My Auto Import Center

4.6
(4,752 reviews)
Visit My Auto Import Center
Sales hours:
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
2024 state dealer award View 29 awards
2024 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (231) 981-0049 (231) 981-0049
Used (231) 981-0094 (231) 981-0094
Service (231) 981-0073 (231) 981-0073

Inventory

See all 422 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since February 2016.
My Auto Import Center in Muskegon MI treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Here at My Auto we offer a FREE Lifetime Powertrain Warranty on all of our new cars. Next time you are in for service feel free to relax on our leather sofas or enjoy one of our massage chairs while sipping on a FREE coffee or a beverage from our soda fountain.

Meet our employees

View all 53 employees View less employees

Reviews

4.6
(4,752 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of My Auto Import Center from DealerRater.

Want to share your experience with this dealership?

Write a review
1.0

Sell your Subaru before warranty runs out.

Sell your Subaru before warranty runs out. Bad trans problems that seems to happened after 100k miles. costly repair $2500, a common problem. P1710 . Shortly (days) after 12 months warranty on first repair ran out it happened AGAIN. Same parts needed replaced and this My Auto import dealership and Subaru national said past warranty to bad. They wanted another $2500. 13 months and 12k miles and two repairs. Service manager was no help. This was by far the most expensive car to keep on the road Ive ever had.

1.0

Sell your Subaru before warranty runs out.

Sell your Subaru before warranty runs out. Bad trans problems that seems to happened after 100k miles. costly repair $2500, a common problem. P1710 . Shortly (days) after 12 months warranty on first repair ran out it happened AGAIN. Same parts needed replaced and this My Auto import dealership and Subaru national said past warranty to bad. They wanted another $2500. 13 months and 12k miles and two repairs. Service manager was no help. This was by far the most expensive car to keep on the road Ive ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

Nick was very friendly, upstanding, and honest.

Nick was very friendly, upstanding, and honest. I enjoyed doing business with him and look forward to any further business in the future.

5.0

Nick was very friendly, upstanding, and honest.

Nick was very friendly, upstanding, and honest. I enjoyed doing business with him and look forward to any further business in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review, Jacob! We're so glad to hear Nick created such a positive experience for you while purchasing your new Toyota with us! We appreciate you trusting us with your business.

Show full review
5.0

1st class operation all the way from negotiating the

1st class operation all the way from negotiating the purchase thru delivery. This is my second transaction for a new car there and it won't be my last. Sean and his colleagues delivered on all of their promises, and followed up afterward to make sure I was totally satisfied with the performance of my new Audi Q3.

5.0

1st class operation all the way from negotiating the

1st class operation all the way from negotiating the purchase thru delivery. This is my second transaction for a new car there and it won't be my last. Sean and his colleagues delivered on all of their promises, and followed up afterward to make sure I was totally satisfied with the performance of my new Audi Q3.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review, George and Barb! We're so glad to hear Sean and our My Auto team created such a positive experience for you while purchasing your new Audi Q3 with us! We appreciate you trusting us with your business.

Show full review
4.0

I have had good experiences overall when taking my car in

I have had good experiences overall when taking my car in for service without difficulty. From a sales standpoint, this is the 3rd Subaru I have purchased here. Each time I have worked with Rob Gould. Rob is exceptional and has always gone out of his way to work with me and get me the car that works best for me. Rob is 5 stars all the way!

4.0

I have had good experiences overall when taking my car in

I have had good experiences overall when taking my car in for service without difficulty. From a sales standpoint, this is the 3rd Subaru I have purchased here. Each time I have worked with Rob Gould. Rob is exceptional and has always gone out of his way to work with me and get me the car that works best for me. Rob is 5 stars all the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 4-star review, Don! We appreciate you trusting us with your business and will relay your positive feedback to Rob.

Show full review
5.0

Friendly, clean and very inviting.

Friendly, clean and very inviting. They offered bottled water and excited to help with our needs.

5.0

Friendly, clean and very inviting.

Friendly, clean and very inviting. They offered bottled water and excited to help with our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We appreciate you trusting us with your business.

Show full review
5.0

The dealership is a friendly and easy place to shop for

The dealership is a friendly and easy place to shop for your next car. There were no hassles and zero pressure.

5.0

The dealership is a friendly and easy place to shop for

The dealership is a friendly and easy place to shop for your next car. There were no hassles and zero pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We appreciate you trusting us with your business.

Show full review
5.0

Ty was amazing.

Ty was amazing. Very laid back and honest, he made our buying process fun and enjoyable. He also found a beautiful car that fit our budget. I would highly recommend!

5.0

Ty was amazing.

Ty was amazing. Very laid back and honest, he made our buying process fun and enjoyable. He also found a beautiful car that fit our budget. I would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review, John! We appreciate you trusting us with your business.

Show full review
5.0

When I visited My Auto Imports, I wasn’t sure exactly

When I visited My Auto Imports, I wasn’t sure exactly what vehicle I wanted. I gave the salesman, Ty Holm a general idea and he found me the perfect car for very reasonable price. They have a great selection, and I also didn’t feel pressured like I have at so many other dealerships. I would highly recommend My Auto Import Center, and salesman, Ty Holm!

5.0

When I visited My Auto Imports, I wasn’t sure exactly

When I visited My Auto Imports, I wasn’t sure exactly what vehicle I wanted. I gave the salesman, Ty Holm a general idea and he found me the perfect car for very reasonable price. They have a great selection, and I also didn’t feel pressured like I have at so many other dealerships. I would highly recommend My Auto Import Center, and salesman, Ty Holm!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review, Brenda! We appreciate your kind words and will relay your positive feedback to our team.

Show full review
5.0

Tyler was so knowledgeable about cars, the purchase,

Tyler was so knowledgeable about cars, the purchase, interest rate, and was willing to go above and beyond to help you find the perfect vehicle for me. He was polite and very helpful. I will send more people to him.

5.0

Tyler was so knowledgeable about cars, the purchase,

Tyler was so knowledgeable about cars, the purchase, interest rate, and was willing to go above and beyond to help you find the perfect vehicle for me. He was polite and very helpful. I will send more people to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review, Lisa! We appreciate you trusting us with your business and will relay your positive feedback to Tyler.

Show full review
5.0

Ty did a great job of helping us find the perfect car we

Ty did a great job of helping us find the perfect car we were looking for. He was patient and professional. I will definitely recommend him and My Auto to all my friends and family!!!

5.0

Ty did a great job of helping us find the perfect car we

Ty did a great job of helping us find the perfect car we were looking for. He was patient and professional. I will definitely recommend him and My Auto to all my friends and family!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are glad to hear that Ty created such a wonderful experience for you and will relay your positive feedback to our team.

Show full review
See all 4752 reviews