Findlay Toyota Flagstaff

Regan was absolutely amazing but the horrible service overshadowed his great customer service. This dealership took everything in my bank account and it was unauthorized. I had a balance of 500$ and they took over 2k. The cashier even had the audacity to snub her nose at me and tell me my card declined when it was her error in the first place! I have called and called and I have been promised time and time again that I would get a call back. They never call me back! They promised to return the funds and didn’t so I had to cancel my vacation and borrow money just to survive. This has been the most frustrating, embarrassing, and unacceptable experience I have ever had with any dealership. On top of that they promised me floor mats and never came they on that promise either. Once you drive off that lot they give no f’s about you anymore. Save yourself the hassle and go somewhere else. They will take every dime you have authorized or not and treat you like a piece of crap!

Wyatt McLaws found me a great ride and worked with me long distance to make the purchase happen. Team Findlay is well worth a trip across state to do business with. Always friendly, efficient, trustworthy, with exceptional customer service. Thank you. I loved the first Highland you sold me, and loving this newer one so far.

I had been researching and praying for 10 months about purchasing a new vehicle . Upon entering Findlay Toyota Flagstaff I made prompt contact with salesman Mr. Oran Payne. Mr. Payne exchanged light, warm humor with me. And it seemed Mr. Payne was a genuinely, warm person. Although I’ve never met Mr. Payne before, Mr. Payne treated me like an old friend. Somehow the experience Of purchasing a new vehicle today, went as smoothly as I could expect! Even better than expected. There was a bit of a wait after Mr. Payne efficiently conducted his business with me. There was a wait to see the finance manager. That was way out of Mr. Payne’s control. I feel really quite happy and positive about my experience purchasing a vehicle through Mr. Oran Payne at Findlay Toyota Flagstaff. I would certainly recommend anyone in need of a new vehicle to seek out Mr. Payne at Findlay Toyota Flagstaff. Donna Gallo, finance manager, was also quite pleasant and seemed amazingly efficient! Whatever Findlay Toyota Flagstaff is doing to attract and retain competent employees, please keep up the good work! I will, without a doubt, share my positive experience with others. (End of review).

This facility and my sales contact Wyatt McLaws are amazing! Not only was my Prius purchase painless, it was a pleasure to work with everyone I met. I've never bought a vehicle from a more responsive and motivated person. It was unsurprising to find that other personnel at Findlay were also wonderful! Highly recommended!!

Just a mild mess up on Toyota’s part having me come back to resign documents . Derek was patient and very accommodating. He quickly responded to all questions and communicated very well. He was my best experience with purchasing a car.

First time buying a car and couldn't find a better deal or better service!! Julian sanders really helped me find what I was looking for and was so helpful.

Best car buying experience I've ever had. The facility is fantastic, the people are experienced, friendly, helpful and not pushy. While auto dealers are in the business of selling product, I've always hated being pushed into a deal. But, Toyotas really sell themselves.

I purchased a new Toyota from Findlay Toyota in Flagstaff recently. It was an easy overall transaction. I worked with Sales Professional Elora Kennedy who was pleasant and easy to work with. I would be pleased to contact her in the future if I should need another vehicle. Thank you.

My husband and I had an excellent experience with Elora Kennedy when buying our 2021 Toyota Highlander. She was professional, knowledgeable, and helpful. Made our buying experience smooth and seamless. Highly recommend Elora!

Five Star Service! I asked Findlay Toyota Flagstaff to repair the sun roof on my '98 Landcruiser. I wanted them to assist me within my budget. Service representative Tyler Hughes was COMPLETELY helpful in getting the job done . . . and to my surprise . . . within my budget. He and Findlay exceeded my expectations. I am grateful for their commitment to understanding the needs of the customer. Thank you Tyler and the whole team at Findlay Toyota Flagstaff!