Concept Motors, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(12 reviews)
Visit Concept Motors, Inc.
Sales hours: 9:00am to 7:30pm
Service hours: 9:00am to 7:30pm
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Sales Service
Monday 9:00am–7:30pm 9:00am–7:30pm
Tuesday 9:00am–5:30pm 9:00am–5:30pm
Wednesday 9:00am–7:30pm 9:00am–7:30pm
Thursday 9:00am–5:30pm 9:00am–5:30pm
Friday 9:00am–5:30pm 9:00am–5:30pm
Saturday 9:00am–2:00pm 9:00am–2:00pm
Sunday Closed Closed

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(920) 395-1895 (920) 395-1895

Inventory

See all 10 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2022.
Concept Motors is an independent dealership that was established in 1990. We specialize in late model low mileage vehicles with an emphasis on imports such as Toyota Honda and Lexus. The "concept" is to offer our customers like-new vehicles with the balance of the factory warranty without paying new car prices. If you can't see the difference why pay the difference? Plus you deal directly with the owners. No high pressure sales! We look forward to talking to you! Concept Motors (920) 458-2950
The Way Buying a Car Should Be. What a Concept!

Service center

Phone number (920) 395-1895

Service hours

Monday
9:00am–7:30pm
Tuesday
9:00am–5:30pm
Wednesday
9:00am–7:30pm
Thursday
9:00am–5:30pm
Friday
9:00am–5:30pm
Saturday
9:00am–2:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Best experience beyond imagination!

Mike was the epitome of perfect customer service and customer service satisfaction. He and his wife, Lisa were warm and welcoming upon our arrival which gave us the immediate sense of trust. We walked in the dealership, described what we were looking for and literally one week later he had found the car we needed and we drove out of the parking lot a very happy couple. This is what all dealerships should exemplify with each and every customer. Thank you Mike and Lisa! You will see us in the future as well as all others we believe, as we share our experience.

5.0

Best experience beyond imagination!

Mike was the epitome of perfect customer service and customer service satisfaction. He and his wife, Lisa were warm and welcoming upon our arrival which gave us the immediate sense of trust. We walked in the dealership, described what we were looking for and literally one week later he had found the car we needed and we drove out of the parking lot a very happy couple. This is what all dealerships should exemplify with each and every customer. Thank you Mike and Lisa! You will see us in the future as well as all others we believe, as we share our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with others! It was a pleasure meeting both of you, and we're so thankful for your business! We're so glad you gave us the opportunity to find the exact vehicle you wanted. We look forward to assisting you in the future. ~Mike & Lisa

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5.0

Mike Olsen, owner of Concept Motors

Buying a car from Concept Motors is a truly pleasurable experience. To show the trust that we have in this dealership, Janice and I have purchased 6 cars from Mike. We love his professionalism, sincerity, veracity and friendship. Mike ALWAYS offers us the highest price for our trade ins and the purchase price on his cars is ALWAYS excellent. I also have Mike do the service on my cars as well. He offers many services. Thank you Mike for business. Sincerely RM

5.0

Mike Olsen, owner of Concept Motors

Buying a car from Concept Motors is a truly pleasurable experience. To show the trust that we have in this dealership, Janice and I have purchased 6 cars from Mike. We love his professionalism, sincerity, veracity and friendship. Mike ALWAYS offers us the highest price for our trade ins and the purchase price on his cars is ALWAYS excellent. I also have Mike do the service on my cars as well. He offers many services. Thank you Mike for business. Sincerely RM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Rich & Janice for your continued business. We look forward to being here for your vehicle needs for many years to come. Thank you for taking time to share your experience with others, we appreciate that very much! Mike & Lisa (& Family)

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5.0

Great Service!

Went in to just text drive a vehicle my husband saw.. Ended up leaving with it that day. Have been looking for months. Great deal -- would have been best trade in deal offered as well, but we decided to sell outright. Personable, sincere, trusting.

5.0

Great Service!

Went in to just text drive a vehicle my husband saw.. Ended up leaving with it that day. Have been looking for months. Great deal -- would have been best trade in deal offered as well, but we decided to sell outright. Personable, sincere, trusting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking time to share your purchase experience with others! We appreciate your business very much! We look forward to working with you again. Enjoy your Lexus.

