Reviews
Friendly and helpful. Made me feel comfortable and experienced. They made me feel comfortable, kept me well hydrated, answered all of my questions, and Dylan was knowledgeable about the vehicle.
Friendly and helpful. Made me feel comfortable and experienced. They made me feel comfortable, kept me well hydrated, answered all of my questions, and Dylan was knowledgeable about the vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very pushy about selling extra stuff. I had to repeatedly decline. There was hidden fees inside the registration fees. Cost me an extra $500 for you to pay my DMV fees for me. I wasn’t shown the itemized bill for this until I asked for it 2 days later. If the finance guy (Thomas) would have shown me up front I would’ve declined and went to the BMV myself. It was an extra $1000 on my loan. Very dishonest way to do business. Sammy was great and would but another vehicle from her, if she worked at a different dealership.
Very pushy about selling extra stuff. I had to repeatedly decline. There was hidden fees inside the registration fees. Cost me an extra $500 for you to pay my DMV fees for me. I wasn’t shown the itemized bill for this until I asked for it 2 days later. If the finance guy (Thomas) would have shown me up front I would’ve declined and went to the BMV myself. It was an extra $1000 on my loan. Very dishonest way to do business. Sammy was great and would but another vehicle from her, if she worked at a different dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Bought vehicle with two stone chips in windshield that are starting to spread-windshield should be replaced instead of chips filled. Otherwise good experience.
Bought vehicle with two stone chips in windshield that are starting to spread-windshield should be replaced instead of chips filled. Otherwise good experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
The dealership was great. Sammy was incredible throughout the process. I can’t thank her enough for keeping everything in mind our family needed. I would recommend anyone to go see Sammy and get a car. I had a great experience!
The dealership was great. Sammy was incredible throughout the process. I can’t thank her enough for keeping everything in mind our family needed. I would recommend anyone to go see Sammy and get a car. I had a great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We did not deal with Austin. Sammy was person to deal with Sammy was very attentive
We did not deal with Austin. Sammy was person to deal with Sammy was very attentive
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I don't remember the business manager's name, but he was phenomenal. Explain the purchase very well. Austin and Dylan were so easy to work with and excited for me to have a new car felt very well taken care of.
I don't remember the business manager's name, but he was phenomenal. Explain the purchase very well. Austin and Dylan were so easy to work with and excited for me to have a new car felt very well taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 Star review! We're so glad to hear our My Auto Import Center team with your business! We appreciate you trusting us with your business.
My salesman Roy was amazing! He made me feel comfortable and answered all my questions.
My salesman Roy was amazing! He made me feel comfortable and answered all my questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re so glad to hear Roy made you feel comfortable and took the time to answer all your questions. We’ll be sure to pass along your kind words!
We had a small concern with our vehicle and Brenda in Nissan service took great care of us. I will recommend My Auto to anyone I know looking for a vehicle.
No comment I didn't like it that I was told or quoted certain nos and then those papers were taken away by finance so I couldn't compare when they came out with the signature papers. Plus I told them originally I was paying cash but would have to move some money in order to pay cash and yet they acted as if I should pick up car before I had the funds in the bank to write the check. I called and asked again for I didn't want them to cash my check and the check would bounce.
No comment I didn't like it that I was told or quoted certain nos and then those papers were taken away by finance so I couldn't compare when they came out with the signature papers. Plus I told them originally I was paying cash but would have to move some money in order to pay cash and yet they acted as if I should pick up car before I had the funds in the bank to write the check. I called and asked again for I didn't want them to cash my check and the check would bounce.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We’re glad you chose My Auto and appreciate you bringing your concerns about the purchasing process to our attention. We’ll be sure to share this with our team as we continue working to make the experience as clear and comfortable as possible. We appreciate your business!
Everybody was very friendly and nice all the snacks and drinks were great and it was very convenient and comfortable
Everybody was very friendly and nice all the snacks and drinks were great and it was very convenient and comfortable
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We’re so glad you felt welcomed and comfortable during your visit. We’re happy you enjoyed the snacks and drinks, too! We appreciate your business!
I bought a used Toyota certified Venza from this dealership. This was my first purchase from this dealership but I have also previously facilitated the purchase of 2 others vehicles for family members from here. In this purchase, my wife and I were on the fence between new + used with low miles and also not sure which model we liked best. Nick P took talked us through options, happily wrote up three different options so we could see what total price + payments were for each and how that compared to our wish list items, and we chose the Venza. He was great to work with and his willingness to provide complete details for the multiple option really helped the discussion with my wife and ultimately make the best pick for us. We've had the car a couple weeks now and love it. Was great to work with Nick and My Import auto center.
I bought a used Toyota certified Venza from this dealership. This was my first purchase from this dealership but I have also previously facilitated the purchase of 2 others vehicles for family members from here. In this purchase, my wife and I were on the fence between new + used with low miles and also not sure which model we liked best. Nick P took talked us through options, happily wrote up three different options so we could see what total price + payments were for each and how that compared to our wish list items, and we chose the Venza. He was great to work with and his willingness to provide complete details for the multiple option really helped the discussion with my wife and ultimately make the best pick for us. We've had the car a couple weeks now and love it. Was great to work with Nick and My Import auto center.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful 5-star review! We’re so glad Nick was able to make the process easy and help you find the right vehicle for your family. We truly appreciate your continued trust in My Auto and hope you’re loving your Venza!