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Toyota of Tri-Cities

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I think the true test of a business is not when

I think the true test of a business is not when everything is perfect, but how a business takes care of their promises and makes things right. I have been completely impressed by Toyota of Tri-cities and their commitment to their customers. Not only was I given everything I was promised, but I was treated respectfully the entire time, and to top it all off they left my car clean and full of gas (and that's not how I had left it)! Thank you Toyota of Tri-cities, you've just gained a customer for life.

I think the true test of a business is not when

I think the true test of a business is not when everything is perfect, but how a business takes care of their promises and makes things right. I have been completely impressed by Toyota of Tri-cities and their commitment to their customers. Not only was I given everything I was promised, but I was treated respectfully the entire time, and to top it all off they left my car clean and full of gas (and that's not how I had left it)! Thank you Toyota of Tri-cities, you've just gained a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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polite sales person

My calls were returned promptly and my time respected. Will call again.

polite sales person

My calls were returned promptly and my time respected. Will call again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Impressive Customer Service!

Diego is the dealer that assisted me in getting my very first "new" used vehicle. It was a wonderful experience. If and when I decide to purchase another vehicle, I will definitely go back there first. Toyota of Tri-Cities changed my opinion of car dealers and dealerships. I will be letting my friends and family know of my very positive experience there! Thank you!

Impressive Customer Service!

Diego is the dealer that assisted me in getting my very first "new" used vehicle. It was a wonderful experience. If and when I decide to purchase another vehicle, I will definitely go back there first. Toyota of Tri-Cities changed my opinion of car dealers and dealerships. I will be letting my friends and family know of my very positive experience there! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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