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Schumacher Buick GMC of West Palm Beach

(1,785 reviews)
Visit Schumacher Buick GMC of West Palm Beach
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 4 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (877) 852-1501 (877) 852-1501
Used (866) 929-4321 (866) 929-4321
Service (888) 551-9446 (888) 551-9446

Reviews

(1,785 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Steven Henriquez was very professional and polite.

Steven Henriquez was very professional and polite. He took the time to help me choose the right vehicle . I highly recommend him .

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are glad you had a good experience, please let us know what we can do better next time to earn a 5-star rating. Customer service Manager, Schumacher Auto, 561 253 6733.

Tagged along with my father as he was inquiring an

Tagged along with my father as he was inquiring an acquisition of a new truck. The experience was second to none, professional, clean, informational. Well done Schumacher! And thank you Craig & Alfred!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We hope you love your new truck, and Welcome to the Schumacher Family!

Wonderful, and Erick Rivera was most helpful.

Wonderful, and Erick Rivera was most helpful. He was so accommodating and couldn’t have been nicer and more friendly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Leasing a new Volvo from Schumacher Volvo of Palm Beach

Leasing a new Volvo from Schumacher Volvo of Palm Beach and Sales Consultant Matthew Needle was a first rate experience that I will repeat when the time comes. Matthew Needle is the salesman that one hopes to meet at a car dealership as he is attentive to the client’s needs without that aggressive attitude that makes most of us not want to go shopping for a new car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We hope you love your new Volvo, and Welcome to the Schumacher Family!

Consumer response

Our pleasant shopping experience at Schumacher Volvo of the Palm Beaches was published accurately.

Karen Rodriguez was just excellent.

Karen Rodriguez was just excellent. We made an appointment, she was ready for us, the car was ready for a test drive immediately, and we were NEVER pressured in any way. Finance team was also fantastic. Couldn't be happier with our treatment, the process or the outcome. Highly recommend the dealer and Karen.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Trey Jacques streamlined the process & was ready for us

Trey Jacques streamlined the process & was ready for us when we arrived. Excellent Customer Service!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Your service advisor,Erick ,made sure to get the service

Your service advisor,Erick ,made sure to get the service done in a timely manner. His pleasant demeanor and incredible car knowledge are a real asset to your dealership. I will be back for my next appt.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We appreciate your business.

Excellent customer service from Steven Henriquez and Joel

Excellent customer service from Steven Henriquez and Joel Capaz. I would definitely recoomend this dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Elliott Bates was a pleasure to work with in helping me

Elliott Bates was a pleasure to work with in helping me get my new XC60

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Extremely accommodating and friendly.

Extremely accommodating and friendly. Couldn’t have been more helpful in getting our deal done. We are grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.