Incredible Auto Sales

i would like to buy a used Mercedes SUV for under 8000 dollars. THE PAYMENT AROUND 130 dollars per month----- 6–7-year financing. i want to finance. have to finance through a bank with a personal loan up to 10000 dollars. I'm still working on purchasing a vehicle.

Do NOT GO HERE. My car broke down the following week after purchase. They were awesome for letting me take a car for free while the car was in the shop. The mechanic told me whoever sold it to me was not very honest. My engine was so bad I paid 1000 the following week and it was still not functioning properly. I’ve put @ least 3,000+ into this car I purchased July 2024 from the Bountiful location. Anyways here I am with $6,100 more to pay on it as off today. Mind you the car was worth 4,900 originally but the total after signing came out to $7,300.

I wish I could leave a zero star review to display how well I was treated at this establishment. All the other reviews that mention snake-y sales tactics and hidden fees are very accurate. I did no but a car here, because the car I wanted was about 6500 and was listed at 7000 which is still not bad considering the condition, but then it came time to sign papers and the boss silently slides a piece of paper over with 9600+. What a scam. The sales associate Alan was super respectful and very helpful, and it is too bad someone honest like that works for such a low down crook. The manager lady was a complete fraudster and I couldn’t get out of the door fast enough once I saw the litany of unnecessary fees and charges. Do not waste your time. I had the same model year and make purchases the next day across town and I paid 7000 even, all fees and taxes included. Do no go here.

Was looking at a $9,000 car and they had $950 in fees ($400 Dealer Fee, 300 Prep Fee and 250 Anti-Theft Device Fee). In short, more than 10% in fees and that is before tax title and license. Average fee in Utah is just $300 so they are $650 over average. I think they would gain ore trust with customers if they simply added $650 to the price of all their vehicles and then only charge a $300 fee.

Havent bought en a car here but Alan was incredibly kind and helpful as I was comparing 2 cars. He was getting on the icy ground with me to check out the underside and parked them side by side. 10/10 not only an awesome employee but a great guy. Worth it.

I have not even gone into the dealership and I am seeing the red flags that are giving legitimacy to the negative reviews about this place not being honest. All the cars I am looking at are not the pictures of the actual cars! Seems like a bait and switch. Either take the time to post the actual photos of the car or don't post photos at all! I think do to this and the negative reviews this place is a hard pass to check out.

They did a great job in helping me find my car. I first tried out aa 2021 Toyota Corolla. But I ended up with a 2019 Toyota Corolla that I liked better. I am very happy with this car.

Avoid This Dealership at All Costs I recently had the misfortune of dealing with incredible auto sales, and it was one of the worst car-buying experiences of my life. From the moment I stepped foot on the lot, it was clear that their primary goal was to take advantage of customers. Their communication is abysmal. I spent countless hours chasing down salespeople for basic information, and when I finally did get a response, it was often filled with inaccuracies or misleading details. The pricing is completely out of line with market value, and their tactics to inflate the price are downright dishonest. To top it off, the sales team is more interested in closing a deal than building a customer relationship. I felt pressured to make a decision and was met with resistance when I questioned any aspect of the sale. If you're looking for a fair and transparent car buying experience, steer clear of incredible auto sales. I strongly advise potential car buyers to do their research and read reviews before considering this dealership. Save yourself the time, frustration, and money.

I was charged $1,000.00 after original agreed price. We were told at the last minute that there was and additional charge. They are scam artists. Boo!

Wow this place sounds as crooked as a country road.. Remeber there is NO LAW that says you have to pay a document fee all your required by LAW is tax..thanks to all that wrote a review and certainly helped me decide to not buy from here. Going with the one star because they seem like thieves and crooks. Cars.com should remove all crooked and thieving dealers