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Maita Subaru

(281 reviews)
Visit Maita Subaru
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday 10:00am–6:00pm Closed
New (916) 265-2350 (916) 265-2350
Used (916) 473-2629 (916) 473-2629
Service (916) 993-5703 (916) 993-5703

Reviews

(281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maita Subaru from DealerRater.

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I would have given Maita Subaru five stars if the

I would have given Maita Subaru five stars if the mechanic working on my vehicle had checked the positive terminal like he/she was supposed to. I got the car home, popped the hood, and the positive terminal on the battery was completely covered in acid/corrosion. I thoroughly cleaned it myself, but should not have had to do so if the mechanic servicing my vehicle had done the job that I paid them to do. My opinion: don't offer to do a thorough (15-point, 30-point, whatever) check of the vehicle if you're not actually going to do anything about it when you find a problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Popeye, thank you for sharing your experience. We will review this feedback with the team and make any necessary changes.

Maita Subaru has always provided me with excellent

Maita Subaru has always provided me with excellent service . The service advisor has kept me updated and got my vehicle done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joaquin, thank you for sharing your positive experience with Maita Subaru! We're delighted to hear that our service advisor kept you informed and ensured a timely completion of your vehicle's service. We look forward to serving you again in the future!

I purchased a new Subaru Outback a month ago, and I did

I purchased a new Subaru Outback a month ago, and I did not really inspect closely the car when it was delivered to me. Few weeks later, I washed and cleaned the car entirely, and found out that one of the wheel was damaged with scratches on the central cap and close to it on the wheel. I suspected that was caused when the wheel locks were installed. Maita Subaru addressed the issue and fixed it immediately, free of charge. I really appreciate the effort.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Michel, we're glad to hear that our team at Maita Subaru was able to address and fix the issue with your wheel promptly. We appreciate your understanding and are here if you need anything else!

Maita Subaru is an outstanding dealership.

Maita Subaru is an outstanding dealership. Our service rep Shane was friendly, helpful and competent. The dealership is a comfortable place to wait and they offer free coffee and clean bathrooms, and there's even a little cafe. I honestly have never had a better experience at an auto dealership and my dad worked in the business for over 30 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Derek, we're delighted to hear that Shane and the Maita Subaru team provided such a positive experience for you. It's great knowing our amenities made your visit comfortable, too. Thanks for sharing your feedback!

Professional knowledgeable and sales staff very helpful

Professional knowledgeable and sales staff very helpful 2nd Subaru from dealership The best best best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Maita Subaru again! We're delighted to hear that our professional and knowledgeable sales staff made your experience a great one. Enjoy your new Subaru, and we look forward to seeing you next time!

Matia Subaru goes beyond expectations to ensure that my

Matia Subaru goes beyond expectations to ensure that my satisfaction is met and my vehicle is maintained to the highest standards. My service advisor John is outstanding !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that John and the Maita Subaru team have exceeded your expectations! Thank you for trusting us with your vehicle's maintenance. We look forward to serving you again in the future!

Dealership is excellent at servicing my car!

Dealership is excellent at servicing my car!! Service employees are welcoming, friendly, helpful and efficient! Customer Service waiting room is comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Maita Subaru! We're delighted to hear that our service team made you feel welcome and comfortable. We look forward to serving you again in the future!

MAITA Subaru does an excellent job.

MAITA Subaru does an excellent job. They are welcoming, thorough, specific and speedy. They never try to sell up, just get what I need. The service is so good, my husband has just transferred maintenance on his new Rav 4 to MAITA. Last year my car wouldn’t start,i called MAITA , talked to a repair guy on the phone and knew how to proceed. Just good people doing a fine, straightforward job. I’m an old bird, but MAITA staff never talk down to me and never sell up. I’m grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nancy, thank you for sharing your experience with Maita Subaru! We're delighted to hear that our team has consistently provided welcoming and straightforward service. It's wonderful to know we've earned both yours and your husband's trust. We look forward to continuing this level of care in the future!

I experienced a seamless efficient purchase of my new car

I experienced a seamless efficient purchase of my new car because the sales staff was knowledgeable and very helpful. I really appreciated the technology education on the new car. I would buy a car from Maita again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our knowledgeable sales staff made your car purchase seamless and efficient at Maita Subaru. It's great to know you appreciated the technology education on your new vehicle. We look forward to assisting you again in the future!

Almost the entire experience was great!

Almost the entire experience was great! One time hard sell during sale makes it less

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi R&D! Thank you for leaving us this amazing review and kind words about our sales team at Maita Subaru! We'll see you next time!