Volkswagen Of Orange Park

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 23, 2018

    The entire process was painless. Very friendly and helpful. Negotiations were low key and the final price was better than hoped for. They located the exact... car I wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    December 30, 2016

    dropped rialto off 12/15/16 pulling to right they replaced parts and alignment picked up 12/23/16 had same problem called immediately told to bring back... 12/26/16 picked up again 12/30/16 same problem I paid $2000.00dollars they drove a half tank of gas I guess test driving I paid for top dollar service got shade tree repairs

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 4, 2016

    Tyler Baker did such a great job showing and answering all our questions about the CC Executive that my wife and I decided to buy the car. Her professionalism... and customer service was second to none. We were also impressed with the service and professionalism from Kevin, Tom and Woody. The team at the Orange Park Volkswagen is a top notch and I would recommend it to anybody that wants to buy a Volkswagen.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 16, 2015

    Great staff and facilities. I was able to come in and get my car services very fast. I had a few people approach me asking if I needed anything. I felt... important and would buy my next car from them!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 31, 2015

    I purchased my car back in 2011, I can understand the need for my sells rep to appear more excited than me but from one required maintenance appointment... to the next I can tell that the employees are genuinely happy which shows in their willingness to go out of there way to show you that you are not just another customer who is adding more work on them. The employees are professional and caring from the sales to service. I especially want to send a special thanks to Stevan in Service for all of the help and time to explain a service issue to me in a way in which I could understand it. You are very much appreciated!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2015

    I've purchased several vehicles and this is by far the best experience I've ever had at a dealership. My Sales Consultant, Jessica was amazing and kept... me informed throughout the process.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2015

    We worked with Steve in the Service Dept. today regarding our 20,000 mi. service and he did a super job! Knowledgeable, friendly, quick and efficient -... the full package. Thanks for such a smooth service experience today, Steve!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2015

    Definitely worth the trip from Palm Coast! Not your 'typical dealership experience' their friendly and knowledgeable sales team took the extra time to... find the best car for me, and at a great price!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 26, 2015

    My 2010 Jetta Sports Wagon was due the 80,000 mile servicing. I called yesterday afternoon and had a confirmed appointment first thing this morning. My... Service Advisor, Stevan Makosch, was very professional and kept me informed of my Jetta's status. In slightly over two hours, my car was serviced, washed, and ready for my use.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 24, 2015

    Amazing customer service and process! Will def be back and refer my family and friends!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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