Reviews
Write a reviewI love the service and the quality
I have been searching for a new vehicle for months and stumbled upon this gem! Not only great vehicle but excellent customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for giving us a nice review. We appreciate you taking the time to provide feedback. We appreciate your business !
Excellent Experience
I had an excellent buying experience. Everyone was very friendly, honest and efficient. I would definitely recommend this dealership to a friend/family member.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for taking the time to provide us with feedback. We appreciate it.
Lexus ES 350
The service is excellent and fast. We arrived for particular car. All process took max 40min-1hour. All personal is very friendly and dedicated. Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive feedback. Thanks for taking time to review us.
Excellent Service and availability
I usually hate buying cars but the staff at Martins made the experience comfortable. They were relaxed and answered any questions I had. I was able to negotiate a great deal in a low-stress enviroment. I was shown paperwork regarding the car and even the car-fax by the staff. Driving the I encountered a minor problem. I called the staff and was told by the owner that they stood behind any car they sold. They set up an appointment with a car dealer for me and the problem was fixed with no cost to me (turned out I actually caused the problem by inadvertantly resetting on of the safety features). The staff has remained very helpful to me even after I purchased the car, still answering any questions I had. The staff seems to be very selective on the cars they sell there. I am very happy with my purchase and the customer service offered by the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for taking the time to provide us with such a nice review. We enjoyed meeting you, and we are happy to have you as a customer.