Salt Lake Imports

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
116 lifetime reviews. Includes reviews of Salt Lake Imports from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 23, 2019

    Very positive experience and great to work with. Not your typical car buying experience. Would recommend Salt Lake Imports to anybody in the market to... buy a vehicle. Love their mascot Gandaulf!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 7, 2019

    Quality experience. Quality cars. Quality people. Overall wonderful experience. Very happy with the truck I purchased. Very clean and solid truck. No hassle... or pressure sales experience and as a bonus they have a sweet little corgi that will play fetch with you to pass time while going through the paperwork. Awesome place and will definitely go back if I'm in need of another vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks! We are always happy to provide good service, quality cars and trucks, and a Corgi to entertain during the boring paperwork process. Enjoy yo...ur new truck! Thanks for your business.

  • September 8, 2017

    This is the best experience we have ever had buying a vehicle! Their cars and trucks are in far better condition than many of the other dealerships. ... The detailer, salesman, finance officer and the owner were great to work with, they answered all of my questions. They didn't try to sell me a vehicle that I didn't want just to make a sale. After we purchased the truck we realized some tie downs were missing from the bed, they replaced the tie downs no questions asked. I will recommend Salt Lake Imports to anyone looking to buy a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much for the review. It was a pleasure working with you.

  • 1.0 out of 5
    March 26, 2019

    I bought a SC 2002 lexus convertible at the end of March, before I bought it I asked them what the strong gaslike smell coming from the engine was, they... told me it was the residue of the cleaning agent from steam cleaning the car..Wrong! I asked them why was the air conditioner not giving off cold air. They said they sent it to Big O Tire to fix it...Wrong! They told me that the brakes were still very good at 8 32..Wrong! I have only driven this car for 2,000 miles, I had to get brakes, 3 32 on all pads $552, a new compressor for the Air Conditioner, not working..$850, new fuel regulator..$150..New timing belt ..$1,000...Valve gaskets.....$360. Also 3,000 miles later, bought 4 new tires, $500, Power-steering pump is broken, $800, need new shocks, etc....What a nightmare! ..Do not trust these people..

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 7, 2018

    This place is the real deal! If you want a down-to-earth, friendly, professional, and EXCEPTIONAL car buying experience, you'll find it here! Their pricing... is super competitive and they have the best selection BY FAR. The owners are super knowledgeable, my salesman Jeff Krause is a pro. He knew the EXACT car for my work and lifestyle. The best part was Gandolf, their Corgi, what a charmer!! He definitely helped seal the deal!! Financing was easy, the extended warranty is a quality product and I'm getting the clear bra applied this week. The vehicle I purchased is pristine. **This is a well-deserved "Best-in-State" company** Their location is also super convenient!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    July 25, 2018

    I was interested in two Mercedes that they had, and after sending 3 emails and not getting a response, I gave up. I live in North Ogden, and didn't want... to drive all the way down there and find they were no longer available.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi John, Our system date stamps all of our calls and emails. On 6/19 we received 2 emails, one at 4:41 and one at 6:34. Both emails were promptly an...swered with: "The 300SD is still available....Yes, I am happy to answer any and all questions you have about it...Thank you" . At 6:38pm we spoke with you on the phone and made an appointment with you to come into the dealership the next day. You did not show up for your appointment. On 6/29, we sold the car. Unfortunately, your lost emails may have gone to your spam folder. Please check your spam and revise your negative feedback. I'm sorry you lost that nice Mercedes 300SD.

  • 5.0 out of 5
    June 19, 2018

    Best detail on my car ever!!! I really love the professional people at salt lake imports. They gave me priceless information about getting my car ready... to sell.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 3, 2018

    Johnna was low-key, pleasant and interactive without pressure. Explained their system of processing and valuing cars with expertise. Knew my particular... car very well and explained at any depth or level I needed without any drama or trauma. The whole experience was smooth and easy. They seem very well organized. Website photos and details are excellent. Kara Close the financial aspects expertly.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks Chris! It was a pleasure doing business with you. Hope you are still enjoying the Element and it is meeting your needs! Have a great year!!

  • 5.0 out of 5
    January 8, 2018

    It was a pleasure doing business with Chris and Salt Lake Imports. I felt like the car was priced fairly, had good car history (carfax report), and was... a no pressure experience. I would be happy to recommend their service to friends.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks for your business. As always we know you have many choices in a used car. We appreciate the faith you both placed in our dealership to purchase... this beautifully kept Odyssey!

  • 5.0 out of 5
    November 26, 2017

    It was through CarGurus that I found out about Salt Lake Imports. I filled out an inquiry form on CarGurus regarding a Toyota Land Cruiser and was subsequently... contacted by Chris from the dealership. I then went to their website which I found to be impressive. Chris was very friendly and accommodating. She even took a call from me on a Sunday, a day that the dealership was closed. I am from out of state and this can be tricky when looking to work a deal from a distance. Over the next couple of days, we easily reached terms of a deal. I gave a credit card deposit to hold the vehicle until I could arrive to see it. Chris told me that the deposit would be totally refundable if I was in any way not completely satisfied with how the vehicle had been represented. I also worked with Kara in the office and she was extremely friendly and efficient. Upon arrival to the dealership, I found the vehicle to be as represented. Johnna took a lot of time with me to answer my questions about the vehicle. She was also very knowledgeable about Toyotas in general but especially knowledgeable about Land Cruisers. I then completed the transaction with Johnna and also enjoyed visiting with the very friendly Gandaulf. I would highly recommend Salt Lake Imports and would do business with them again in a heartbeat.

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    Shopped for a used car
    Did not make a purchase
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