Reviews
Friendly, fast, informative Friendly, fast installment of my parts, informative with the product that need to be installed and gave more information on parts needed
Friendly, fast, informative Friendly, fast installment of my parts, informative with the product that need to be installed and gave more information on parts needed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The repair was completed and our aircon now works well. Perhaps the initial job assessment on August 18 could have been more thorough to avoid the 9 day wait on additional parts.
The repair was completed and our aircon now works well. Perhaps the initial job assessment on August 18 could have been more thorough to avoid the 9 day wait on additional parts.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great customer service and always very helpful Any questions or concerns I had, he was ready to answer and help
Great customer service and always very helpful Any questions or concerns I had, he was ready to answer and help
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and efficient. Needed car maintenance and guided me through everything and was not stressful at all
Easy and efficient. Needed car maintenance and guided me through everything and was not stressful at all
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always quick friendly service.Eric and the rest of the service team are great to work with. I really like the video reports and text updates.
Always quick friendly service.Eric and the rest of the service team are great to work with. I really like the video reports and text updates.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good. No complaints. Still good service. Still satisfied. Will let you know if ai have any complaints v
Good. No complaints. Still good service. Still satisfied. Will let you know if ai have any complaints v
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good especially if Brett is working Great worker. One reason I take the cars to Perry's.
Good especially if Brett is working Great worker. One reason I take the cars to Perry's.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brought car on at 9;00am for oil change and was due for checkup--wasn't ready until 5:15--didn't need it before then but seemed like a long time . Still trying to get the Needs Service warning off.
Brought car on at 9;00am for oil change and was due for checkup--wasn't ready until 5:15--didn't need it before then but seemed like a long time . Still trying to get the Needs Service warning off.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Very professional and fast service I appreciate the prompt service, the follow up calls and txts about car and the over all professionals that are always willing to take that extra step to help Thank you Toyota Team! You guys are #1
Very professional and fast service I appreciate the prompt service, the follow up calls and txts about car and the over all professionals that are always willing to take that extra step to help Thank you Toyota Team! You guys are #1
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I needed a recall issue addressed. I went in to schedule the service explaining the issue and provided the letter that I received stating the issue. I waited three weeks for my appointment. I dropped off my car, I received a text message telling me that they needed to order parts. Being a mechanic myself, I felt extremely frustrated to have to go through the trouble of being without my only vehicle again because a service manager didn't have the thought to preorder parts for a known issue. Every third car in town is a Toyota RAV4 of the generation of the recall so I don't understand the lack of insight.
I needed a recall issue addressed. I went in to schedule the service explaining the issue and provided the letter that I received stating the issue. I waited three weeks for my appointment. I dropped off my car, I received a text message telling me that they needed to order parts. Being a mechanic myself, I felt extremely frustrated to have to go through the trouble of being without my only vehicle again because a service manager didn't have the thought to preorder parts for a known issue. Every third car in town is a Toyota RAV4 of the generation of the recall so I don't understand the lack of insight.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair