fee all your required by LAW is tax..thanks to all that wrote a review and certainly helped me decide to not buy from here. Going with the one star because they seem like thieves and crooks. Cars.com should remove all crooked and thieving dealers

We had a great experience with incredible auto sales! I would recommend them. We really like Spencer who helped me find the car we bought and he is excellent from start to finish!

They were very accommodating when I wanted to test drive several cars. However, my credit union would not approve my loan. I don't know if there were more options because they did not say, for financing.

Ruben was so great! Not pushy, very friendly and knowledgeable. He went above and beyond. Thanks Ruben!

They are very dishonest, I called in on a vehicle and drove 40 min to see it, by the time I arrived they uped price on the vehicle by 1,000 dollars. They said had just got the car, but it had been listed for over a week. It also falsely advertised miles and color. Don't list a car unless ready to sell! They blantenly falsely advertise your vehicles. Despite these red flags i stilled looked at the car and found that the car had a bad gash in the tire and you could see the inner lining which extremely unsafe. When I told them about it, they said it wasn't a problem. They are terrible to even let someone test drive a car like that. Someone could get seriously hurt or cause a fatal accident. And if you want to see how they treat customers. Read their replies to people. They show no concern or remorse. They down play people's concerns. Don't Trust Them! Photo attached is of the wheel gash.

Dishonest company, don't trust what they tell you. They covered up a much larger problem, ended up costing me over $4,600.00 after three months of ownership. They knew there was a problem because when I took the car back two days after I purchased it they stated that the part had come in. I ended up with a different component obviously less expensive than the original for that one repair they did make. The car warrant I paid for and ended up with did not have the coverage I requested such as a rental car.

I went to incredible auto sales to attempt to buy a car, I cannot speak bad about the whole team although I could from the person who attended me which was Jorge. The car needed some repairs and I was told they themselves would fix it without charging me, once we got to doing the contract of sale I noticed they were charging me an “edge guard” fee, I asked what it was about and I was told it was a security measure for the car in case it ever got stolen which doesn’t make sense because before you drive the car off the lot it has to have full coverage insurance. I was also getting charged a “dealer prep fee” & “dealer documentation service fee” which is the same thing, they were just trying to charge me twice for the dealer documentation. To erase any doubts from my mind I spoke with one of my friends who works in a dealership and showed him the paperwork which he said they were trying to charge me twice for the documentation and on top of that charge me for the repair to the car as well which I was told I would not be getting charged for. I would like to believe that the owner doesn’t know what happens in their shop and more so with the Hispanic people because they believe we don’t understand anything! Avoid Jorge at incredible auto sales, he will try to upcharge you!

Dealer didn't disclose present damages on the 2017 chrysler pacifica and tried to add 2 extra fees to the final sale.. dishonest.. be carefull don't buy from this incredible dishonest auto sales. They asked me to send them a $500 deposit non refundable, and I feel it's the dealer's fault and they should refund me my money back. I flew from Roswell NM to Bountiful Utah.