IAD Auto

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3.3
(538 reviews)
Visit IAD Auto
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–7:00pm
Tuesday 9:00am–8:00pm 8:00am–7:00pm
Wednesday 9:00am–8:00pm 8:00am–7:00pm
Thursday 9:00am–8:00pm 8:00am–7:00pm
Friday 9:00am–8:00pm 8:00am–7:00pm
Saturday 9:00am–6:30pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
(301) 358-2805 (301) 358-2805

Inventory

See all 300 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2023.
At IAD we strive to deliver exceptional customer service and only top of the line vehicles. Our organization is tight knit and our philosophy is to treat our customers like family. So from our family to yours please let me be the first to extend our hand in welcoming you into our dealership family.Vehicle Overview: The eprice does not include state taxes state tags titlingmva freight fees and dealer processing fee of three hundred dollars not required by law and assumes a qualifying credit score and does not include the average cost to complete a certified inspection and destination.
Guaranteed Credit Approval! Everyone Rides!

Service center

Phone number (301) 358-2805

Service hours

Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

3.3
(538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of IAD Auto from DealerRater.

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1.0

If I were able to give any stars it would be zero.

If I were able to give any stars it would be zero. I purchased my vehicle from the Beltsville locations but my car was picked up for Landover location. Everyone is always extremely nice when you’re spending money, but the very next day after purchasing my car, engine light comes on, I took it to the dealership to get fixed, next day engine light came back on, I’ve been asking for a loaner to get back and forth to work, they stated they don’t do loaner but the issue was from something on their part. Yes there are some nice folks at the Beltsville location. But issues do not get rectified. $4000 I spent for the check engine light to come on. They asked for me to do a review that day I purchased, I’m glad I didn’t. Because right now they are getting away with homicide.

1.0

If I were able to give any stars it would be zero.

If I were able to give any stars it would be zero. I purchased my vehicle from the Beltsville locations but my car was picked up for Landover location. Everyone is always extremely nice when you’re spending money, but the very next day after purchasing my car, engine light comes on, I took it to the dealership to get fixed, next day engine light came back on, I’ve been asking for a loaner to get back and forth to work, they stated they don’t do loaner but the issue was from something on their part. Yes there are some nice folks at the Beltsville location. But issues do not get rectified. $4000 I spent for the check engine light to come on. They asked for me to do a review that day I purchased, I’m glad I didn’t. Because right now they are getting away with homicide.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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4.0

They were very friendly and welcoming.

They were very friendly and welcoming. Works well with fair credit, highly recommended. Thanks Joel and Carlos!

4.0

They were very friendly and welcoming.

They were very friendly and welcoming. Works well with fair credit, highly recommended. Thanks Joel and Carlos!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Chaz the salesman is a liar and manipulator!

Chaz the salesman is a liar and manipulator! They sell bogus warranty too. Stay away.

1.0

Chaz the salesman is a liar and manipulator!

Chaz the salesman is a liar and manipulator! They sell bogus warranty too. Stay away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

They will get cocky as xxxx with you especially when they

They will get cocky as xxxx with you especially when they get your money. They literally cursed me out I had to gain my composer because they had no idea who they was talking to like that. don't waste your time coming from out of town they have a SO CALLED CONTRACT FEE that's waiting for you they don't tell you about until you waste your time coming to there yard. That's why they don't show they prices online because there waiting to see how bad you want the vehicle then they stick it to you LOL. all there vehicles have high miles but clean on the outside CONTRACT FEE IS FREE MONEY TO THEM then your down payment comes. So when you see a vehicle that cost $8,000 about time you finance its going to be $24,000.00 they use a Fraudulent finance company name CREDIT ACCEPTANCE look them up there being sued by Consumer Financial Protection Bureau in DC for Predatory lending Class action Law suit these are fake reviews on google check yelp out "YOU BEEN WARNED"

1.0

They will get cocky as xxxx with you especially when they

They will get cocky as xxxx with you especially when they get your money. They literally cursed me out I had to gain my composer because they had no idea who they was talking to like that. don't waste your time coming from out of town they have a SO CALLED CONTRACT FEE that's waiting for you they don't tell you about until you waste your time coming to there yard. That's why they don't show they prices online because there waiting to see how bad you want the vehicle then they stick it to you LOL. all there vehicles have high miles but clean on the outside CONTRACT FEE IS FREE MONEY TO THEM then your down payment comes. So when you see a vehicle that cost $8,000 about time you finance its going to be $24,000.00 they use a Fraudulent finance company name CREDIT ACCEPTANCE look them up there being sued by Consumer Financial Protection Bureau in DC for Predatory lending Class action Law suit these are fake reviews on google check yelp out "YOU BEEN WARNED"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Great customer service!

Great customer service! I would highly recommend IAD for your next car purchase. They were able to help finance 100%!

5.0

Great customer service!

