Reviews
Eric Rivera took care of me and my car exceptionally. He...
Eric Rivera took care of me and my car exceptionally. He kept me updated throughout the whole time my car was getting serviced. From now on, this will be only place I will be taking my car for proper service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Santiago. These words go a long way, it motivates us to work even harder, thank you for the review!
Second time having a good experience at Schumacher. Rick...
Second time having a good experience at Schumacher. Rick did a nice job explaining everything and giving me a good deal. I highly recommend going to Schumacher off Okeechobee.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cat. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Joel got back to me with good pricing and it was a great...
Joel got back to me with good pricing and it was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Martin. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Jim Zisson15 reviewsa month agoBest car buying...
Jim Zisson 15 reviews a month ago Best car buying experience I've had because I lucked out with ace salesperson Andrew Bisaccia. I had no intention on closing on a car the day I met with him for my test drive appointment, however as soon as I sat in , and drove the XC60 and XC40 SUV's, I felt like I was "home". I was coming out of my 4th BMW 740il xDrive as I now have some mobility issues getting in and out of a low riding sedan, which I had for past 5 years. I also had planned to test Cadillac XT4, for it's great lease deals and soft ride, Audi Q5 (boring, actually, imho) and surprisingly a very loaded 2022 Hyundai Tucson 37mpg Hybrid. However Andrew was extremely professional, knowledgeable, patient and helpful + I loved the cars when I drove them (I've owned 6 over the last 42 years, all good). BMW's are great but the local dealer's service is anything but, in my experience so I wasn't going back to them. I'm also a big fan of good design and safety, which the dealership and the XC40 T5-R both had in spades, without the pretentiousness I've found all too common at alot of other high end dealerships. Chuck Schumacher is a great guy also. However, it was my experience with Andrew Bisaccia that made me very comfortable with closing before I left there. I wound up driving the 25 minutes home in my new car with Andrew following me in my BMW 740, that I drove to get there. He then made sure I didn't have anymore questions before I gave him a ride back to his car and dealership around 7:30p. Long day but well worth it. btw The next morning a got a snarky VM from a woman at Gunther Volvo who told me I could have bought the car for $1500 less from her, which I didn't respond to. I've typically been a "price" shopper when buying a new car, and have been very good at it. However, while I may have found a similar/alternative XC40 elsewhere at a somewhat lower price, I was so comfortable and impressed with Andrew Bisaccia and my experience at the dealership (where my son had also bought an XC60 last Christmas) that I really didn't mind. I would also add that I'm not a troll or a relative. If you want a Volvo, check Andrew out at Schumacher. He's the man and it's the ride, imho.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim, we want to thank you for leaving such an impactful review. We hope that you love your new vehicle and we just want to say Welcome to the Schumacher Family! We strive every day to make each clients experience memorable and special, so thanks for the kind words and enjoy! Schumacher Auto Group
Not hard to write when true. Love the XC40 T5-R. Not my father's Volvo.
Andrew was excellent helping us buy our new car, we...
Andrew was excellent helping us buy our new car, we didn't have to waste the whole day to get the best deal, his honesty and professionalism are outstanding...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
The worst man I've ever dealt with in this industry. He...
The worst man I've ever dealt with in this industry. He just kept pushing the vehicles on me. It seemed like all he cared about was making a sale.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I apologize for you experience at West Palm Beach Buick GMC. We are known for taking ownership and caring deeply about our customers. We can’t fix the past, but you have my personal commitment to improving the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. Customer Experience Manager
Joel was easy to talk to, great communication. Also great...
Joel was easy to talk to, great communication. Also great follow up after the purchase. Jim was the most pleasant finance manager I’ve deal with. Will definitely recommend Joel and Jim and absolutely give them my business again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
. Thank you very much for your rating! We are glad you had a pleasant experience.
This is the second rating I have received. Elliot Bates...
This is the second rating I have received. Elliot Bates is a true professional in analyzing our needs and desires. We purchased our Volvo XC60 on our first visit and took it home that night. It was late so we made an appointment with him to learn how to use all the features a few days later, he spent 3 hours answering our questions and show us how to get the most enjoyment from our new car! I will recommend any of my friends who want a olio to Elliott!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your rating! We are glad you had a pleasant experience. Thank you for choosing Volvo Cars of the Palm Beaches and Welcome to the Schumacher Family!
Great experience Christian at the service department...
Great experience Christian at the service department professional courteous prompt service I will give the dealership a Five Star review I recommend service advisor Christian
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Joel, Jim and the team made my transition to a new Volvo...
Joel, Jim and the team made my transition to a new Volvo seamless and quick. This team is very efficient and well trained. Erik in service is also a great team member.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jet123, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.