Reviews
Write a reviewH2 Hummer
Keya,is the best he listened to me he did what he said he would in a timely fashion, the place is quiet one on one every one was nice, I love the place Quality Team one is there Trait can't say enough good things about them, yours truly S p Casella
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great dealership
they made it so easy to get my car it was a pleasure dealing with all people at this dealership i would recommend it to everyone that i know that are looking for great cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Sense of Trust!
As a repeat customer, I have bought 11 cars from M and A Motors over the last 26 years. Medi, Mike, and Kivi have always gone the extra mile for me in trying to make sure I am happy with my purchase which is why I have always gone back. To say they are courteous, professional, and patient is an understatement. I recall Medi even helping get out of a car I had purchased in the Bronx that was a mistake even though he had nothing to gain on his end. Simply stated, they have managed to establish "a sense of trust" in a business where this attribute is severely lacking. -Alex Sagredo
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy to sell your car
I thought this dealership was great. I sold my car for a decent price and it was a quick process. Sean was very helpful throughout the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Used Car Experience Ever!
Keya is great! His family is great! And the best buying experience by far I've ever had! Quality vehicles and they made xxxx sure I walked away very happy & not an ounce of buyers remorse! Recommend highly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alexander Sagredo-Teacher/ Adjunct Professor
When my daughter decided to attend college in upstate New York, my funds to purchase a car were somewhat limited. After visiting several dealerships, I eventually ended up at M &A Motors. The difference with Medi (owner of M& A) in comparison to all the other dealerships, is that he LISTENED carefully to my situation instead of just trying to push whatever car he had on his lot. The rest is history. To this day, M& A Motors is my first choice when I am in the market for a pre-owned vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They are LIARS
I listed my car for sale on cars.com. I almost immediately received an offer from Kia both via the site and via a phone call. The offer from Kia at M&A Motors was for $1000 MORE than blue book value. I am in Stamford, CT and they are in Long Island, NY - which is a long drive, not to mention wear & tear on my car that I'm trying to sell. Kia told me that he could not come to me, but that he would HONOR the offer if my car was as I listed it. I told him that I didn't want to drive all the way out there, only to be given a low ball offer, he said 'No, we would never do that - we honor our offers on cars.com'. My car was EXACTLY as I listed it, including needing new tires & needing new brakes in the future (noted in the comments). When I got there, after driving 1.5 hours, he didn't even offer me a drink. Then he wasted my time for 30 minutes looking at the car, trying to tell me all the things that were wrong with it (there is nothing wrong with it - it's a 2012 & in EXCELLENT condition), claiming that he didn't see my comments, and he then told me he didn't understand how the system spit out such a high offer when the car is not worth that much, and offered me $3,000 LESS than the offer that he committed to. He also told me that he doesn't know what the site offers, which is a LIE, because a different dealer (who now has an excellent review from me) told me that they would rather make a low/realistic offer, so that whey the seller comes to them, they are not disappointed and don't end up getting less than what was initially offered. This is the exact opposite approach of M&A Motors & Kia specifically, who sends you the most aggressive offer that they can to try to get you to their ghetto shop & then assume that you will sell them your car for way less than what it is worth. SELLERS BEWARE. I wouldn't recommend them for buying a car either, as the reviews that I saw on them for buying were awful as well. I have to admit, I was a bit suspicious, and I did some on-line research on them before I drove all the way out there. Reviews were not great, and Kia (employee name) was specifically called out on a few reviews as being untrustworthy, I should have listened to the other reviews. Stay away from this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Truck wasn't at dealer
I had an appointment to see the 3500 Truck, Mr.Kia,was not at dealer and Truck was out for service,I was told, now Truck is relisted for $2,000.00 more.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Salvatore, We apologize for the Miscommunication about the vehicle being here for your appointment, We should have called to reschedule, We went to make sure that the Truck was ready for your appointment and realized it was in need of service. We would love to have the opportunity to show you this vehicle again and discuss the pricing with you again and clear up any Miscommunication, we look forward to your response.
Worst Used car dealer ever!!!
M&A Motors are a bunch of scam artists. The worst used car dealer I have ever dealt with. My husband and I just bought a car from them. The car has a lift kit. The car has 9k miles on it. A car with that little mileage should not have any problems. We have had it for a week and my husband noticed something was wrong with the car it needed an alignment. He called M&A about it and they blew him off. So he took it to a specialist who told him that something was wrong with the steering box and the shocks needed to be replaced. We called M&A about it. We wanted the specialist we took it to fix the car since he knew about lift kits but M&A refused and said we had to bring it to their mechanic. My husband asked the owner of M&A if his mechanic knew about lift kits and he says I am sure he does. If I let them fix the car then they would just put a band aid on it and then a couple months down the line when we had more problems they would say sorry not our problem. I don't trust them to do the right thing. My husband asked for our money back and they said no we are not giving your money back sue us. Never in my life have I experienced such xxxxty customer service. If you buy used go to a dealer that certifies.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
LOVE LOVE LOVE THIS PLACE!!!!
Since the day I called this place I felt welcomed and respected. Jay and Bob are THE GREATEST!!!!! This dealer is out to make the customer happy and they are NOT money hungry.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car