John L. Smith, Inc.

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4.9
(641 reviews)
Visit John L. Smith, Inc.
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 8:00am–6:00pm
Tuesday 7:30am–5:00pm 8:00am–6:00pm
Wednesday 7:30am–5:00pm 8:00am–6:00pm
Thursday 7:30am–5:00pm 8:00am–6:00pm
Friday 7:30am–5:00pm 8:00am–6:00pm
Saturday Closed 10:00am–2:00pm
Sunday Closed Closed
(610) 400-1065 (610) 400-1065

Inventory

See all 41 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2004.
Welcome to John L Smith Used Cars -

Thank you AGAIN for voting John L Smith Used Cars the #1 pre-owned car dealer in Chester County.

We are the largest used car and truck dealer in West Chester Pa our sales staff would be pleased to show you our inventory of vehicles priced from $6000 to $20000. Every vehicle is state-inspected and guaranteed.

At John L. Smith Inc. we take great pride in the vehicles we sell and the quality of customer service given before and after purchasing your automobile.
"WEST CHESTER'S LARGEST PREOWNED DEALER FOR 30 YRS RUNNING!"

Service center

Phone number (610) 400-1065

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 5 employees View less employees

Reviews

4.9
(641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John L. Smith, Inc. from DealerRater.

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5.0

Friendly, Personable, & Helpful

My husband and I recently bought a Ford Escape from here. The owner, John, is very friendly, personable, and helpful. The buying process was quick and smooth, and I appreciated that he wasn’t pushy. We were also impressed that they offer a 3-month warranty to fix anything through their service department at a $50 deductible, so I took the car back today to get a couple things checked. Everyone was super kind and helpful, especially when it came to making the transfer from my car to the rental car smooth since I had my baby with me and had to switch over the car seat, etc. We highly recommend this dealership and will be buying from John again in the future!

5.0

Recently, I had to purchase another auto because of an...

Recently, I had to purchase another auto because of an unforeseen natural disaster. At no time did I consider any other dealership. I shared what I wanted to purchase with John Barone. Once again, I am the proud owner of a John L. Smith car, a Nissan Sentra. John and his staff continue to provide unparalleled service!

5.0

I was recommended by a friend to check them out and man...

I was recommended by a friend to check them out and man I’m happy I did! Very friendly fast and excellent customer service love my car, thank you John for your professionalism and taking care of your customers.

5.0

Great service from walking in the door to walking out ....

Great service from walking in the door to walking out . this is my 4th vehicle through John and all have exceeded expectations... thank you , John

5.0

What a pleasure to purchase a car from the guys at John...

What a pleasure to purchase a car from the guys at John L. Smith. They were all so nice and helpful. No going back and forth over price. We told them where we need to be payment wise and they made it easy to get to our number. I would definitely purchase a car here in the future! Thanks guys!!

5.0

I had a friendly professional and organized experience 😌...

I had a friendly professional and organized experience 😌 all employees were hands on and very good with explaining paperwork . This is a 10/10 recommendation

Dealer response

Darion, Thank you for the awesome review! We are so happy that your car buying experience was a 10 our of 10! Reach out to me if you need anything. Happy Holidays to you and your family! Thank you for your business John R Barone Please call with any questions 610.436.4909 option 1 for sales JBarone@Smithusedcars.com

5.0

Great experience at John L.Smith! John S., was fair and...

Great experience at John L.Smith! John S., was fair and easy to work with. They have a shop to correct any issues. "A" rating.

Dealer response

Tom Thank you for posting your review, we appreciate your feedback. We look forward to helping you regarding all of your automotive needs. We are super excited to have you on board ! Welcome to the JLS Family. Enjoy your holidays Thank you for your business John R Barone Please call with any questions 610.436.4909 option 1 for sales JBarone@Smithusedcars.com

5.0

Fast response.Very good customer service! I drove a hour...

Fast response.Very good customer service! I drove a hour and it was definitely worth it . I would really recommend this dealer to my friends and family .👍🏼

Dealer response

Triana, Thank you for your positive feedback, we look forward to being your automotive dealership for many years. Happy Holidays to your entire family, John R Barone Please call with any questions 610.436.4909 option 1 for sales JBarone@Smithusedcars.com

5.0

Amazing service and great prices will do business over...

Amazing service and great prices will do business over and over again. I will recommend them to anyone who is in the market for a car!

Dealer response

Scott, Enjoy driving your new Hybrid Lexus, we look forward to servicing your vehicle for many years ! John R Barone Please call with any questions 610.436.4909 option 1 for sales JBarone@Smithusedcars.com

5.0

I had a great experience with them. John S. Was the best....

I had a great experience with them. John S. Was the best. Given my circumstances he was able to get me in what I wanted with the price that I wanted also. I would definitely recommend them to anyone that is looking to purchase a vehicle. Thank you so much. I could not be more grateful than what I am. I am so glad that I went there to see them.

Dealer response

Blu9246, Thank you for your feedback we are lucky to have you as a customer. We know that every customer has many choices as to where to purchase a vehicle and we want you to know we feel lucky to have you as a customer. Enjoy the holidays and be safe ! John R Barone Please call with any questions 610.436.4909 option 1 for sales JBarone@Smithusedcars.com

See all 641 reviews