Reviews
Best price on a new Sienna Platinum literally in the
Best price on a new Sienna Platinum literally in the entire country! Most dealers were selling at MSRP and many were adding a markup due to their popularity and scarcity. They had one priced basically at the MSRP of the next lowest trim (Limited). After talking to the sales person (Raislin) and being assured there was no back story I drove 100 miles to purchase the car still somewhat leery and ready to walk away if this was a "bait and switch". It wasn't and there was no attempt to upsell me other than the usual extended warranty and protection packages. Once I declined there was no pressure. I usually zip my pockets and check to be sure I still have my watch after visiting the "finance person". You don't have to worry here, Kisha was did her job but I felt no pressure to buy. The car was as advertised, no surprises, prepped perfectly and a joy to drive. All dealers should take a lesson from McDaniel.
Best price on a new Sienna Platinum literally in the
Best price on a new Sienna Platinum literally in the entire country! Most dealers were selling at MSRP and many were adding a markup due to their popularity and scarcity. They had one priced basically at the MSRP of the next lowest trim (Limited). After talking to the sales person (Raislin) and being assured there was no back story I drove 100 miles to purchase the car still somewhat leery and ready to walk away if this was a "bait and switch". It wasn't and there was no attempt to upsell me other than the usual extended warranty and protection packages. Once I declined there was no pressure. I usually zip my pockets and check to be sure I still have my watch after visiting the "finance person". You don't have to worry here, Kisha was did her job but I felt no pressure to buy. The car was as advertised, no surprises, prepped perfectly and a joy to drive. All dealers should take a lesson from McDaniel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best price on a Tundra in 3 states.
Best price on a Tundra in 3 states. Great customer service and financing through Toyota financial went smoothly.
Best price on a Tundra in 3 states.
Best price on a Tundra in 3 states. Great customer service and financing through Toyota financial went smoothly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife had been looking for a 2023 Rav4 Limited with the
My wife had been looking for a 2023 Rav4 Limited with the Gray Metallic exterior. I was finally able to find one on the internet that was listed by McDaniel Toyota. I sent an E-Mail on a Monday night inquiring as to it's availability and was pleased to get a response from Internet Manager Kelsie Phillips early the next morning. She put me in touch with salesperson Sydnie Salisbury who worked with me over the next two days to to hash out a deal for the 2023 Rav4 Limited and my trade-in of a 2019 Rav4 Adventure. She also set me up with favorable financing thru Toyota Finance. We picked the new car up on Thursday and we were treated in a professional and courteous manner by all of the McDaniel Toyota employees including Larry Rigsby who handled all of the laborious paperwork in a timely and efficient manner. All in all, we were very pleased with our experience with McDaniel Toyota from start to finish.
My wife had been looking for a 2023 Rav4 Limited with the
My wife had been looking for a 2023 Rav4 Limited with the Gray Metallic exterior. I was finally able to find one on the internet that was listed by McDaniel Toyota. I sent an E-Mail on a Monday night inquiring as to it's availability and was pleased to get a response from Internet Manager Kelsie Phillips early the next morning. She put me in touch with salesperson Sydnie Salisbury who worked with me over the next two days to to hash out a deal for the 2023 Rav4 Limited and my trade-in of a 2019 Rav4 Adventure. She also set me up with favorable financing thru Toyota Finance. We picked the new car up on Thursday and we were treated in a professional and courteous manner by all of the McDaniel Toyota employees including Larry Rigsby who handled all of the laborious paperwork in a timely and efficient manner. All in all, we were very pleased with our experience with McDaniel Toyota from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Someone damaged my 4runner in January.
Someone damaged my 4runner in January. I got an estimate the next day at McDaniel's and was told they couldn't fix it until beginning of May. The last week of May came, and I had heard nothing. I contacted them on 5/24 and was told they would have their secretary contact me. It's 8/20 and no one has ever reached out to me. I also had a bad experience when I purchased my 4Runner. I would NOT recommend McDaniel's to anyone, and I will never go back there. I have to start over to get my car fixed somewhere else.
Someone damaged my 4runner in January.
