Reviews
Write a reviewGreat Service done timely. high mileage needed work that...
Great Service done timely. high mileage needed work that was identified and done for me
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. - The Holz Motors Team
Recently purchased a new '22 Trailblazer for my wife, and...
Recently purchased a new '22 Trailblazer for my wife, and she truly loves it! What made it even sweeter, was working with sales rep Mark Borkenhagen! Unfortunately, I've become used to sub-par service in today's world of non-caring, unknowledgeable salespeople...but Mark was a refreshing opposite! He puts himself right in the buyer's shoes as if he was purchasing the vehicle himself! Mark's goal wasn't to make the sale, it was to make sure we were comfortable and informed every step of the way...and ultimately, we were! He leaves no stone unturned, and is a true credit to his profession. I would highly recommend him to anyone looking for an automobile. If there were 10 stars to give him in this review, I would do it! Naomi Rueda in finance was also top notch! Thank you again Mark!
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Holz Motors Team
Everything went great. 1st time buying from Holtz and I...
Everything went great. 1st time buying from Holtz and I will definitely be back. Very laid back and not pushy, which is very important to me. Don was my salesman, very helpful, finance team was very quick. Also got a very fair price for my trade in.
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. - The Holz Motors Team
Asked a couple simple questions and all they wanted to...
Asked a couple simple questions and all they wanted to know is when to schedule a test drive. Never got back to me the next day so I called and asked another salesman if there was any rust on the truck. He said he would run right out and take a look and get back to me. That never happened. The first guy finally got back to me the next day. Poor communication.
Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. - The Holz Motors Team
I had a wonderful experience buying my 2019 Chevrolet...
I had a wonderful experience buying my 2019 Chevrolet Equinox from Holz Chevrolet. Zach Haack was the Sales Professional helping me decide on a car. Zach was great to work with. He was very patient (no pressure) and listened to what I said I was looking for. I test drove a couple cars, and decided that the Equinox was perfect for me. Colin Cronin in Finance worked hard to get the best rate for my loan. I am so happy with my new Equinox and would definitely come back and buy a car from Holz again.
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - The Holz Motors Team
I have bought every brand new vehicle I've owned from...
I have bought every brand new vehicle I've owned from Holz. Always great service. Helpful on point salesman and manager.
Thank you for this amazing review! We really appreciate your business. - The Holz Motors Team
Great experience! Even during these difficult times I was...
Great experience! Even during these difficult times I was able to drop off the vehicle and was fixed by the end of the day. every deal i called was booking appts 2-4 weeks out! there doing something right!!!
We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. - The Holz Motors Team
I have been coming to Holz for over 20 years. They always...
I have been coming to Holz for over 20 years. They always treat me and my family well and make sure our vehicles are taken care of. We love their service! Thank you Holz!
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - The Holz Motors Team
The service experience at Holz was amazing. The staff is...
The service experience at Holz was amazing. The staff is great and they are all so friendly every time I get my car serviced. Always like working with all the service writers, they all were great. Last time with Eddie V. was super! Holz has been servicing my families cars for years and I look forward to Holz continuing to service my Chevrolet for years to come.
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. - The Holz Motors Team
overcharged customers
horrible experience. Most dealers want $100 to diagnose vehicles. I was charged triple that at Holtz in hales corners. I asked to speak with a manager and was lied to. I was told that no managers are available on weekends. I was charged $280 to be told in need suspension work. I feel taken advantage of.
Mr Davis, you had us diagnose multiple problems with the vehicle including suspension noises in the front and rear of the vehicle, the vehicle not getting up to 30 mph and shaking while driving. You also wanted us to diagnose a check engine light, service stabilitrac and service traction control system lights. There is a diagnostic fee for each concern and we diagnosed the vehicle accordingly. You were also explained the fees and agreed upon initial diagnostic fee of and signed for the initial $300 + tax for diagnostics at the time of vehicle drop off. If you would like to discuss this further please feel to contact us at any time at 414-425-7180. Thank you, Kevin Drury - Service Director