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Wilson Toyota of Ames

(3,915 reviews)
Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

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Reviews

(3,915 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wilson Toyota of Ames from DealerRater.

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Brad Baker has been a joy to do business with during

Brad Baker has been a joy to do business with during these past 8 years, He not only made buying decisions pleasant he has helped us with auto tech questions and even service advice. Thanks!

Brad Baker has been a joy to do business with during

Brad Baker has been a joy to do business with during these past 8 years, He not only made buying decisions pleasant he has helped us with auto tech questions and even service advice. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My experience at Wilson Toyota was good.

My experience at Wilson Toyota was good. My salesman Alec did a great job at finding me a truck that was in my price range.

My experience at Wilson Toyota was good.

My experience at Wilson Toyota was good. My salesman Alec did a great job at finding me a truck that was in my price range.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Wilson Toyota is a very good place to go to look for a

Wilson Toyota is a very good place to go to look for a new vehicle or used. They really came through with what they were saying when I first walked in I really mean what they say and they do what they say. They have a customer for life, even if there was a hiccup, they found a to make it work. They have a customer for life.

Wilson Toyota is a very good place to go to look for a

Wilson Toyota is a very good place to go to look for a new vehicle or used. They really came through with what they were saying when I first walked in I really mean what they say and they do what they say. They have a customer for life, even if there was a hiccup, they found a to make it work. They have a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I recently purchased a car from Wilson Toyota.

I recently purchased a car from Wilson Toyota. I received all the information that I needed, was treated in a professional and courteous manner, and feel I got a good deal.

I recently purchased a car from Wilson Toyota.

I recently purchased a car from Wilson Toyota. I received all the information that I needed, was treated in a professional and courteous manner, and feel I got a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly and courteous , for starters !

Friendly and courteous , for starters ! Also , fair prices and professional service ! No pressure to buy , just presenting the facts and answering any and all questions !

Friendly and courteous , for starters !

Friendly and courteous , for starters ! Also , fair prices and professional service ! No pressure to buy , just presenting the facts and answering any and all questions !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Honesty and integrity are the hallmark of Wilson Toyota.

Honesty and integrity are the hallmark of Wilson Toyota. I have been able to trust the service department to tell me what need to be fixed and what doesn't. My experience with the body shop has been incredible also.

Honesty and integrity are the hallmark of Wilson Toyota.

Honesty and integrity are the hallmark of Wilson Toyota. I have been able to trust the service department to tell me what need to be fixed and what doesn't. My experience with the body shop has been incredible also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I had a great experience purchasing a car here.

I had a great experience purchasing a car here. I had a bit of a complicated situation with a 6 month old car I needed to trade in because it was wildly unreliable. Everyone here made the whole process so easy even with the complicated situation. They didn’t buy a great job taking care of it and quickly!

I had a great experience purchasing a car here.

I had a great experience purchasing a car here. I had a bit of a complicated situation with a 6 month old car I needed to trade in because it was wildly unreliable. Everyone here made the whole process so easy even with the complicated situation. They didn’t buy a great job taking care of it and quickly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Friendly, helpful staff.

Friendly, helpful staff. Non pushy salesman. Thorough from beginning to end. Didn't try to talk us into something we didn't want.

Friendly, helpful staff.

Friendly, helpful staff. Non pushy salesman. Thorough from beginning to end. Didn't try to talk us into something we didn't want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They seen me gave me about 15mins to look around and

They seen me gave me about 15mins to look around and offered help which that’s what I love about it the help was great in which helped me make my decision

They seen me gave me about 15mins to look around and

They seen me gave me about 15mins to look around and offered help which that’s what I love about it the help was great in which helped me make my decision

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Overinflated pricing on used vehicles - particularly

Overinflated pricing on used vehicles - particularly Toyota trucks. Why should you pay near new prices for a 6 year old truck with 60,000 miles? That’s absurd. Toyotas may last longer mechanically but when their frames are known to rot and you’re selling a truck with 6 years of salt exposure in Iowa, you need to factor the corrosion factor into the price. I’ll buy a new vehicle rather than taking your $8,000 off new price for a 6 year old truck. Not getting my business!

Overinflated pricing on used vehicles - particularly

Overinflated pricing on used vehicles - particularly Toyota trucks. Why should you pay near new prices for a 6 year old truck with 60,000 miles? That’s absurd. Toyotas may last longer mechanically but when their frames are known to rot and you’re selling a truck with 6 years of salt exposure in Iowa, you need to factor the corrosion factor into the price. I’ll buy a new vehicle rather than taking your $8,000 off new price for a 6 year old truck. Not getting my business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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