The entire process was painless. Very friendly and helpful. Negotiations were low key and the final price was better than hoped for. They located the exact... car I wanted.
dropped rialto off 12/15/16 pulling to right they replaced parts and alignment picked up 12/23/16 had same problem called immediately told to bring back... 12/26/16 picked up again 12/30/16 same problem I paid $2000.00dollars they drove a half tank of gas I guess test driving I paid for top dollar service got shade tree repairs
Tyler Baker did such a great job showing and answering all our questions about the CC Executive that my wife and I decided to buy the car. Her professionalism... and customer service was second to none. We were also impressed with the service and professionalism from Kevin, Tom and Woody. The team at the Orange Park Volkswagen is a top notch and I would recommend it to anybody that wants to buy a Volkswagen.
Great staff and facilities. I was able to come in and get my car services very fast. I had a few people approach me asking if I needed anything. I felt... important and would buy my next car from them!
I purchased my car back in 2011, I can understand the need for my sells rep to appear more excited than me but from one required maintenance appointment... to the next I can tell that the employees are genuinely happy which shows in their willingness to go out of there way to show you that you are not just another customer who is adding more work on them. The employees are professional and caring from the sales to service. I especially want to send a special thanks to Stevan in Service for all of the help and time to explain a service issue to me in a way in which I could understand it. You are very much appreciated!
I've purchased several vehicles and this is by far the best experience I've ever had at a dealership. My Sales Consultant, Jessica was amazing and kept... me informed throughout the process.
We worked with Steve in the Service Dept. today regarding our 20,000 mi. service and he did a super job! Knowledgeable, friendly, quick and efficient -... the full package. Thanks for such a smooth service experience today, Steve!
Definitely worth the trip from Palm Coast! Not your 'typical dealership experience' their friendly and knowledgeable sales team took the extra time to... find the best car for me, and at a great price!
My 2010 Jetta Sports Wagon was due the 80,000 mile servicing. I called yesterday afternoon and had a confirmed appointment first thing this morning. My... Service Advisor, Stevan Makosch, was very professional and kept me informed of my Jetta's status. In slightly over two hours, my car was serviced, washed, and ready for my use.
Amazing customer service and process! Will def be back and refer my family and friends!