Reviews
Write a reviewSomeone damaged my 4runner in January.
Someone damaged my 4runner in January. I got an estimate the next day at McDaniel's and was told they couldn't fix it until beginning of May. The last week of May came, and I had heard nothing. I contacted them on 5/24 and was told they would have their secretary contact me. It's 8/20 and no one has ever reached out to me. I also had a bad experience when I purchased my 4Runner. I would NOT recommend McDaniel's to anyone, and I will never go back there. I have to start over to get my car fixed somewhere else.
Someone damaged my 4runner in January.
Someone damaged my 4runner in January. I got an estimate the next day at McDaniel's and was told they couldn't fix it until beginning of May. The last week of May came, and I had heard nothing. I contacted them on 5/24 and was told they would have their secretary contact me. It's 8/20 and no one has ever reached out to me. I also had a bad experience when I purchased my 4Runner. I would NOT recommend McDaniel's to anyone, and I will never go back there. I have to start over to get my car fixed somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I contacted McDaniel Toyota via phone on a Saturday
I contacted McDaniel Toyota via phone on a Saturday morning @ 9:30 inquiring about a 2016 Cadillac SRX they have advertised on "Auto trader" & left a message for a sales person to please contact me. Within 30 minutes I received a call back from "Sean" who took all my questions. Less than 15 minutes he was back on the phone with me and we worked out a deal in less than an hour from when I first called even though I am 180 miles from their dealership. By the end of the day he arranged to have the car delivered to us just a couple of days later and as always buying something only by photos you are worried if the product will live up to your expectations. The guys that delivered the car were right on time when they said they would arrive, took time to show us the features of the vehicle and the car not only met our expectations but exceeded them which is very rare. The Car was even nicer than what we expected it to be and it is so refreshing to be so pleasantly surprised, Sean was great to work with and even called a few days later to see if everything was ok with the car. We would not hesitate the next time we need a new vehicle to do business with McDaniel Toyota again. Thanks for a great car & car buying experience. Stephen & Charmin Watson
I contacted McDaniel Toyota via phone on a Saturday
I contacted McDaniel Toyota via phone on a Saturday morning @ 9:30 inquiring about a 2016 Cadillac SRX they have advertised on "Auto trader" & left a message for a sales person to please contact me. Within 30 minutes I received a call back from "Sean" who took all my questions. Less than 15 minutes he was back on the phone with me and we worked out a deal in less than an hour from when I first called even though I am 180 miles from their dealership. By the end of the day he arranged to have the car delivered to us just a couple of days later and as always buying something only by photos you are worried if the product will live up to your expectations. The guys that delivered the car were right on time when they said they would arrive, took time to show us the features of the vehicle and the car not only met our expectations but exceeded them which is very rare. The Car was even nicer than what we expected it to be and it is so refreshing to be so pleasantly surprised, Sean was great to work with and even called a few days later to see if everything was ok with the car. We would not hesitate the next time we need a new vehicle to do business with McDaniel Toyota again. Thanks for a great car & car buying experience. Stephen & Charmin Watson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am pleased to report that salesman Gabe Payne offered
I am pleased to report that salesman Gabe Payne offered me great service on the sale of a 2023 Toyota Tacoma. Thanks Gabe!
I am pleased to report that salesman Gabe Payne offered
I am pleased to report that salesman Gabe Payne offered me great service on the sale of a 2023 Toyota Tacoma. Thanks Gabe!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
With two emails I did not get a response.
With two emails I did not get a response. Not upset but surprised that no one replied.
With two emails I did not get a response.
