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Meet Cleveland Frost

Cleveland Frost headshot
Parts Manager
(25 reviews)

Reviews

Great parts and service departments!

Great parts and service departments! Staff are trustworthy, fair and efficient. Will be back again, highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing our team and for your 5-star review! We appreciate your business and look forward to seeing you again!

Very friendly professional and helpful staff from

Very friendly professional and helpful staff from service, sales and parts. The Fred Martin staff is like dealing with family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business, Andy, and look forward to your next visit.

Excellent service.

Excellent service. Patrick is a pro. Always done on time and customer support is great. Always a pleasure to do business with Fred Martin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're happy our team has been able to help out. Thank you for your business and we look forward to seeing you again!

Excellent customer service.

Excellent customer service. Great communication. Amy is so kind and so nice. Would highly recommend the service department at Fred Martin Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind, 5-star review! We're glad to hear we could give you a great experience! Thank you for your business and we hope to see you again for your next service appointment!

Excellent customer service.

Excellent customer service. Very nice and professional staff. Competitive price. Very nice environment. Overall excellent service experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're glad our staff we able to impress! Thank you for your business and we look forward to your next visit!

Great, thorough and friendly service!

Great, thorough and friendly service! Highly recommend, will be back and will send others your way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Great service as always!

Great service as always! Thank you for getting me in and going in record time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Fast and friendly service!

Fast and friendly service! Will use again. Thank you for getting us back on the road again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very good service department.

Very good service department. They explain everything that was going on.very pleased with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Always courteous and accommodating,work with scheduling

Always courteous and accommodating,work with scheduling always finish in a resonable amount of time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Michael, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!