IAD Auto

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 7:00 PM

IAD Auto Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:30 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

At IAD, we strive to deliver exceptional customer service and only top of the line vehicles. Our organization is tight

...

knit and our philosophy is to treat our customers like family. So from our family to yours, please let me be the first to extend our hand in welcoming you into our dealership family.Vehicle Overview: The eprice does not include state taxes, state tags, titling,mva, freight fees, and dealer processing fee of three hundred dollars not required by law and assumes a qualifying credit score and does not include the average cost to complete a certified inspection and destination. We strive to ensure all pricing and information contained in this website is accurate. Dealer reserves the right to refuse any sale due to pricing errors and will not be held responsible for any errors resulting from typos, inaccurate detail information or technical mistakes. We reserve the right to correct any pricing errors at any time.

"Guaranteed Credit Approval! Everyone Rides!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
494 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 30, 2020

    I went to this dealership after reviewing a car I was interested in and verified the selling price with the salesman. I test drove the car and loved it... and was ready to purchase when the salesman told me the car had been there for less than 30 days when in fact I had originally looked at this car, at this lot, over 2 months before my test drive. This lie was my first red flag of many to come. Then they proceeded to increase the selling price for multiple Dealer Processing Fees and other outlandish fees until I finished up with a car that was being sold for over $5,000 more than the original price. I left the lot without buying the car and when I called the Manager later to let him know what I was willing to do to move forward with the sale, he told me that I, like almost all the other buyers, needed to read all the small print that allows them to add all these fees. Buyers please beware of this Dealership, their Salesmen and their unscrupulous practices.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2020

    Mr Marvin was polite , not pushy, prompted, keen, knowledge and easy to work with. There was a salesman that took me on the test drive that carried the... same Characteristics as Mr. Marvin. I will be sending my friends and business partners here to make their automobile purchases in the future. Thanks IAD AUTO JACK K

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 23, 2013

    I was searching for a toyota camry at a reasonable price. I found this place called IAD Auto in Landover right across from the Redskins Stadium and they... were GREAT! From the moment I entered the dealership I was welcomed and felt like I was at home. Starting with the General Manager all the way down to the sales staff and service team; they bent over backwards to give me a great deal on a 2012 Toyota Camry. I would recommend anyone who has never bought a car to consider this place. I have purchased several vehicles, but this was one of the most pleasant car buying experiences I've had in quite some time.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank You Mr. Luna for taking the time to leave such a nice review, my name is Roland Bass. I am the Internet Customer Service Manager for IAD Auto. I... wanted to personally thank you for purchasing your Toyota Camry from IAD Auto. I am pleased that you had a pleasant car buying experiences with our Management Team and our Staff at the Landover Dealership. We look forward to assisting you in the future. Please contact me if there is anything else we can do for you. Sincerely, Roland Bass, Internet Customer Service Manager Phone (855) 336-9018

  • 1.0 out of 5
    February 24, 2020

    Found a Dodge Grand Caravan at this dealership that was perfect for my needs. I called the dealership and was told all their 2018 DGC were priced anywhere... between $15,200 - 15,800. With those prices in mind, I drove 2.5 hours one way to the dealership to examine the vehicle in person. I asked the salesman to work out a good deal as I was willing to purchase the vehicle as a cash deal. The salesman came back with a price over $18,000. I looked at him like he grew a horn out of his head! I was flabbergasted to say the least when he explained that I needed to pay in addition to the price of the car, $1800 in inspection repairs for a 2 year old car plus $800 for detailing. I would not recommend this used car dealer, but if you must, I'd ask for all the hidden costs so you know the REAL price before wasting all day driving back and forth.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mr Stephen sorry for the experience that you had in our location ,i did some digging and i find out that you you did receive email from our salesperso...n with all the fee before you got to our location that day you try to to get the fees waive by the manager but you was not able to do so .we like to sell every car that we have in stock but not to loose $$$$ good luck to you

  • 4.0 out of 5
    February 15, 2020

    Mario is the name of the guy that helped me. Very nice guy, and i would recommend anyone to buy from here. Very courteous and attentive.

    5.0 out of 5
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    3.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    MR EDDIE thank you for your visit to our facility let us know if there anything we can do for in the future .

  • 1.0 out of 5
    February 6, 2020

    Scammers!! Please do not belive in anything they tell you! They found my car on Facebook marketplace and called me saying that they were buying a bunch... of used cars and my car fit exactly what they where looking for and that they would give me what I was asking for my car. Than I drove 30min to get to the dealer when I got there they scanned my ID and took pictures of the vin# of my car. Than they started to push me to trade my car in for a new one, when they saw that I wasn't going to fall for it they offered me 100$ for my car... So just lost one and a half hours of my day, dealing with schamers that where pushing me to buy something that I don't need... and I hope they dont use my ID or vin# for any funny business!

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mr VINI they offed you what your car is worth in the market and that the top dollars your car can bring i know you have special relation with your but... doesn't mean your car is worth more than that we match what car max gives you.

  • 5.0 out of 5
    February 1, 2020

    Good experience. Thorough and friendly. ..........

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review. We really appreciate the support.

  • 4.0 out of 5
    December 21, 2019

    Initially, I thought this dealership was a gimmick, but after thorough conversation and dealings with them, I was able to see their genuine and honest... transaction. I was concerned about some fees, but they were able to show me the disclosure on their website. They do return calls, and their follow up is excellent. I will definitely recommend them.

    5.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you MR Kenny even with out getting your Lexus RX350 YOU STILL put reviews for us let us know if we can help .

  • 1.0 out of 5
    December 10, 2019

    Scam artists at its finest. Went in to look at a vehicle and they added in over $4000 worth of fees to the bottom line. Absurd because I was promised it... would be an excellent deal. Don’t let these people fool you. The “dealership” was dirty as well. After meeting the people and making a trip there is felt I had to shower afterwards. STAY AWAY!!

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 7 found this review helpful. Did you?
    Dealer Response

    Mr Dan sorry for the experience that you had at our dealership ,but looking at your review its sorry that there is people still think this way when th...ey meet other race remember one thing we here to serve every color and race we not just for one person i hope you enjoyed your shower after meeting with our staff .

  • 2.0 out of 5
    September 23, 2019

    Garbage service unless you like being lied to by multiple people at once. Brought a used vehicle should have went to the auction myself. How you pass state... inspection with a bad differential and doors that don't unlock. Pure predators got my wife. Now i gotta fix this crap.

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    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    I'm very sorry about your experience. We use an independent source for our inspections.Not sure which car is yours since you aren't on the loan.I wish... you the best. If i can help you in the future please let me know.

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