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5.0

Concept Motors

Mike, the owner, was very helpful to my wife and I in our shopping experience. He educated us on several aspects of the buying process via repeated emails with me prior to our arrival there to test drive our future purchase. Just a very straightforward experience, didn't feel like we were getting worked like we did at every other dealership we visited. He's a great guy with a great business. The next time we're in the market, we'll be going back there for sure

5.0

Concept Motors

Mike, the owner, was very helpful to my wife and I in our shopping experience. He educated us on several aspects of the buying process via repeated emails with me prior to our arrival there to test drive our future purchase. Just a very straightforward experience, didn't feel like we were getting worked like we did at every other dealership we visited. He's a great guy with a great business. The next time we're in the market, we'll be going back there for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your business very much Matt & Ruth! It was a pleasure meeting both of you and assisting you with your purchase. Thank you for choosing Concept Motors! ~Mike & Lisa Olson

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5.0

Fantastic Communication / Great Dealer

Basically...we found our dream car at Concept Motors and drove half way across the State to get it. When we drove in, we were on a comfortable sized lot with newer, low mileage vehicles...all in near showroom quality. Mike; owner/salesman, etc...met us at the door with a smile and a handshake and made us feel at home. After a test drive and some simple paperwork, we were on our way home with a newer vehicle that looked and performed amazingly. Although this may be our last car, if we decide someday to purchase another; we'll definitely look up this nice little hometown dealership. Thanks again...we love our car.!!

5.0

Fantastic Communication / Great Dealer

Basically...we found our dream car at Concept Motors and drove half way across the State to get it. When we drove in, we were on a comfortable sized lot with newer, low mileage vehicles...all in near showroom quality. Mike; owner/salesman, etc...met us at the door with a smile and a handshake and made us feel at home. After a test drive and some simple paperwork, we were on our way home with a newer vehicle that looked and performed amazingly. Although this may be our last car, if we decide someday to purchase another; we'll definitely look up this nice little hometown dealership. Thanks again...we love our car.!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Chaz and Gerry. We appreciate you making the trip from Stevens Point, too! It was wonderful meeting you and we think the Prius will bring you many, many years of enjoyment! Thank you for your business! Mike & Lisa Olson

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5.0

Great, honest car sale

I drove all the way from Lewisetta, Virginia to Sheboygan, Wisconsin to buy a nice used car from Mike. He was very professional, honest and nice to deal with. He even ordered me a wheel lock set when he went to rotate my tires before sending me off and the lock wrench wasn't in the car. This is the way car buying should be. I may never buy another new vehicle again because they are usually horrible to deal with. Thank you Mike for a smooth sale!

5.0

Great, honest car sale

I drove all the way from Lewisetta, Virginia to Sheboygan, Wisconsin to buy a nice used car from Mike. He was very professional, honest and nice to deal with. He even ordered me a wheel lock set when he went to rotate my tires before sending me off and the lock wrench wasn't in the car. This is the way car buying should be. I may never buy another new vehicle again because they are usually horrible to deal with. Thank you Mike for a smooth sale!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, thank you for your business! We really appreciate you making the trip to Wisconsin to pick up your Mustang. You and your wife were a pleasure to work with. We wish you many miles of fun and relaxation in that beautiful convertible!

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5.0

Great Experience

Thanks Mike for a great experience! Worth the drive.

5.0

Great Experience

Thanks Mike for a great experience! Worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for making the drive...and for your business! Enjoy the Hummer H3. That is a fun vehicle! Mike and Lisa Olson

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5.0

Above and Beyond

This was my first buying experience with Concept Motors. The vehicles are all newer models and look great. Mike makes buying a vehicle easy and he aims to please. I decided to purchase a Highlander on a Friday morning, but mentioned to Mike that it would be nice to have a trailer hitch before the weekend. He searched for a hitch and found one an hour away and sent someone to pick it up and installed it by 4:00 pm. That's going above and beyond!

5.0

Above and Beyond

This was my first buying experience with Concept Motors. The vehicles are all newer models and look great. Mike makes buying a vehicle easy and he aims to please. I decided to purchase a Highlander on a Friday morning, but mentioned to Mike that it would be nice to have a trailer hitch before the weekend. He searched for a hitch and found one an hour away and sent someone to pick it up and installed it by 4:00 pm. That's going above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business, Terry. We really appreciate it! Enjoy that Highlander! ~ The Olsons

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5.0

Car #10 for our family from Concept...

Honestly, it remains as refreshing with Mike as it did with Jan. It is a great experience every time. 10 family car purchases from Concept Motors, Inc. should say it all! Thank you, Mike!

5.0

Car #10 for our family from Concept...

Honestly, it remains as refreshing with Mike as it did with Jan. It is a great experience every time. 10 family car purchases from Concept Motors, Inc. should say it all! Thank you, Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your business...and your loyalty! Enjoy that Jeep! The Olsons

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5.0

Caring & helpful

I would highly recommend Concept Motors for purchasing a vehicle, there is no hassle, they will help you find what your looking for if they don't have it and they really care about your needs.

5.0

Caring & helpful

I would highly recommend Concept Motors for purchasing a vehicle, there is no hassle, they will help you find what your looking for if they don't have it and they really care about your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business, Rick. We really appreciate it! We hope you enjoy your CR-V for many years to come. The Olsons

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See all 12 reviews