Great customer service! I would highly recommend IAD for your next car purchase. They were able to help finance 100%!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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1.0

Poor mechanics team

Great sales team poor mechanic team came in to get my car looked at they checked and said I just needed brakes and back plates put on but mind you I just brought the car 3 weeks ago from them so why my brakes bad already then they tell me I need new axles on both sides it started at a 400$ job to a 1300$ job after he was working on it also came in with no lights on my car they try make me leave with 6 lights on in my car and refuse to do anything about it would never recommend anybody get car worked on by them it’s a scam and when they xxxx it they gone tell you call your insurance

1.0

Poor mechanics team

Great sales team poor mechanic team came in to get my car looked at they checked and said I just needed brakes and back plates put on but mind you I just brought the car 3 weeks ago from them so why my brakes bad already then they tell me I need new axles on both sides it started at a 400$ job to a 1300$ job after he was working on it also came in with no lights on my car they try make me leave with 6 lights on in my car and refuse to do anything about it would never recommend anybody get car worked on by them it’s a scam and when they xxxx it they gone tell you call your insurance

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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5.0

Peter is very professional and very dedicated to his

Peter is very professional and very dedicated to his customers, My sister purchased a car from Peter on 02/11/23 and I myself ended up having an application being processed for a vehicle. He knows his business Definitely five stars from me and I'm the picky one ,,,lol

5.0

Peter is very professional and very dedicated to his

Peter is very professional and very dedicated to his customers, My sister purchased a car from Peter on 02/11/23 and I myself ended up having an application being processed for a vehicle. He knows his business Definitely five stars from me and I'm the picky one ,,,lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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1.0

Dealer would not give me a price over the phone.

Dealer would not give me a price over the phone. Dealer said "In the twenties" and that I had to come in and test drive the truck first. I guess they don't understand that $20,000 is much different than $29,999. If you're not going to list the price online and ask me to call, then tell me to come in and test drive the car BEFORE you give me a price, I'm going to assume the price is $29,999 and I'm not going to waste my time test driving your car.

1.0

Dealer would not give me a price over the phone.

Dealer would not give me a price over the phone. Dealer said "In the twenties" and that I had to come in and test drive the truck first. I guess they don't understand that $20,000 is much different than $29,999. If you're not going to list the price online and ask me to call, then tell me to come in and test drive the car BEFORE you give me a price, I'm going to assume the price is $29,999 and I'm not going to waste my time test driving your car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

THIS IS NOT A DEALERSHIP YOU WANT TO PURCHASE A CAR FROM!

THIS IS NOT A DEALERSHIP YOU WANT TO PURCHASE A CAR FROM! NOT ONLY WILL THEY SELL YOU A CAR THAT NEEDS TIRES, NEW STARTER AND HAS AS A BAD BATTERY, THEY ARE UNPROFESSIONAL! THE OWNER WHOSE NAME FRED IS BEYOND DISRESPECTFUL WHEN YOU TRY TO COMMUNICATE WITH HIM. IF HE DOESNT LIKE WHAT YOUR SAYING HE WILL TELL YOU TO STOP SCREAMING AT HIM AND WILL TELL YOU TO NOT CALL NACK THEN PROCEED TO HANG THE PHONE UP ON YOU AS HE DID WITH ME THIS MORNING THOUGH I WAA TALKING IN A CALM BUT FRUSTRATED MANNER!!!! THEY WILL REGISTER YOUR VEHICLE TO A WHATEVER ADDRESS MVA HAS ON FILE AND LEAVE YOU TO GO SEARCHING HIGH AND LOW JUST TO RETRIEVE A TITLE! I WILL BE CONTACTING SUN EAST FEDERAL CREDIT UNION TO EXPLAIN TO THEM THE BAD BUSINESS THIS DEALERSHIP PRACTICES AND THIS CAR WILL BECOME A REPOSSESSION.

1.0

THIS IS NOT A DEALERSHIP YOU WANT TO PURCHASE A CAR FROM!

THIS IS NOT A DEALERSHIP YOU WANT TO PURCHASE A CAR FROM! NOT ONLY WILL THEY SELL YOU A CAR THAT NEEDS TIRES, NEW STARTER AND HAS AS A BAD BATTERY, THEY ARE UNPROFESSIONAL! THE OWNER WHOSE NAME FRED IS BEYOND DISRESPECTFUL WHEN YOU TRY TO COMMUNICATE WITH HIM. IF HE DOESNT LIKE WHAT YOUR SAYING HE WILL TELL YOU TO STOP SCREAMING AT HIM AND WILL TELL YOU TO NOT CALL NACK THEN PROCEED TO HANG THE PHONE UP ON YOU AS HE DID WITH ME THIS MORNING THOUGH I WAA TALKING IN A CALM BUT FRUSTRATED MANNER!!!! THEY WILL REGISTER YOUR VEHICLE TO A WHATEVER ADDRESS MVA HAS ON FILE AND LEAVE YOU TO GO SEARCHING HIGH AND LOW JUST TO RETRIEVE A TITLE! I WILL BE CONTACTING SUN EAST FEDERAL CREDIT UNION TO EXPLAIN TO THEM THE BAD BUSINESS THIS DEALERSHIP PRACTICES AND THIS CAR WILL BECOME A REPOSSESSION.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

I ONLY came in for a oil change.

I ONLY came in for a oil change. With the great help from Peter, & staff I was able to upgrade.

5.0

I ONLY came in for a oil change.

I ONLY came in for a oil change. With the great help from Peter, & staff I was able to upgrade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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