Reviews
I would have given Maita Subaru five stars if the
I would have given Maita Subaru five stars if the mechanic working on my vehicle had checked the positive terminal like he/she was supposed to. I got the car home, popped the hood, and the positive terminal on the battery was completely covered in acid/corrosion. I thoroughly cleaned it myself, but should not have had to do so if the mechanic servicing my vehicle had done the job that I paid them to do. My opinion: don't offer to do a thorough (15-point, 30-point, whatever) check of the vehicle if you're not actually going to do anything about it when you find a problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Popeye, thank you for sharing your experience. We will review this feedback with the team and make any necessary changes.
Maita Subaru has always provided me with excellent
Maita Subaru has always provided me with excellent service . The service advisor has kept me updated and got my vehicle done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joaquin, thank you for sharing your positive experience with Maita Subaru! We're delighted to hear that our service advisor kept you informed and ensured a timely completion of your vehicle's service. We look forward to serving you again in the future!
I purchased a new Subaru Outback a month ago, and I did
I purchased a new Subaru Outback a month ago, and I did not really inspect closely the car when it was delivered to me. Few weeks later, I washed and cleaned the car entirely, and found out that one of the wheel was damaged with scratches on the central cap and close to it on the wheel. I suspected that was caused when the wheel locks were installed. Maita Subaru addressed the issue and fixed it immediately, free of charge. I really appreciate the effort.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michel, we're glad to hear that our team at Maita Subaru was able to address and fix the issue with your wheel promptly. We appreciate your understanding and are here if you need anything else!
Maita Subaru is an outstanding dealership.
Maita Subaru is an outstanding dealership. Our service rep Shane was friendly, helpful and competent. The dealership is a comfortable place to wait and they offer free coffee and clean bathrooms, and there's even a little cafe. I honestly have never had a better experience at an auto dealership and my dad worked in the business for over 30 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Derek, we're delighted to hear that Shane and the Maita Subaru team provided such a positive experience for you. It's great knowing our amenities made your visit comfortable, too. Thanks for sharing your feedback!
Professional knowledgeable and sales staff very helpful
Professional knowledgeable and sales staff very helpful 2nd Subaru from dealership The best best best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Maita Subaru again! We're delighted to hear that our professional and knowledgeable sales staff made your experience a great one. Enjoy your new Subaru, and we look forward to seeing you next time!
Matia Subaru goes beyond expectations to ensure that my
Matia Subaru goes beyond expectations to ensure that my satisfaction is met and my vehicle is maintained to the highest standards. My service advisor John is outstanding !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that John and the Maita Subaru team have exceeded your expectations! Thank you for trusting us with your vehicle's maintenance. We look forward to serving you again in the future!
Dealership is excellent at servicing my car!
Dealership is excellent at servicing my car!! Service employees are welcoming, friendly, helpful and efficient! Customer Service waiting room is comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Maita Subaru! We're delighted to hear that our service team made you feel welcome and comfortable. We look forward to serving you again in the future!
MAITA Subaru does an excellent job.
MAITA Subaru does an excellent job. They are welcoming, thorough, specific and speedy. They never try to sell up, just get what I need. The service is so good, my husband has just transferred maintenance on his new Rav 4 to MAITA. Last year my car wouldn’t start,i called MAITA , talked to a repair guy on the phone and knew how to proceed. Just good people doing a fine, straightforward job. I’m an old bird, but MAITA staff never talk down to me and never sell up. I’m grateful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nancy, thank you for sharing your experience with Maita Subaru! We're delighted to hear that our team has consistently provided welcoming and straightforward service. It's wonderful to know we've earned both yours and your husband's trust. We look forward to continuing this level of care in the future!
I experienced a seamless efficient purchase of my new car
I experienced a seamless efficient purchase of my new car because the sales staff was knowledgeable and very helpful. I really appreciated the technology education on the new car. I would buy a car from Maita again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our knowledgeable sales staff made your car purchase seamless and efficient at Maita Subaru. It's great to know you appreciated the technology education on your new vehicle. We look forward to assisting you again in the future!
Almost the entire experience was great!
Almost the entire experience was great! One time hard sell during sale makes it less
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi R&D! Thank you for leaving us this amazing review and kind words about our sales team at Maita Subaru! We'll see you next time!