Rosen Nissan

3.7
(391 reviews)
Visit Rosen Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–7:00pm
Tuesday 9:00am–9:00pm 8:00am–7:00pm
Wednesday 9:00am–9:00pm 8:00am–7:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (855) 961-1857 (855) 961-1857
Used (855) 962-0719 (855) 962-0719
Service (855) 964-2812 (855) 964-2812

Inventory

See all 404 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2023.
At Rosen Nissan Kia Milwaukee we're determined to go the extra mile for each and every one of our customers. Whether you drop in to purchase a new or used Nissan or Kia have your vehicle serviced or buy parts we will be there to help you every step of the way.
WHERE YOU WILL SAVE A FIST FULL OF DOLLARS

Service center

Phone number (855) 964-2812

Service hours

Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

3.7
(391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I recently purchased a used Frontier from Rosen, and was

I recently purchased a used Frontier from Rosen, and was very pleased with the process. My salesperson was friendly, knowledgeable, and attentive. He was laid back and no-pressure. I liked the truck that I test drove (and eventually bought), but noticed a couple minor issues. He included a “we owe” statement in the paperwork that they’d fix the problems when I was able to return and schedule. The paperwork process extended past closing time, but Ash and the finance manager were gracious when I apologized for keeping them late. Overall, it was a pleasant experience, I was able to get a truck for a decent price. They had performed some typical maintenance (brakes, tires, etc) on the truck before it hit the lot, making the price we settled on more than fair. Thank you!

5.0

I recently purchased a used Frontier from Rosen, and was

I recently purchased a used Frontier from Rosen, and was very pleased with the process. My salesperson was friendly, knowledgeable, and attentive. He was laid back and no-pressure. I liked the truck that I test drove (and eventually bought), but noticed a couple minor issues. He included a “we owe” statement in the paperwork that they’d fix the problems when I was able to return and schedule. The paperwork process extended past closing time, but Ash and the finance manager were gracious when I apologized for keeping them late. Overall, it was a pleasant experience, I was able to get a truck for a decent price. They had performed some typical maintenance (brakes, tires, etc) on the truck before it hit the lot, making the price we settled on more than fair. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

I recently had some trouble with my car's transmission,

I recently had some trouble with my car's transmission, and I was worried about the cost of the repairs. However, the staff at Rosen Nissan Milwaukee dealership went above and beyond to make sure my car was fixed properly, even when the warranty didn't cover the full cost. In particular, I'd like to thank Aaron, Joe, and John for their help. They were friendly, knowledgeable, and patient throughout the process.

5.0

I recently had some trouble with my car's transmission,

I recently had some trouble with my car's transmission, and I was worried about the cost of the repairs. However, the staff at Rosen Nissan Milwaukee dealership went above and beyond to make sure my car was fixed properly, even when the warranty didn't cover the full cost. In particular, I'd like to thank Aaron, Joe, and John for their help. They were friendly, knowledgeable, and patient throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1.0

Really bad exprecien costing me stress, time,money

Really bad experience in service. they damage my car, i had to fix the car and pay for the damage first and then i receive a check from Rosen Nissan, the car was damage back in July and the check state was mailed over three weeks ago back in august and i still haven't received it!

1.0

Really bad exprecien costing me stress, time,money

Really bad experience in service. they damage my car, i had to fix the car and pay for the damage first and then i receive a check from Rosen Nissan, the car was damage back in July and the check state was mailed over three weeks ago back in august and i still haven't received it!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Messaoud Zouaghi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

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1.0

My 2023 Murano with under 10K miles started making a

My 2023 Murano with under 10K miles started making a loud knocking noise immediately after my first oil change. I’ve taken my vehicle in to Rosen several times and the last visit their master technician advised the knocking noise should be present. The noise is so loud and embarrassing it can be heard both outside and inside the vehicle. This vehicle was purchased November 2022 with 15 miles and is already causing me problems. I’ve been promised a call from the GM or owner of Rosen Nissan to discuss the matter further, however it’s been over a week and I’ve heard nothing. I am afraid to drive this vehicle long distances because of the knocking noise. Had I known after the first few thousand miles my vehicle would start knocking I would have never wasted thousands of dollars to purchase it. Nissan along with this dealership is getting over on consumers. If the vehicle indeed was designer to make this knocking noise shame on the overall brand for cutting corners. I am now stuck with a knocking 2023 vehicle and it is not fair. Please do not purchase a 2023 Murano it’s designed to make knocking noises after its first few thousand miles. Spend your money on other brands that take pride in consumer satisfaction, technology and Vehicle quality. Pleas don’t be me!

