Van Bortel Ford

The sales person Alex Zielke at Van Bortel Ford was a pleasure to work with. First time buying from them. Would definitely recommend doing business there.

From phone inquiry, appointment, drop off, check in and check out, the absolute highest customer service. They even honored a coupon!!! We will surely... be back and share our great experience with others. Thank You!!

Definitely the best buying experience I have ever had. I never felt pressured by any of the staff. The dealership was spotless. The service I have recieved... since buying has been above and beyond my expectations. Everyone is always so inviting...I forget that I'm getting an oil change. You wouldn't believe you are in a service area! My sister in law also bought from them, and has had the same wonderful experience. I cannot imagine anyone ever being disappointed, and I'm sure if they are, for any reason, the staff will take care of them immediately. Thank you all for turning an otherwise painful experience into such a pleassant one!

They viewed corrosion on front Hood and immediately set up an appointment with a loaner. Repair took the time they said and the hood looks and feels brand... new Very satisfied!!!!!

My husband and myself went to Van Bortel to find a vehicle for our son . Steve Miller made this process so easy . We will be returning for future vehicles....

First person to arrive at Quick lane then told to drive around and get in a line so I'm 4th in line. I explained I was first when I pulled in and was told... NO you were 2nd by the women (employee) whom I actually watched arrive. then it took over an hour and a half to get an oil change and inspection. I was then told my Rotars with 26000 miles on them needed to be replaced. Mind you I baby this truck and never Tow or Haul with it. I'll have the rotars checked out by my mechanic friend and of course get back to Ford. Overall Quick Lane at this location is anything but Quick and the fact that they tried to tell me my brakes needed replacing even though they passed inspection is just another reason I won't be back. It's too bad because i finally thought I found a reputable dealer but o well I'll just try Corteze now. Honestly when your employee tried correcting me when I knew when I arrived you lost me as a customer for ever. Kitty says there's nothing we won't do for you and Quick lane could use some customer service training.

The staff is always so professional. Personable and friendly. I had a very very long list of things needing to be done and they got it all done in. 2... hours. I was amazed! They went above and beyond when caring for my car (as they always do). I love the service team at VB Ford!

Great buying experience, Anthony P. was awesome. The toughest part of the of the sale was getting into the dealership because there was road construction... right in front of the entrance!

If you want a great lease l, got to them. They worked for me to get what I needed. Totally blew me away with the deal.

I always have a great service team at the quick lane. They are friendly and attentive. Always done on time and never try to over sell.