Reviews
Write a reviewdestroyed my vehicle
Replaced a faulty water pump and didnt even bother filling the coolant. Quoted me a big expensive repair for a shifter knob button until I did my own research and had to tell them what part kit to order. Claimed my oil plug just "fell out" after an oil change. Claimed the brake fluid just drained out somehow due to "debris" around the plug. Got new brakes and brought it back in due to squealing for over a month, they said nothing was wrong... The brake lines were filled with air. Brought it in for a new serpentine belt and told them what to replace. They called back and said they drove the around the block and didnt hear anything, and they dont have enough staff or time to test drive vehicles.
Hello Milwaukee Resident, I would like to apologize for the issues you encountered with your vehicle and would like to rectify the situation if I can. However, I would need more specifics like your name, the work performed, when the work was performed and if it was performed here at Holz Motors in Hales Corners. If you could please reach out to me directly I would be happy to look into this further and see what can be done. I thank you for your time. Kevin Drury Service Director Holz Motors Inc. Hales Corners. 414-425-7180
Superb customer service from Eddie Vargus.
Superb customer service from Eddie Vargus. The car had an intermittent electrical problem that prevented it from recognizing the key fob and even caused the car to quit running one time. It was not apparent at first but the car was left and Eddie tried it daily and it eventually acted up and the problem was found and corrected.
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Eddie was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. - The Holz Motors Team
Knowledgeable sales staff, good selection of cars, suv’s
Knowledgeable sales staff, good selection of cars, suv’s and trucks, very dependable service department, will recommend dealership to friends interested in purchasing an auto.
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. - The Holz Motors Team
Many years dealing with them extremely satisfied caring
Many years dealing with them extremely satisfied caring not gouging the customers fix what is needed letting you know what they found for your safety in the vehicle. Honesty is hard to find in getting your car serviced these days looking to take advantage of senior Citizens, and women telling them there’s other things wrong and increasing prices sorry to say but that’s how society is GREED 🙏🙏🇺🇸🇺🇸🇺🇸🇺🇸👍👊
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Rivard Buick GMC Team
bobkedz@yahoo.com
Decades of good service from my dealer. thats why I keep coming back.
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. - The Holz Motors Team
I was treated very nice and I enjoyed my service writer
I was treated very nice and I enjoyed my service writer at my service writer seems very much down-to-earth to care of me very well and the service is always done very well on my truck thank you
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Holz Motors Team
Another great service visit
I had my vehicle in for routine service and once again, everything was done well and quickly!
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Holz Motors Team
I had a part failure and called Holz.
I had a part failure and called Holz. They did not have part in stock. I was able to locate the part elswhere. II called Holz Service to make an appointment to have a part programmed. It was a GM part. I was asked if I bought part at Holz, I was honest and simply answered question with a "NO". I was then told because I didn't buy part there they wouldn't do the work. Funny thing is he never asked me where I bought the car. That might explain the service writers misplaced priorities. I happen to know one of their Vet Techs. I also know they are fully capable of performing the work I requested I contacted a Chevy dealer in Racine. They were delighted to perform the needed programming I requested and no 20 questions..
We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. - The Holz Motors Team
If I did call, who should I ask for?
No reply?
Excellent process start to finish
Everyone is helpful, friendly and knowledgeable! Highly recommend Holz Motors
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Holz Motors Team
I was very happy with the service and explanations about
I was very happy with the service and explanations about the financing and usage of all the gadgets on the new vehicle. Everyone was helpful and courteous.
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Holz Motors Team