Thomson Chrysler Dodge Jeep Ram Fiat

Easy to work with. Accommodating and pricing was good. Would definitely buy another vehicle from this dealership.

I would give less if I could, the last time I was there for service they failed to tighten the lug nuts. Simple and basic! They added an extra oil change and tire rotation to my Jeep wave for not tightening the lug nuts. I try and go back for this service 2 times now and can't get in and get the job done. I can get there at 1:00 PM be ignored by 4 people finally find someone to talk to me and tell me they are not doing anymore oil changes for the day. They are suppose to be open till 6:00PM Worst dealership I have ever been to.

josh is a great salesman very nice to deal with home town dealer thanks you

josh is a great guy very nice deal happy with out the door price was good

Great service! Friendly helpful staff, answered all questions we had. Made repair experience very pleasant.

asked for an out the door price on a vehicle.. was given a schedule for an appt. and a credit application!..really?...needless to say i bought from another dealer was not dealing with the person whose email i responded to

Great sales person easy to work with and discussed my needs and questions and was very knowledgeable

I had a very good experience at Thomson Chrysler jeep dodge ram. Ali was very helpful

I hope you never have to take your truck to their service department. They had my truck for 5 weeks over a condensate leak in the floorboard ! No one called to keep me updated . I also wasn't offered anything to drive and my case worker was as useless as xxxx on a boat hog ! I'm praying that I don't get desperate enough to use their services again !

Purchase my 2020 Jeep wrangler Unlimited sport on June 3, 2023! They went above and beyond to get me in my jeep! I am greatly appreciative for that. I also purchased all the extras roadside hazard, maintenance extended warranty’s etc. Took my Jeep in on Wednesday August, 2nd 2023 to get it service for the first time since I got it. The very next morning I found a nail center of my tire. So I took it in to get the tire patched under my road hazard warranty. They were either taking the tire off the rim or putting it back on they shredded the bead on my tire, put the tire back on the rim, aired it up and it bubbled. Had the tire not bubbled they would’ve put it on my jeep. Knowing it was shredded. Not even caring about the safety of my family! So when the tire bubbled they then decided they were going to do a road hazard warranty claim. Told me it got approved. Told me the tire was in Augusta would be there that afternoon or in the morning. Come morning I got told it would be after lunch after lunch came I was told that afternoon let’s just say the tire still was not there. Then they got called Saturday, August 5, 2023 that it will be sometime next week. We was constantly getting the runaround. So we told them will be up there to get the old tire and rim and then that’s when we found out what actually happened to the tire. They destroyed the tire and scratched my rim up. Never once did they tell me what they did. Be honest with your customers. I was coming all the way from Waynesboro Ga to this dealership because I trusted them. Never again. Also educate your technicians on how to take a tire off and put it back on a bead lock rim. Also, don’t sell vehicles with dry rotted tires.