Myrtle Beach Hyundai

3.5 out of 5 3.5

Reviews

3.5 out of 5 3.5
15 lifetime reviews.

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  • 1.0 out of 5
    December 29, 2019

    DO NOT BUY A CAR HERE!! **They deleted the FB review so I'm posting everywhere else! This is a review based on FACT not emotion. They did have a service... mgr call. He called my b/f, he had made the appt but car is in MY name. He had the nerve to leave on message I see your g/f was very busy on her keyboard last night. Said he wanted to talk to me but didn't have my info. He didn't look very hard because the car and VIN# are in my name AND I bought it there. He also sort of implied it was OUR fault not theirs that they didn't catch the wrong part had been shipped. DO NOT BUY A CAR HERE!! When you buy a car you expect a great service dept and team. its convenient. close and affiliated! You WON'T get that here!! I have NEVER received good service here and here are just 2 of my stories with them! I needed a rim and tire. It was ordered Monday, we got the call today it was in. They said to come down and well get the tire/rim on. We leave work early to take the car down. We are there abt 90 mins and someone comes and says 'We're sorry it seems we rec'd the wrong part but the box was labeled properly. We got a spare rim not full size. It looks like some one ordered a rim and ret'd a spare.' BIG mistake telling me that because now you're telling me this piece went through THREE sets of hands and NO ONE caught this mistake?! It was a return so return dept NEVER checked it, it was SHIPPED and NO ONE checked the part and then REC'D and NO ONE checked it?! Sorry, We'll order another and it will be here Tuesday. UNACCEPTABLE and NOT ok!! Another past Service Dept nightmare story for MB Hyundai.. I had a short somewhere in my car that was a SAFETY hazard. I would turn my turn signal on and it shut off my headlights and dash lights. This is a huge safety concern/hazard especially at night. I called the Service dept and told them what was happening. I also told them in was leaving in two days to drive up to PA for vacation. They said sorry, we are booked solid. We can fit you in next week.. WHAT?! Did you not just understand what I told you?! I called my old dealership up in PA, Bowser Hyundai. Now mind you, I hadn't been ther in 8-9 years because I had moved to SC. However, I was still in their records from my Grand Am. I told them what was going on and they said to bring the car In right away and we can take care of it for you. I THEN told them i wouldn't be in Pittsburgh for another 2 days, I was driving in for vaca. Their 1st response was, isn't there a Hyundai down there that can get you in. Well, we know how that went.. I told them no, they said ok, as soon as you get in town, come down so we can get the car looked at, you shouldn't be driving it with a short like that. Now THAT is how a service dept SHOULD react! You will NOT get service like that here!! I only shared 2 experiences about MB Hyundai service dept. I have more if you want them.. There was a guy in the waiting room today who had the nerve to say to me 'it isn't the dealership, it's the service dept' WRONG buddy!!! The dealership hires service dept management, the dealership signs service dept payroll checks!! They are one and the same! The dealership doesn't fix or address it, it is on them. Stay away from MB Hyundai!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    June 10, 2019

    Third strike. You’re out. Wrong oil in our car. Too much oil in our car. Today it was obvious they had no clue on how to fix our a/c. Don’t think they... have ever seen a Hyundai Ionic.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2017

    Quick, friendly service maintenance. The waiting area has free bottled water for customers.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 21, 2017

    I have had 4 other Hyundais. One is still in my possession. One is now belonging to my oldest son. The Hyundai he owned was turned in as a trade on the... new 2017 Tucson Limited. This dealership had to go find for me the car I wanted. The salesman, Marcus, found the exact car in less than 2 weeks & had it brought to the dealership. Josh, the IT guy, connected both cell phones to the car and the garage door automatic opener while the car was still at the dealership. Chris, the financial guy, enrolled my email so the new car is well-connected.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2017

    I brought my car here while on vacation thinking that the boot on the cv axle shaft had split. They couldn't find anything wrong with my car and even... brought me into the service area to show me the underside of my car. Turns out I may have run something over on the road. I was not charged for the visit. Very pleased with the honest service!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    December 10, 2016

    The dealership needs a facelift, only one vehicle in the showroom. The waiting room is a cramp space, not what one expects in today's competitive market.... Surely not what I expect from Hyundai. I have owned three Hyundai's and love the cars I've owned.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 8, 2016

    Salesman Tyler Longerbeam sold us our car and did a great job. Very helpful and thorough. This is our third Hyundai and will keep buying them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    January 11, 2016

    This place is terrible! Every time ive been there they have kept me there for at least 3 hours for no reason! I have a lease and they got me in there to... do an early trade on my SUV with promises of the same car at about the same payment. Hours later they tried to put me in the smallest vehicle with a higher payment smh. Waste of my time. So now my lease is almost up and I went to find out what I need to do. The annoying salesman kept showing us vehicles rather than telling me my options...even took 30 minutes of my time to show me a radio in a car he was showing us that was the same as my current vehicle! I told them i had bad credit due to divorce and he still kept pushing cars on me . well duh...at the end they said i had bad credit and couldnt do anything duh! And I still did not find out the lease procedures after 4 hours being there....thats all I wanted to know! My mom is a millionaire and was going to cosign because of my credit issues. This idiot told me to go to the bad credit car places where the payments are outrageous rather than ask about a cosigner. I told him that i had a cosigner and he said "that changes everything" ...i replied "it sure does...at a different dealership!" They definitly lost my business and i would never recommend them unless you just want to waste your own time by going there.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    December 9, 2015

    Buying a car can be an extremely overwhelming experience especially when dealing with a pushy salesperson. Fortunately, I had the most awesome experience... with Ben Crawford salesperson and Dave Rice from the finance department, at the Hyundai dealership at Myrtle Beach SC. I escaped the fast talking and over bearing tactics that usually come with the buying process. I was indecisive at times but I was given the courtesy to think my decisions through with no hassle. First time I walked away after a car purchase with no regrets. I recommend this dealership hands down!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    August 28, 2015

    This is my first time seeing such a dealership like Myrtle Beach Hyundai. Me and my family are visiting Myrtle Beach and I heard about Hyundai on a radio... commercial. I checked it out and thinking to find a dependable sedan. I was wrong! My experience in this dealership was very bad. The employees will not take care of their customers and I have to wait too long. The salespeople don't know what they are doing. The building is not as welcoming as I thought. I will never be back again here!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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