1.0

My 2023 Murano with under 10K miles started making a

My 2023 Murano with under 10K miles started making a loud knocking noise immediately after my first oil change. I’ve taken my vehicle in to Rosen several times and the last visit their master technician advised the knocking noise should be present. The noise is so loud and embarrassing it can be heard both outside and inside the vehicle. This vehicle was purchased November 2022 with 15 miles and is already causing me problems. I’ve been promised a call from the GM or owner of Rosen Nissan to discuss the matter further, however it’s been over a week and I’ve heard nothing. I am afraid to drive this vehicle long distances because of the knocking noise. Had I known after the first few thousand miles my vehicle would start knocking I would have never wasted thousands of dollars to purchase it. Nissan along with this dealership is getting over on consumers. If the vehicle indeed was designer to make this knocking noise shame on the overall brand for cutting corners. I am now stuck with a knocking 2023 vehicle and it is not fair. Please do not purchase a 2023 Murano it’s designed to make knocking noises after its first few thousand miles. Spend your money on other brands that take pride in consumer satisfaction, technology and Vehicle quality. Pleas don’t be me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

Awesome salesman: Beni

My experience here was awesome. The salesman Beni really helped me with all of my questions and needs. He went over and beyond to take care of me. I loved how after I purchased my car they did a follow up call to see how I loved my new car. I highly recommend this location and salesman

5.0

Awesome salesman: Beni

My experience here was awesome. The salesman Beni really helped me with all of my questions and needs. He went over and beyond to take care of me. I loved how after I purchased my car they did a follow up call to see how I loved my new car. I highly recommend this location and salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jessica White, thank you for your kind review; we are happy to pass along your comments to the team here at Rosen Nissan!

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1.0

Sales person Ashley Ahart.

Sales person Ashley Ahart. My dad bought a car yesterday, she was all sweet, but today after my dad already paid the car she was rude. We came today to ask some questions and she was on a personal call while we were there in he office. She didn't pay attention. We cancelled some services on the vehicle and asked her for the total, and she asked us to do the math. She didn't really care. So disappointed with this dealer. I was planning to buy there, not anymore.

1.0

Sales person Ashley Ahart.

Sales person Ashley Ahart. My dad bought a car yesterday, she was all sweet, but today after my dad already paid the car she was rude. We came today to ask some questions and she was on a personal call while we were there in he office. She didn't pay attention. We cancelled some services on the vehicle and asked her for the total, and she asked us to do the math. She didn't really care. So disappointed with this dealer. I was planning to buy there, not anymore.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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1.0

Everything needs improvement.

Everything needs improvement. I bought 2022 carnival. The sliding door kept opening after a recall was issued. They wouldn’t give me a rental and I had to beg to have them even look at it!!! I couldn’t imagine having my grandchildren sitting in that second row and the door opening. I would never do business there again. Mr Rosen said he would call me back after investigation and I’ve never heard back! I lost out on over $9,000. Very difficult and upsetting but left the car there!!! No resolution. At least I know my grandkids will be safe in another vehicle. Not a carnival!

1.0

Everything needs improvement.

Everything needs improvement. I bought 2022 carnival. The sliding door kept opening after a recall was issued. They wouldn’t give me a rental and I had to beg to have them even look at it!!! I couldn’t imagine having my grandchildren sitting in that second row and the door opening. I would never do business there again. Mr Rosen said he would call me back after investigation and I’ve never heard back! I lost out on over $9,000. Very difficult and upsetting but left the car there!!! No resolution. At least I know my grandkids will be safe in another vehicle. Not a carnival!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Consumer response

Very disappointed in service and response! This was a brand new 2022 carnival that I lost so much money on! I was out over $9,000! I was told I would get a call back from Mr. Rosen after investigation. Never did. The sliding door was immediate danger for anyone who sat in the second row. It opened on the express way 11 times!!! After I had the recall done, it did it again a month latter!!! I left the car there!! Hopefully no one else will be in danger from this lemon!!!

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5.0

Awesome and amazing service from all employees at Nissan

Awesome and amazing service from all employees at Nissan Rosen. Johnny got us into a brand new Nissan Kicks. By the way we love it. He went above and beyond to help us. Thank you thank you from the bottom of our hearts.

5.0

Awesome and amazing service from all employees at Nissan

Awesome and amazing service from all employees at Nissan Rosen. Johnny got us into a brand new Nissan Kicks. By the way we love it. He went above and beyond to help us. Thank you thank you from the bottom of our hearts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

Thank you to everyone at Rosen for our new car. Never in my life would I think I'd own a Brand New car. Rosen Made it happen. Thank you Johnny for going out of your way and working so hard to get us a new car. we've been let down a lot by dealerships in the past. So thank you for really putting the customer first. Cassandra Leon

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5.0

Started little rough with sales department but to my...

Started little rough with sales department but to my surprise they ended up doing the right thing to keep me as a customer as this was my 2nd purchase from them. Very impressed by that to say the least. Highly recommend Rosen for your purchase if you are looking for a place that actually does care about their customers!

5.0

Started little rough with sales department but to my...

Started little rough with sales department but to my surprise they ended up doing the right thing to keep me as a customer as this was my 2nd purchase from them. Very impressed by that to say the least. Highly recommend Rosen for your purchase if you are looking for a place that actually does care about their customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

Trust them as far as you can throw them!

Got totally screwed over by the service department. I will never ever buy a Nissan. BTW- just do a search on all the recalls Nissans have. It's a real eye opener.

1.0

Trust them as far as you can throw them!

Got totally screwed over by the service department. I will never ever buy a Nissan. BTW- just do a search on all the recalls Nissans have. It's a real eye opener.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call or email me to go over the issues you had with service. Thank You Faith Ghanim 224-828-0345 faith.ghanim@rosenautomotive.com

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