Reviews
I really appreciated the video sent from the technician! My only constructive feedback is that I asked for my car to be ready by 3 and it wasn't ready until 3:45.
I really appreciated the video sent from the technician! My only constructive feedback is that I asked for my car to be ready by 3 and it wasn't ready until 3:45.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Aaron was quick to get all ready for us, explain everything we need to know. Followed up with an email explaining all safety features even though he went through them at the dealership. The entire experience with Aaron makes purchasing from Perry Motors easy and friendly. Thank you
Aaron was quick to get all ready for us, explain everything we need to know. Followed up with an email explaining all safety features even though he went through them at the dealership. The entire experience with Aaron makes purchasing from Perry Motors easy and friendly. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Drove from Mammoth, dropped car at 10, was told max 2 hours. At noon I was told it was just being brought in and it was going to be another hour and half. Had to leave.
Drove from Mammoth, dropped car at 10, was told max 2 hours. At noon I was told it was just being brought in and it was going to be another hour and half. Had to leave.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We just thought two hours for an oil change was a little long. Appreciated the video. Everyone at the dealership is great to work with.
We just thought two hours for an oil change was a little long. Appreciated the video. Everyone at the dealership is great to work with.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Always the best rating!!! Can't say enough good things!!! The service is one if the reasons we buy our cars at Perry Motors
Always the best rating!!! Can't say enough good things!!! The service is one if the reasons we buy our cars at Perry Motors
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They need to firm up their work process for when starting service. In my case I had a 9:30 appointment and when I checked in was told there were 3 cars ahead of me and service won’t start until after lunch. The matter was settled to my satisfaction, but if they had contacted me earlier and asked if I could bring the car in the afternoon this problem would not have arisen. A customer has an expectation service will start within a reasonable time. The work process needs to change to meet this expectation.
They need to firm up their work process for when starting service. In my case I had a 9:30 appointment and when I checked in was told there were 3 cars ahead of me and service won’t start until after lunch. The matter was settled to my satisfaction, but if they had contacted me earlier and asked if I could bring the car in the afternoon this problem would not have arisen. A customer has an expectation service will start within a reasonable time. The work process needs to change to meet this expectation.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great Great service, great staff. Excellent work, professional mechanics, friendly office personnel, I was informed of estimate, and as the work progressed.
Great Great service, great staff. Excellent work, professional mechanics, friendly office personnel, I was informed of estimate, and as the work progressed.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The complete service/ tech experience was professional Friendly personable and Brett was Great! Keep up the Good work Perry. You'll lead by example!
The complete service/ tech experience was professional Friendly personable and Brett was Great! Keep up the Good work Perry. You'll lead by example!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were very helpful and repaired my vehicle in a timely manner They were very helpful and repaired my vehicle in a timely manner
They were very helpful and repaired my vehicle in a timely manner They were very helpful and repaired my vehicle in a timely manner
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Broken phone charging plate keeps getting ignored and is never documented. No info forthcoming about fixing it.
Broken phone charging plate keeps getting ignored and is never documented. No info forthcoming about fixing it.
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- Buying process
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- Quality of repair
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair