Reviews
Used generic exhaust clamps instead of OEM clamps.
Used generic exhaust clamps instead of OEM clamps. We were quoted 20 min took almost an hour charged $ 70.00 plus. We had been in previous for service and that is when they found out the one clamp was missing, and another was broken. We were giving a picture of a clamp and believed this was the type of clamp they were going to use. Wrong. We were charged over five dollars for shop supplies. Not sure what shop supplies were.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Good morning. Our management team has been attempting to reach out regarding this experience. The clamps used are aftermarket clamps provided by our shop as the OEM clamps for this vehicle do not come separate and would require the full exhaust system to be replaced. This was explained and signed off on during the time of your service appointment. As for the time, the minimum time quoted for any service is never less than an hour as there are many factors that can delay the wait on a vehicle. We will be looking into this. We apologize for any miscommunication that may have occurred. We thank you for your review and for your business.
It was very polite on time.
It was very polite on time. I had no problems. Have you done in an hour great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear our team could get you in and out and back on the road! Thank you for your 5-star review and we look forward to seeing you again!
My service for my murano went good- Amy Bailey was great
My service for my murano went good- Amy Bailey was great - answered all my questions and was a great help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear it! Thank you for the 5-star review and for your business! We look forward to your next visit!
Had a great experience.
Had a great experience. My salesperson Joe Zavarelli was very thorough and quick to respond to my emails
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear we could provide you with a great experience! Thank you so much for your kind words and your 5-star review! We look forward to seeing you again!
It’s easy to make the service appointment through the
It’s easy to make the service appointment through the service website. The service members are super helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for your 5-star review! We look forward to seeing you again!
This was a family experience not just people selling
This was a family experience not just people selling cars. Enjoyed the experience and results!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and for choosing our team, Fred! We're happy to have been able to provide the kind of experience you deserve. If anything else comes up that we can help out with, don't hesitate to reach out! Thank you again and congratulations on your purchase!
This was the best experience I have ever had when
This was the best experience I have ever had when purchasing a new vehicle. My sales associate Gabe Chambers was awsome !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that our team could get you taken care of! Thank you so much for the 5-star review and for your business!
The service was so nice and the video recorded was very
The service was so nice and the video recorded was very helpful to understand what was problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear that our team could provide you with a great experience! Thank you for your 5-star review and for your business! We look forward to seeing you again!
Great staff.
Great staff. Easily one of the best dealer ships ever Thank you for the great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and for your business! We look forward to seeing you again!
Service appointment was fast and efficient.
Service appointment was fast and efficient. The service staff (Amy) was friendly, knowledgeable. and explained everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear our team could get it done! Thank you so much for your kind words and for your 5-star review! We look forward to seeing you again!