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Sales 9:00 AM - 6:00 PM
Service 6:30 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 6:30 AM - 8:00 PM
Tue 6:30 AM - 8:00 PM
Wed 6:30 AM - 8:00 PM
Thu 6:30 AM - 8:00 PM
Fri 6:30 AM - 8:00 PM
Sat 6:30 AM - 8:00 PM
Sun Closed

Inventory

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Reviews

4.9
395 lifetime reviews. Includes reviews of Van Bortel Ford from DealerRater.com
  • Absolutely the best!!

    Definitely the best buying experience I have ever had. I never felt pressured by any of the staff. The dealership was spotless. The service I have...


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    Definitely the best buying experience I have ever had. I never felt pressured by any of the staff. The dealership was spotless. The service I have recieved since buying has been above and beyond my expectations. Everyone is always so inviting...I forget that I'm getting an oil change. You wouldn't believe you are in a service area! My sister in law also bought from them, and has had the same wonderful experience. I cannot imagine anyone ever being disappointed, and I'm sure if they are, for any reason, the staff will take care of them immediately. Thank you all for turning an otherwise painful experience into such a pleassant one!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Mister

    I was very impressed with VanBortel Ford and the personnel were very helpful.


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    I was very impressed with VanBortel Ford and the personnel were very helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Warranty Repair
    June 26, 2017

    My 2015 F150 had what I thought was improper brake rotor wear at 28,000 miles. Van Bortel agreed. After discussions with Ford Customer Service, ...


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    My 2015 F150 had what I thought was improper brake rotor wear at 28,000 miles. Van Bortel agreed. After discussions with Ford Customer Service, Van Bortel replaced all four rotors and brake pads, as well as driving me home and back because the service was going to take longer than expected. I could not have asked for better service!

    Does recommend this dealer
    Came in for service or repair

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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2004

Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.

"There's Nothing We Won't Do For You!"