Prestige Imports

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
12 lifetime reviews.
  • 5.0 out of 5
    April 2, 2021

    Purchased a car during the summer of 2020, through John P. -- it was a totally seamless experience and the dealership accommodated my requests to correspond... over email and phone instead of in-person during the pandemic. The sales process was completely straightforward and there weren't any surprises; everything was made very clear. I would definitely buy from here again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lizarazo, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we wi...ll be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    August 29, 2020

    I love Rose ! She makes it scheduling your car service super easy. Also they are taking precautions for this pandemic.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Valentina, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

  • 5.0 out of 5
    August 17, 2020

    They diss great job repairing damage to my car and also recall work at the same time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi John, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's a...nything further we can do for you, we are happy to help!

  • 5.0 out of 5
    June 22, 2020

    Consistently outstanding, good service. No waiting.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Doris, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our val...ued customers. Reviews like yours help us to continually improve.

  • 1.0 out of 5
    June 5, 2020

    I?ve been calling and emailing for years asking them to take me off their mailing list. I?ve blocked their email addresses and they?ve kept sending from... new ones. Even their VP/group manager Jeremy Abramson wrote me in 2019 saying he would take me off their mailing lists and 1 hour ago I think I received the 2nd email this week about a Subaru I NEVER BOUGHT. I?ve never given them my email. In order to submit this form I had to incorrectly answer the question ?why did you visit this dealer? but I don?t live anywhere near there and have never been there.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Charles, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We regret th...at you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (914) 769-5100 so we can work towards a solution. Thank you and have a great day.

  • 5.0 out of 5
    May 14, 2020

    Excellent service and customer relations for the lease of a new car in spite of this difficult time of the Covid virus

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jeanne, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!

  • 5.0 out of 5
    April 24, 2020

    andrew is a no double talk seller --he's very contentious and tries to make you happy with your car

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Prestige Subaru! If you have any further questions, p...lease give us a call. We're always happy to help!

  • 5.0 out of 5
    March 30, 2020

    This is THE BEST dealership, a far cry from the nonsense that other dealerships put you through. They are the most professional, customer-service oriented,... straightforward and responsive operation, while working with customers in the most cordial fashion. See Andrew for sales or leases!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Maria, thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way ...when leaving our dealership! Safe travels!

  • 5.0 out of 5
    January 6, 2020

    Terrific people, courteous attentive service. Andrew and Rose are the best!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Terry, thank you for your kind words! We're happy we could help. Safe travels!

  • 5.0 out of 5
    May 23, 2019

    I have always had terrific experiences at Prestige. From Andrew leasing/selling me vehicles to Rose and the entire service experience - couldn't be happier... with the experience. Highly recommended.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Terry, thank you so much for your positive comments about Prestige Subaru! We look forward to your next visit! Take care!

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