Ganley Chrysler Dodge Jeep RAM

Cedric was honest and speedy. He is very experienced and helpful. Nailing down a price for trade in and new purchase was done in 30 mins And the whole... buying process took 1 hr.

First time customer very very good service I purchased a 2019 ram big horn my salesman Howard Walker jr. Sold us at the door he was very helpful letting... us know our options for purchasing our vehicle I'll be telling people about Ganley for now on

Great? Salesman Howard Williams was great. I would recommend this facility. I also like how everyone is on time. Howard Williams was very polite to us.

Buying a car is not easy, especially when you are going from one dealership to another. However, when you find what appears to be a good car and friendly... service then you are more apt to buy. From the first night I took my new car home, it have been nothing but problems. First, I found out by several employees that the vehicle was on the lot not even two day before I purchased it. Two, the service attendant that was suppose to inspect the car had not because he was let go. Plus, if he had inspected the vehicle and checked the oil and fluids he would have known that the windshield washer fluid box had a hole. Three, the vehicle have engine and stability issues that was told to the service manager and it was reduced down to we fixed the oxygen sensor and "brand new tires make that noise." Four, the engine light continually come on and I have called John Livingston the GM several times before my thirty days passed. I called the dealership about this vehicle. I was told all the issues would be fixed since the vehicle never was checked from the beginning. They sold an unreliable vehicle knowing this car was riddled with issues. The vehicle is nice looking, but it is a messed up and damaged. The service employees explained to me that this vehicle was not inspected and it have issues. I only found that out after my fifth time at the dealership. Ganley customer service representative (Kelly Livingston) informed me that this dealership would not sell vehicles that are no good, but I found out that my daughter purchased her vehicle days before I purchased my vehicle from here and her engine also went out plus her car was not inspected. I was not aware she purchased her vehicle until we went to the dealership to drop my car off. I am waiting to hear back from John Livingston!

My son purchased a new Dodge Charger from Howard Walker a few years ago and was very pleased with his customer service and service department experience... so he returned to purchase another vehicle. I happened to call him when he was looking and asked him if he seen something I may like, he did so I went up . I found a 2019 Jeep and my son found a Ram, we both purchased cars from Howard the day I went up. Of course we both had a budget but wanted the bells and whistles and Howard worked diligently to meet our needs and addressed all questions and concerns. The finance manager also worked hard to allow us to purchase maintenance/ repair packages and gap while keeping us reasonably close to the initial quotes Howard gave us. This definitely is not my first cat purchase but I can honestly state this is my best car purchase experience. As a matter of fact so good my brother went to see Howard two days ago and he purchased a 2019 Ram the same day because he was treated as well as we were. I have shared my experience with other family members and they plan to patronize this dealership to work with Howard in the near future as I will too on my next purchase. Thank you Howard Walker and entire dealership staff, you were all so helpful and a joy to do business with! Sincerely, Linda D. Cox BTW—- my son in law purchased a Ram from this same dealership in early March and had a service department experience without issue, he made an appointment, dropped his vehicle off and was provided a rental and repair was done without issue. This is definitely a family dealership!