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Thomson Chrysler Dodge Jeep Ram Fiat

(367 reviews)
Visit Thomson Chrysler Dodge Jeep Ram Fiat
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–8:00pm 8:00am–6:00pm
Wednesday 8:00am–8:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–8:00pm 8:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (706) 487-8134 (706) 487-8134
Used (706) 487-8136 (706) 487-8136
Service (706) 843-4098 (706) 843-4098

Inventory

See all 141 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since October 2013.
Thomson Chrysler Dodge Jeep Ram is located in Thomson GA just off I-20 exit 172. With over 500 vehicles in stock we are a big time dealer with small town customer service. Our Internet team will do the leg work for you before you arrive. Enjoy free Car Fax Vehicles Inspected and Certified our on site "Credit Doctor" works with over 25 different lenders to get you approved at the lowest rate possible. Let us show you how we can make Internet buying quick and easy!!
We make Buying and Financing your next vehicle... EASY!

Service center

Phone number (706) 843-4098

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomson Chrysler Dodge Jeep Ram Fiat from DealerRater.

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Easy to work with.

Easy to work with. Accommodating and pricing was good. Would definitely buy another vehicle from this dealership.

Easy to work with.

Easy to work with. Accommodating and pricing was good. Would definitely buy another vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I would give less if I could, the last time I was there

I would give less if I could, the last time I was there for service they failed to tighten the lug nuts. Simple and basic! They added an extra oil change and tire rotation to my Jeep wave for not tightening the lug nuts. I try and go back for this service 2 times now and can't get in and get the job done. I can get there at 1:00 PM be ignored by 4 people finally find someone to talk to me and tell me they are not doing anymore oil changes for the day. They are suppose to be open till 6:00PM Worst dealership I have ever been to.

I would give less if I could, the last time I was there

I would give less if I could, the last time I was there for service they failed to tighten the lug nuts. Simple and basic! They added an extra oil change and tire rotation to my Jeep wave for not tightening the lug nuts. I try and go back for this service 2 times now and can't get in and get the job done. I can get there at 1:00 PM be ignored by 4 people finally find someone to talk to me and tell me they are not doing anymore oil changes for the day. They are suppose to be open till 6:00PM Worst dealership I have ever been to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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josh is a great salesman very nice to deal with home town

josh is a great salesman very nice to deal with home town dealer thanks you

josh is a great salesman very nice to deal with home town

josh is a great salesman very nice to deal with home town dealer thanks you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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josh is a great guy very nice deal happy with out the

josh is a great guy very nice deal happy with out the door price was good

josh is a great guy very nice deal happy with out the

josh is a great guy very nice deal happy with out the door price was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

Great service! Friendly helpful staff, answered all questions we had. Made repair experience very pleasant.

Great service!

Great service! Friendly helpful staff, answered all questions we had. Made repair experience very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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asked for an out the door price on a vehicle.

asked for an out the door price on a vehicle.. was given a schedule for an appt. and a credit application!..really?...needless to say i bought from another dealer was not dealing with the person whose email i responded to

asked for an out the door price on a vehicle.

asked for an out the door price on a vehicle.. was given a schedule for an appt. and a credit application!..really?...needless to say i bought from another dealer was not dealing with the person whose email i responded to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Great sales person easy to work with and discussed my

Great sales person easy to work with and discussed my needs and questions and was very knowledgeable

Great sales person easy to work with and discussed my

Great sales person easy to work with and discussed my needs and questions and was very knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had a very good experience at Thomson Chrysler jeep

I had a very good experience at Thomson Chrysler jeep dodge ram. Ali was very helpful

I had a very good experience at Thomson Chrysler jeep

I had a very good experience at Thomson Chrysler jeep dodge ram. Ali was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I hope you never have to take your truck to their service

I hope you never have to take your truck to their service department. They had my truck for 5 weeks over a condensate leak in the floorboard ! No one called to keep me updated . I also wasn't offered anything to drive and my case worker was as useless as xxxx on a boat hog ! I'm praying that I don't get desperate enough to use their services again !

I hope you never have to take your truck to their service

I hope you never have to take your truck to their service department. They had my truck for 5 weeks over a condensate leak in the floorboard ! No one called to keep me updated . I also wasn't offered anything to drive and my case worker was as useless as xxxx on a boat hog ! I'm praying that I don't get desperate enough to use their services again !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Absolute worst experience ever.

Purchase my 2020 Jeep wrangler Unlimited sport on June 3, 2023! They went above and beyond to get me in my jeep! I am greatly appreciative for that. I also purchased all the extras roadside hazard, maintenance extended warranty’s etc. Took my Jeep in on Wednesday August, 2nd 2023 to get it service for the first time since I got it. The very next morning I found a nail center of my tire. So I took it in to get the tire patched under my road hazard warranty. They were either taking the tire off the rim or putting it back on they shredded the bead on my tire, put the tire back on the rim, aired it up and it bubbled. Had the tire not bubbled they would’ve put it on my jeep. Knowing it was shredded. Not even caring about the safety of my family! So when the tire bubbled they then decided they were going to do a road hazard warranty claim. Told me it got approved. Told me the tire was in Augusta would be there that afternoon or in the morning. Come morning I got told it would be after lunch after lunch came I was told that afternoon let’s just say the tire still was not there. Then they got called Saturday, August 5, 2023 that it will be sometime next week. We was constantly getting the runaround. So we told them will be up there to get the old tire and rim and then that’s when we found out what actually happened to the tire. They destroyed the tire and scratched my rim up. Never once did they tell me what they did. Be honest with your customers. I was coming all the way from Waynesboro Ga to this dealership because I trusted them. Never again. Also educate your technicians on how to take a tire off and put it back on a bead lock rim. Also, don’t sell vehicles with dry rotted tires.

Absolute worst experience ever.

Purchase my 2020 Jeep wrangler Unlimited sport on June 3, 2023! They went above and beyond to get me in my jeep! I am greatly appreciative for that. I also purchased all the extras roadside hazard, maintenance extended warranty’s etc. Took my Jeep in on Wednesday August, 2nd 2023 to get it service for the first time since I got it. The very next morning I found a nail center of my tire. So I took it in to get the tire patched under my road hazard warranty. They were either taking the tire off the rim or putting it back on they shredded the bead on my tire, put the tire back on the rim, aired it up and it bubbled. Had the tire not bubbled they would’ve put it on my jeep. Knowing it was shredded. Not even caring about the safety of my family! So when the tire bubbled they then decided they were going to do a road hazard warranty claim. Told me it got approved. Told me the tire was in Augusta would be there that afternoon or in the morning. Come morning I got told it would be after lunch after lunch came I was told that afternoon let’s just say the tire still was not there. Then they got called Saturday, August 5, 2023 that it will be sometime next week. We was constantly getting the runaround. So we told them will be up there to get the old tire and rim and then that’s when we found out what actually happened to the tire. They destroyed the tire and scratched my rim up. Never once did they tell me what they did. Be honest with your customers. I was coming all the way from Waynesboro Ga to this dealership because I trusted them. Never again. Also educate your technicians on how to take a tire off and put it back on a bead lock rim. Also, don’t sell vehicles with dry rotted tires.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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