J & S Autohaus

Had a great experience. Came in to check out a tesla model y and left with one. I was a bit skeptical of the driving dynamics of the Tesla at first but I've had it for almost a month now and love driving it! Worked with Tony to get the financing and paperwork done quickly.

Car is beautiful and the team got it all together in a short time. Purchased the car on Thursday and it was delivered on Saturday as described.

Good service and fair price. My salesperson was transparent on pricing, very responsive. They have a great selection of cars

Great quick experience. Hassle free. Rami is a straight forward guy tells exactly what is going on. Just an overall good experience.

I want to start off this review by clarifying the entirety of my experience which warranted this rating. Initially, negotiations began with a salesman and I was not taken seriously on my inquiry. Regarding my trade-in, the salesman was sending me inaccurate comp listings insisting that they were representative of my trade-in value, when in reality, they had minimal to no options that were similar to my vehicle. I then was able to speak with George, and I would say he was respectful and amenable to discussion at first. We ended up coming to a deal. I was told the vehicle I was purchasing was "basically brand new" and spotless by the salesman. Trying to get extra pictures of the vehicle and tire tread depth was insanely difficult from the dealer and with frequent sporadic and inconsistent communication. I paid a premium to overnight a check to the dealer to have the deal secured and transportation set up in a timely manner. The salesman and I had agreed that the overnight shipping would help to have the deal finalized the next day. After the check arrived the next morning, there was seemingly no communication between sales and the finance group. My questions/concerns were responded with "the dealer is so busy" or "there is so much going on now, finance will reach out to you within 15 minutes". Needless to say, these 15 minutes turned into hours, and the deal was ultimately not completed until 3 days later. Fast forward to delivery day. The vehicle arrived to my house with a 1.5 inch scratch entirely through the exterior paint into the base primer layer on the rear fender. There was also a large stain on the driver's seat. I had sent photos to the dealer of this, and the same salesman urged me to check the pre-inspection photos of when the vehicle was picked up at the dealer, stating that the scratch looked "fresh" from transport. After comparison, it turns out the scratch and the stain were on the vehicle when picked up from the dealer. The salesman's response to my concern over the large unmentioned scratch was as follows: "I'm sorry about that. I hope you love the car other than that. Send me the comparison photos over". I was then left on read for 3 days and this issue was never addressed to this day. I spoke with George over the phone about the large stain in the passenger seat, and his response was "I mean, that seems like something you could get out on your own, no?". Overall, this was one of the worst professional scenarios I have ever encountered.

Mike reached out a few times over email, asking if I was still interested in the car, then left a phone number that didn't connect. This happened twice, maybe your inquiry list gets highjacked...they seemed to want to get in touch but the phone number was disconnected in two separate emails. Also, he didn't reply to emails, he only sent...so..lmk. I want the car. Susan

Fillip was excellent! He was attentive and quick to get everything done for us to purchase our new car!

Great experience, car was better than expected, flew in did the transaction and drove home. Great people, and dam the inventory they had. I was impressed with everyone.

Best place to buy a car. The inventory is non stop and only best quality. The transactions with them and many more to come. Thank you Fhillp, Levant, and George for finding my dream car the m3 in gravity gray g80. I am a customer for life

Had the car for about a week and it looks very clean and seems to be in great shape. Communication with the dealer had some gaps, signed the paperwork and car was almost sold to another customer. After sending over the payment it took several days to receive paperwork and get squared away with delivery team. I was initiating conversation every day or two after not hearing back on an update. This would get the ball rolling again. Not many additional fees, there was a “delivery fee” which I figured was for shipping the car. I later found out I that fee had nothing to do with shipping the car to me. Still not really sure what that was. I was told the car comes with a wall charger. Upon delivery, I found no charger. I reached out and was told not all Teslas come with a charger. They said when they have one they will send it to me. We will see.