Wilson Toyota of Ames

From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get... us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money.

Brad is very helpful! Such a nice guy! He will do ANYTHING he can to get you what you are looking for! He is willing to go above and beyond(which is an... understatement) for his customers and takes very good care of them! HIGHLY recommend him to anyone looking for a new vehicle! He is not just about making a sale like some, but he is truly passionate about every aspect of your experience! He did everything he could to get my boyfriend and I into EXACTLY what we were looking for in our price range! He originally told us we could pick up the car Thursday or Friday but when he found out my birthday was Tuesday, he made sure he had our vehicle ready to go for us on Tuesday so we could pick it up for my birthday! That was awesome! He even put a big red bow on the hood of the vehicle and rolled out the red carpet for us! Overall was a GREAT experience and HIGHLY recommend him to anyone in the market for a new vehicle!

My experience with Wilson was all around amazing. I set up an appointment via text as that was convenient for me. Not once did they bagger me with unpreffered... methods of communication. After I arrived and got distracted by the pretty cars I was greeted on the lot by Dan who I had my appointment with. He described the amazing features of the new corolla and put me at ease on pricing and leasing details. I have to leave for an appointment and he was understanding and made sure to be available when I came back in. Upon arrival back I was warmly greeted by a receptionist (sorry to not have caught her name) and she directed me his way. He got me a water and we talked details and made an amazing deal for my husband and I. The business office blew my mind fighting to get me the best lease price possible despite my challenged credit. So what do I think. I think if you do not choose Wilson you are truly missing out!

These guys definitely deserve every star they get! My salesman spent 3 hours with me answering every question I had about the car I ended up buying. He... researched maintenance records, ran additional diagnostics, all things that were above and beyond. The process from beginning to end went smoothly. I will definitely buy there again!

When a customer is reluctantly replacing a much-loved 24-year old car, at once leapfrogging nearly a quarter century of automotive technological changes,... the salesperson had better have a lot of patience. And be able to do a lot of explaining. Thank you, Jacob Harmelink.

Jacob helped us find the right car for us! We had a great time meeting him and learning about how toyota???s Cars are built to reduce environmental impact... and ensure our safety. Shouldn???t that be top priority for every vehicle?

Brad Baker did an outstanding job helping us pick out a new vehicle. He answered all our questions, gave us a nice test ride and demoed almost all of the... new electronic features. He showed us how all of the new safety features worked and we really liked that. The test ride confirmed his quote about the Highlander being very quiet and canceling out most road noise.. It was a real pleasure to deal with a salesperson who wanted to find us the best vehicle. Tron Smith gave us a very fair trade-in value and was great to work with. Amy helped us with all the paperwork and she was very fast and efficient. Everything was handled in a very short amount of time.

Went to the dealership with a pre-approved Leasing from Toyota Financial, and eventually pre-approved financing. Sounds like a perfect customer to me..??... All they were pushing to do is for me to fill out their Credit App? Why would I do that and put another inquiry on my Credit Report when I'm already pre-approved? Then they were only giving the sticker price for the car, said Toyota was not giving any on that model, but every other dealer I went too was giving on price for the same model. Then, through my research, I discovered a $4500 rebate from the Government on the car, asked for details. Acted like they new nothing and said to consult my tax professional. I ended up going to another vehicle manufacturer and getting a car. When I told Wilson of this, then they came through with details on the rebate and I would have gotten $4500 dollars back. That would have made my decision to go with their vehicle, but they were too late. I don't understand if you have a customer come in the door pre-approved for the purchase, why you would not do everything you could for them, it's a guaranteed sale. Sales professional was friendly and low pressure, but getting details, answering questions and follow-up were lacking. If a customer is entitled to a $4500 rebate on a car, that should be great knowledge to share with the customer.

Brad was a very helpful and friendly salesman that did a great job with both making the process of getting my new car as efficient as possible, and making... sure I was both informed and happy with my new vehicle. I would highly recommend working with Brad if you can.

We were looking for a Toyota Prius Eco. Wilson Toyota didn’t have the Eco version in stock, but after we test-drove the regular version and liked... it, they assured us they could get the Eco. Sure enough, just a couple days later they had the Eco in our preferred color & interior. The buying process went very smoothly and they gave us our desired trade-in value on our old car. No complaints!