Read reviews that mention:
Third strike. You’re out. Wrong oil in our car. Too much oil in our car. Today it was obvious they had no clue on how to fix our a/c. Don’t think they... have ever seen a Hyundai Ionic.
Quick, friendly service maintenance. The waiting area has free bottled water for customers.
I have had 4 other Hyundais. One is still in my possession. One is now belonging to my oldest son. The Hyundai he owned was turned in as a trade on the... new 2017 Tucson Limited. This dealership had to go find for me the car I wanted. The salesman, Marcus, found the exact car in less than 2 weeks & had it brought to the dealership. Josh, the IT guy, connected both cell phones to the car and the garage door automatic opener while the car was still at the dealership. Chris, the financial guy, enrolled my email so the new car is well-connected.
I brought my car here while on vacation thinking that the boot on the cv axle shaft had split. They couldn't find anything wrong with my car and even... brought me into the service area to show me the underside of my car. Turns out I may have run something over on the road. I was not charged for the visit. Very pleased with the honest service!!
The dealership needs a facelift, only one vehicle in the showroom. The waiting room is a cramp space, not what one expects in today's competitive market.... Surely not what I expect from Hyundai. I have owned three Hyundai's and love the cars I've owned.
Salesman Tyler Longerbeam sold us our car and did a great job. Very helpful and thorough. This is our third Hyundai and will keep buying them.
This place is terrible! Every time ive been there they have kept me there for at least 3 hours for no reason! I have a lease and they got me in there to... do an early trade on my SUV with promises of the same car at about the same payment. Hours later they tried to put me in the smallest vehicle with a higher payment smh. Waste of my time. So now my lease is almost up and I went to find out what I need to do. The annoying salesman kept showing us vehicles rather than telling me my options...even took 30 minutes of my time to show me a radio in a car he was showing us that was the same as my current vehicle! I told them i had bad credit due to divorce and he still kept pushing cars on me . well duh...at the end they said i had bad credit and couldnt do anything duh! And I still did not find out the lease procedures after 4 hours being there....thats all I wanted to know! My mom is a millionaire and was going to cosign because of my credit issues. This idiot told me to go to the bad credit car places where the payments are outrageous rather than ask about a cosigner. I told him that i had a cosigner and he said "that changes everything" ...i replied "it sure does...at a different dealership!" They definitly lost my business and i would never recommend them unless you just want to waste your own time by going there.
Buying a car can be an extremely overwhelming experience especially when dealing with a pushy salesperson. Fortunately, I had the most awesome experience... with Ben Crawford salesperson and Dave Rice from the finance department, at the Hyundai dealership at Myrtle Beach SC. I escaped the fast talking and over bearing tactics that usually come with the buying process. I was indecisive at times but I was given the courtesy to think my decisions through with no hassle. First time I walked away after a car purchase with no regrets. I recommend this dealership hands down!
This is my first time seeing such a dealership like Myrtle Beach Hyundai. Me and my family are visiting Myrtle Beach and I heard about Hyundai on a radio... commercial. I checked it out and thinking to find a dependable sedan. I was wrong! My experience in this dealership was very bad. The employees will not take care of their customers and I have to wait too long. The salespeople don't know what they are doing. The building is not as welcoming as I thought. I will never be back again here!
I visited the dealership on several occasions this summer. At that time the salesman took my information. Upon his request I left detail of the car model... and color in which I was intrested in. He was told I would be purchasing before January 5th. He called repeatedly with model and color not at all what we discussed. Sent threw my email photos of cars of which were nothing I was in the market to buy. Time passed I googled used cars.com. at which time a car was on their lot seemed what I was looking for. I emailed, called set an appointment. Offered deposit to hold the car, not nessary salesman stated. Drove all the way there only to find out it had been sold the day before my appointment by the same salesman. No call to inform me of the car being sold. Fustrated I requested management to discuss this matter. I wasn't angry, however it is no way to treat a customer. When speaking with management he seem sorry for my inconvenience. My words to him were simple. Cars.com lead me back to you to purchase the car. In my eyes as having experience in buying cars, this was the worse experience I'd ever had. Upon leaving I reached and with a handshake I did thank him for his time. Wished him well. However, I expressed that I would never be back to that dealership. I have since bought the car model and color I was in the market for. That transaction was a very pleasant.
Dear Happily Bless, We would like to express our regrets for your experience at Myrtle Beach Hyundai. We have been in the automobile business for ove...r thirty years in the Myrtle Beach area sixteen years and pride ourselves on giving 110 percent of our attention and expertise to all our customers. Customer service is our top priority. We strive to find the automobile that you need and want. We appreciate you recognizing our dealership and appreciate your remarks. We will continue to strive for the best results for our customers. Thank you. Sincerely, Myrtle Beach Hyundai