Someone damaged my 4runner in January. I got an estimate the next day at McDaniel's and was told they couldn't fix it until beginning of May. The last week of May came, and I had heard nothing. I contacted them on 5/24 and was told they would have their secretary contact me. It's 8/20 and no one has ever reached out to me. I also had a bad experience when I purchased my 4Runner. I would NOT recommend McDaniel's to anyone, and I will never go back there. I have to start over to get my car fixed somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I contacted McDaniel Toyota via phone on a Saturday
I contacted McDaniel Toyota via phone on a Saturday morning @ 9:30 inquiring about a 2016 Cadillac SRX they have advertised on "Auto trader" & left a message for a sales person to please contact me. Within 30 minutes I received a call back from "Sean" who took all my questions. Less than 15 minutes he was back on the phone with me and we worked out a deal in less than an hour from when I first called even though I am 180 miles from their dealership. By the end of the day he arranged to have the car delivered to us just a couple of days later and as always buying something only by photos you are worried if the product will live up to your expectations. The guys that delivered the car were right on time when they said they would arrive, took time to show us the features of the vehicle and the car not only met our expectations but exceeded them which is very rare. The Car was even nicer than what we expected it to be and it is so refreshing to be so pleasantly surprised, Sean was great to work with and even called a few days later to see if everything was ok with the car. We would not hesitate the next time we need a new vehicle to do business with McDaniel Toyota again. Thanks for a great car & car buying experience. Stephen & Charmin Watson
I contacted McDaniel Toyota via phone on a Saturday
I contacted McDaniel Toyota via phone on a Saturday morning @ 9:30 inquiring about a 2016 Cadillac SRX they have advertised on "Auto trader" & left a message for a sales person to please contact me. Within 30 minutes I received a call back from "Sean" who took all my questions. Less than 15 minutes he was back on the phone with me and we worked out a deal in less than an hour from when I first called even though I am 180 miles from their dealership. By the end of the day he arranged to have the car delivered to us just a couple of days later and as always buying something only by photos you are worried if the product will live up to your expectations. The guys that delivered the car were right on time when they said they would arrive, took time to show us the features of the vehicle and the car not only met our expectations but exceeded them which is very rare. The Car was even nicer than what we expected it to be and it is so refreshing to be so pleasantly surprised, Sean was great to work with and even called a few days later to see if everything was ok with the car. We would not hesitate the next time we need a new vehicle to do business with McDaniel Toyota again. Thanks for a great car & car buying experience. Stephen & Charmin Watson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am pleased to report that salesman Gabe Payne offered
I am pleased to report that salesman Gabe Payne offered me great service on the sale of a 2023 Toyota Tacoma. Thanks Gabe!
I am pleased to report that salesman Gabe Payne offered
I am pleased to report that salesman Gabe Payne offered me great service on the sale of a 2023 Toyota Tacoma. Thanks Gabe!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
With two emails I did not get a response.
With two emails I did not get a response. Not upset but surprised that no one replied.
With two emails I did not get a response.
With two emails I did not get a response. Not upset but surprised that no one replied.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I searched a 500 mile radius from Indianapolis for the
I searched a 500 mile radius from Indianapolis for the best value in a late model F150. I found it at McDaniel Toyota. As I was over 200 miles away, I relied on the observations and descriptions of my Sales Person, Joe Peters, to characterize the truck. He was so detailed and thorough I decided to reserve the truck sight unseen. Upon seeing the truck. Joe was spot on. I immediately purchased it for the full asking price, which I thought was a bargain, and headed home with my truck in about an hour. I am delighted with my purchase and my experience with McDaniel Toyota. KAS
I searched a 500 mile radius from Indianapolis for the
I searched a 500 mile radius from Indianapolis for the best value in a late model F150. I found it at McDaniel Toyota. As I was over 200 miles away, I relied on the observations and descriptions of my Sales Person, Joe Peters, to characterize the truck. He was so detailed and thorough I decided to reserve the truck sight unseen. Upon seeing the truck. Joe was spot on. I immediately purchased it for the full asking price, which I thought was a bargain, and headed home with my truck in about an hour. I am delighted with my purchase and my experience with McDaniel Toyota. KAS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used Truck Purchase
I searched a 500 mile radius from Indianapolis for the best value in a late model F150. I found it at McDaniel Toyota. As I was over 200 miles away, I relied on the observations and descriptions of my Sales Person, Joe Peters, to characterize the truck. He was so detailed and thorough I decided to reserve the truck sight unseen. Upon seeing the truck. Joe was spot on. I immediately purchased it for the full asking price, which I thought was a bargain, and headed home with my truck in about an hour. I am delighted with my purchase and my experience with McDaniel Toyota. KAS
Used Truck Purchase
I searched a 500 mile radius from Indianapolis for the best value in a late model F150. I found it at McDaniel Toyota. As I was over 200 miles away, I relied on the observations and descriptions of my Sales Person, Joe Peters, to characterize the truck. He was so detailed and thorough I decided to reserve the truck sight unseen. Upon seeing the truck. Joe was spot on. I immediately purchased it for the full asking price, which I thought was a bargain, and headed home with my truck in about an hour. I am delighted with my purchase and my experience with McDaniel Toyota. KAS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
You won't be sorry!!!
We purchased a car from Joe Peters and couldn't be happier with the experience. He did not pressure us and was extremely kind. We even laughed a lot during a time when you are making a big decision! We will check with Joe when it is time for another car. Thanks so much Joe!
You won't be sorry!!!
We purchased a car from Joe Peters and couldn't be happier with the experience. He did not pressure us and was extremely kind. We even laughed a lot during a time when you are making a big decision! We will check with Joe when it is time for another car. Thanks so much Joe!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase