Findlay Toyota Flagstaff

Dustin Donahue is the man! first time purchasing a new vehicle. He was patient, proactive and above all understanding. I had been in and out of dealership... for about two weeks yet I was always treated with patience and respect never pushed to commit to any purchase. In fact the entire staff was outstanding. Thank you Findlay Toyota!! -Diego Estrada

Just want to say my wife and I recently had a very positive interaction with Findlay Toyota, more specifically with salesperson Dustin Donahue. We approached... Dustin about purchasing a new 4Runner - he was very helpful and informative regarding the features and options available on the vehicle purchased, made sure delivery was what/when promised AND gave us a very good deal on our trade. We highly recommend Dustin if you are looking for a vehicle!

Joe Callahan and Jotini were great! Joe helped us when we first came in and Jotini helped us when purchasing our new truck. Joe laid out the foundations... and let us know what to expect so there weren't any surprises. When we came back, Jotini helped answer all of our questions and explained every detail for us. Trey was helpful when negotiating as we were getting a great deal, but I wanted Findlay to know the. Ickes doesn't stop there. I've told everyone I know how great Findlay is and I recommend them to everyone. Thank you for a great experience!

terrible scam artists sell lemons. they are dishonest and do everything possible to rip you off. they lie about the vehicle the condition and even financing

1) Toyota has a problem with defective gas caps which leaks dust into the gas filler neck / gas tank. My 2015 Corolla had this problem (Findlay never resolved/repaired... it) and the 2018 Camry I traded it in on has the same issue. The O-ring which is supposed to seal against the filler neck is obviously defective and/or mis-sized or of the wrong material composition. Findlay's Service department maintains that they are incapable of solving this problem and have referred me to Toyota Customer Service. 2) My 2018 Camry also leaks dust past the door seal(s) ONLY on the rear doors and dust is deposited on the thresholds and seat and floormats. Obviously, seals of different thickness / design / material composition would resolve this problem. AGAIN, Findlay's Service department maintains that they are incapable of solving this problem and have referred me to Toyota Customer Service. I / we own 2 other Toyotas (we only own Toyotas, currently), and neither suffer from either of the aforementioned problems, so we know Toyota is capable of correcting the problems..... I do however have serious doubt as to whether Findlay Is.

Purchased a car from out of state, was pleased when I arrived all of the numbers in my deal stayed exactly the same (I’ve had experiences where it went... the other way) my new car was explained well, finance process was easy and fast. I would not hesitate to recommend working with this dealership to my friends and family.

So comfortable let me start off by saying I was not really fond with car dealer practices, until I recently purchased a vehicle from Findlay Toyota of... Flagstaff AZ. The sales team, Trey and Joe shed a whole new light of sales, support and service that I have never experienced before 100% positive results. So let me back it up a little bit I traveled from Las Vegas to Flagstaff approximately 250 miles after visiting every dealer in Las Vegas getting run a around, false promises, not able to secure a 4 Runner that I wanted. I don't think the dealers in Vegas really were serious or they felt they have the market by the product. Salesman wouldn't remember your name follow up with phone calls its pretty sad here in Las Vegas so I looked online for dealers in surrounding states, I found the model 4Runner I was looking for in Flagstaff with a couple of emails and a phone call everything worked out, a few days later I was on my way to Flagstaff met the sales team, about an hour and a half later I was driving out with the 4Runner that I wanted. No problems, no hassles, no pressure these guys are serious and righteous about everything too; even after the sale! A little about me, I'm probably not the easiest to satisfy. I'm loving my new 4Runner. My experience with Findlay Toyota Flagstaff team exceeded my car purchase expectations. I hope this review is helpful to you, and you give this these guys a try. I love my 4Runner and very happy with this dealership. Joe, Trey thank you!

Straight up front with lowest price. No games. No nonsense experience. Second vehicle our family has purchased from this dealer in past 18 months.... Our go to car dealer

Megan took care of me and she did a great job. I definitely recommend her! Very nice and friendly and all the staff are anticipatory! They will approach... you right away with a smile! Very clean place and they have snacks!

Came to dealership with BF to check out vehicles and inquire about prices. Eventually bought a vehicle, the buying process was a positive, but in hindsight,... should've went to another dealership. Customer service is not great, and this leads to frustration. Will not recommend this place and will not return.