Prestige Imports

4.1
(14 reviews)
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(914) 769-5100 (914) 769-5100

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See all 2 vehicles from this dealership.

Reviews

4.1
(14 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Great Service!

Purchased a used Subaru Outback from Anthony. Great service, great price and overall a flawless experience. I would recommend Prestige Imports and especially Anthony highly to anybody.

Dealer response

Hi Larry, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

1.0

Terrible terrible terrible

The worst costumer service for the service department. I will never bring my car back there again. I will drive an hour away just to go to another service department

Dealer response

Hi, we're extremely disappointed to hear that you left Prestige Subaru unsatisfied. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our General Manager, James Borelli at jaborelli@aol.com and we will do our best to make this better.

5.0

Excellent experience buying 2020 Forester

Purchased a car during the summer of 2020, through John P. -- it was a totally seamless experience and the dealership accommodated my requests to correspond over email and phone instead of in-person during the pandemic. The sales process was completely straightforward and there weren't any surprises; everything was made very clear. I would definitely buy from here again!

Dealer response

Hi Lizarazo, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Awesome dealership

I love Rose ! She makes it scheduling your car service super easy. Also they are taking precautions for this pandemic.

Dealer response

Valentina, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

5.0

Prestige Subaru

They diss great job repairing damage to my car and also recall work at the same time.

Dealer response

Hi John, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5.0

Pleasantville NY

Consistently outstanding, good service. No waiting.

Dealer response

Doris, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

1.0

Subaru has been harassing me

I?ve been calling and emailing for years asking them to take me off their mailing list. I?ve blocked their email addresses and they?ve kept sending from new ones. Even their VP/group manager Jeremy Abramson wrote me in 2019 saying he would take me off their mailing lists and 1 hour ago I think I received the 2nd email this week about a Subaru I NEVER BOUGHT. I?ve never given them my email. In order to submit this form I had to incorrectly answer the question ?why did you visit this dealer? but I don?t live anywhere near there and have never been there.

Dealer response

Charles, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (914) 769-5100 so we can work towards a solution. Thank you and have a great day.

5.0

Lease of an Subaru Outback

Excellent service and customer relations for the lease of a new car in spite of this difficult time of the Covid virus

Dealer response

Jeanne, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!

5.0

buy here

andrew is a no double talk seller --he's very contentious and tries to make you happy with your car

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Prestige Subaru! If you have any further questions, please give us a call. We're always happy to help!

5.0

Most Professional Dealership

This is THE BEST dealership, a far cry from the nonsense that other dealerships put you through. They are the most professional, customer-service oriented, straightforward and responsive operation, while working with customers in the most cordial fashion. See Andrew for sales or leases!

Dealer response

Maria, thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way when leaving our dealership! Safe travels!

Read all 14 reviews