New 866-976-3553 Dealer Website
Used 877-668-1971 Email Dealer
Service 877-618-4626

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 10:00 AM - 4:00 PM
Sun Closed
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 8:00 PM
Wed 7:30 AM - 8:00 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 6:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
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Reviews

4.0
Average based on 19 reviews.
  • Good service for an out-of-state purchase

    I negotiated a buying price and a trade-in price via phone and email a week before driving from out of state to buy a certified pre-owned Audi. Th...

    Dealer Response

    Jim, Rob and the entire My Auto Team strive to provide our customers with a transparent, efficient and comfortable vehicle purchase experience. W...


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    I negotiated a buying price and a trade-in price via phone and email a week before driving from out of state to buy a certified pre-owned Audi. The only issue was that, after negotiating a price, they called back the next day and said they couldn't sell it to me for that price with the certified warranty. We renegotiated and they gave me a little more for my trade-in to make up some difference but I still paid $500 more than they initially agreed to. With that said, I still felt I got a great deal on the car. They prepared and emailed all the paperwork for me to review before driving 600 miles to pick the car up and the transaction was smooth once I got there. The car itself was exactly as advertised and was detailed and ready for me with a full tank of gas when I showed up. All-said, I'd buy from them again. Rob (sales guy), Justin (sales manager), and Rebekah (business/finance manager) were all great to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jim, Rob and the entire My Auto Team strive to provide our customers with a transparent, efficient and comfortable vehicle purchase experience. We are honored to have earned your business and thank you for making the long trip in to see us!


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  • Great Experience

    We purchased our Outback Subaru from, John Gongalski, and we were extremely pleased with the entire experience. John provided us with great care i...

    Dealer Response

    John and the entire sales and service team here at My Auto Import Center are honored to have earned not only yous sales but also your service busi...


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    We purchased our Outback Subaru from, John Gongalski, and we were extremely pleased with the entire experience. John provided us with great care in making our decision, in guiding us through the process of purchasing to the point of driving off the lot, and in following up to make sure we were happy. Since purchasing our car, we have used My Import Auto for routine maintenance and have been impressed with the services, quality of work, and care of customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John and the entire sales and service team here at My Auto Import Center are honored to have earned not only yous sales but also your service business as well! Thank you for taking the time to share your experience with everyone and we can't wait to see you back for your next scheduled maintenance visit.


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  • Excellent dealership

    John Gongalski has a great personality Always helpful, Always available if I need him. I bought one Audi TTCoupe while having service I saw this n...

    Dealer Response

    John and the entire sales and service team here at My Auto Import Center are honored to have earned not only your sales but also your service busi...


    Show Full Review

    John Gongalski has a great personality Always helpful, Always available if I need him. I bought one Audi TTCoupe while having service I saw this nice looking Toyota Avalon John made a smooth transition from my Audi to the Avaon. Excellent service department for oil changes. Everyone is very friendly & helpful. I tell everyone about my experience with John Thanks for all your help.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John and the entire sales and service team here at My Auto Import Center are honored to have earned not only your sales but also your service business as well! Thank you for taking the time to share your experience with everyone and we can't wait to see you back for your next scheduled maintenance visit.


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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2016

My Auto Import Center in Muskegon, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Here at My Auto we offer absolutely FREE Service Loaners to all of our service customers. We also offer a FREE Lifetime Powertrain Warranty on all of our new cars. Next time you are in for service feel free to relax on our leather sofas or enjoy one of our massage chairs while sipping on a FREE coffee or a beverage from our soda fountain.