With two emails I did not get a response. Not upset but surprised that no one replied.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I searched a 500 mile radius from Indianapolis for the
I searched a 500 mile radius from Indianapolis for the best value in a late model F150. I found it at McDaniel Toyota. As I was over 200 miles away, I relied on the observations and descriptions of my Sales Person, Joe Peters, to characterize the truck. He was so detailed and thorough I decided to reserve the truck sight unseen. Upon seeing the truck. Joe was spot on. I immediately purchased it for the full asking price, which I thought was a bargain, and headed home with my truck in about an hour. I am delighted with my purchase and my experience with McDaniel Toyota. KAS
I searched a 500 mile radius from Indianapolis for the
I searched a 500 mile radius from Indianapolis for the best value in a late model F150. I found it at McDaniel Toyota. As I was over 200 miles away, I relied on the observations and descriptions of my Sales Person, Joe Peters, to characterize the truck. He was so detailed and thorough I decided to reserve the truck sight unseen. Upon seeing the truck. Joe was spot on. I immediately purchased it for the full asking price, which I thought was a bargain, and headed home with my truck in about an hour. I am delighted with my purchase and my experience with McDaniel Toyota. KAS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used Truck Purchase
I searched a 500 mile radius from Indianapolis for the best value in a late model F150. I found it at McDaniel Toyota. As I was over 200 miles away, I relied on the observations and descriptions of my Sales Person, Joe Peters, to characterize the truck. He was so detailed and thorough I decided to reserve the truck sight unseen. Upon seeing the truck. Joe was spot on. I immediately purchased it for the full asking price, which I thought was a bargain, and headed home with my truck in about an hour. I am delighted with my purchase and my experience with McDaniel Toyota. KAS
Used Truck Purchase
I searched a 500 mile radius from Indianapolis for the best value in a late model F150. I found it at McDaniel Toyota. As I was over 200 miles away, I relied on the observations and descriptions of my Sales Person, Joe Peters, to characterize the truck. He was so detailed and thorough I decided to reserve the truck sight unseen. Upon seeing the truck. Joe was spot on. I immediately purchased it for the full asking price, which I thought was a bargain, and headed home with my truck in about an hour. I am delighted with my purchase and my experience with McDaniel Toyota. KAS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
You won't be sorry!!!
We purchased a car from Joe Peters and couldn't be happier with the experience. He did not pressure us and was extremely kind. We even laughed a lot during a time when you are making a big decision! We will check with Joe when it is time for another car. Thanks so much Joe!
You won't be sorry!!!
We purchased a car from Joe Peters and couldn't be happier with the experience. He did not pressure us and was extremely kind. We even laughed a lot during a time when you are making a big decision! We will check with Joe when it is time for another car. Thanks so much Joe!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall great experience.
Overall great experience. Very disappointed with Manager John Halko but Salesperson Joe Peters and Finance Manager Matt Moloney were terrific. In fact I'd rate Joe as one of the best I've ever dealt with.
Overall great experience.
Overall great experience. Very disappointed with Manager John Halko but Salesperson Joe Peters and Finance Manager Matt Moloney were terrific. In fact I'd rate Joe as one of the best I've ever dealt with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
STAY AWAY!
If I could give zero stars I would. I was told they would not sell me a brand new car at MSRP because I would not trade in my car. They told me "we are not making enough money off you" and that is word for word from the salesmans mouth. It just shows they could care less about the customer and only care about how much money they can make from you. I will never again think about buying a car from McDaniel Toyota and I will make sure others know to stay away as well. This "car shortage" will not last forever and people will rememeber the greedy and shady dealers.
STAY AWAY!
If I could give zero stars I would. I was told they would not sell me a brand new car at MSRP because I would not trade in my car. They told me "we are not making enough money off you" and that is word for word from the salesmans mouth. It just shows they could care less about the customer and only care about how much money they can make from you. I will never again think about buying a car from McDaniel Toyota and I will make sure others know to stay away as well. This "car shortage" will not last forever and people will rememeber the greedy and shady dealers.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
If I could give zero stars I would.
If I could give zero stars I would. I was told they would not sell me a brand new car at MSRP because I would not trade in my car. They told me "we are not making enough money off you" and that is word for word from the salesmans mouth. It just shows they could care less about the customer and only care about how much money they can make from you. I will never again think about buying a car from McDaniel Toyota and I will make sure others know to stay away as well. This "car shortage" will not last forever and people will rememeber the greedy and shady dealers.
If I could give zero stars I would.
If I could give zero stars I would. I was told they would not sell me a brand new car at MSRP because I would not trade in my car. They told me "we are not making enough money off you" and that is word for word from the salesmans mouth. It just shows they could care less about the customer and only care about how much money they can make from you. I will never again think about buying a car from McDaniel Toyota and I will make sure others know to stay away as well. This "car shortage" will not last forever and people will rememeber the greedy and shady dealers.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car