Skip to main content

Village Volkswagen of Chattanooga

(1,183 reviews)
Visit Village Volkswagen of Chattanooga
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 14 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (423) 228-2445 (423) 228-2445
Used (423) 228-5955 (423) 228-5955
Service (423) 228-5954 (423) 228-5954

Inventory

See all 185 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since March 2014.
We proudly serve the Chattanooga TN Cleveland TN Dalton GA and Huntsville AL market. Stop by and visit us today at Village Volkswagen of Chattanooga your locally owned and operated dealership. We carry the complete Volkswagen line-up along with WorldAuto Certified and other pre-owned cars trucks and SUVs. From sales to service and parts we take pride in how we treat our customers. Our goal is to not just meet but far exceed the expectations of our customers.
Come see why our customers love us!

Service center

Phone number (423) 228-5954

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Had a great drive with Chad, was more of a problem solver

Had a great drive with Chad, was more of a problem solver instead of a salesman. Highly recommended.

Had a great drive with Chad, was more of a problem solver

Had a great drive with Chad, was more of a problem solver instead of a salesman. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Completely untrustworthy and rude.

Completely untrustworthy and rude. Unprofessional and egotistical to the highest degree possible. Will never do business with him ever.

Completely untrustworthy and rude.

Completely untrustworthy and rude. Unprofessional and egotistical to the highest degree possible. Will never do business with him ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I bought a 2018 A4 here in 2021 and had it serviced as

I bought a 2018 A4 here in 2021 and had it serviced as required. Today Nov 20th I waited while they were asked to change the oil and rotate tires because rear tires had a lot more tread. They gave me a bill for $644 for other things they did without saying anything! When I asked about the tires they did not rotate them since they had even wear. They skipped what I needed because there was no charge! When I asked why they did extra stuff, they said it was due on the 60K miles list - my car only has 50,800 miles and they can tell I only drive 5-6 K miles annually since it had 34 K miles when they sold it to me. It's a bad look for the Owners to rip off a 75 year old guy living on SSI. I have owned 7 Audis since 1981 when I got a 5000S and nobody in America knew what an Audi was. Best one was a 2001 Quattro Roadster I drove til 2018 but I can't afford to ever go back to them and get cheated again! David Petro, Chattanooga

I bought a 2018 A4 here in 2021 and had it serviced as

I bought a 2018 A4 here in 2021 and had it serviced as required. Today Nov 20th I waited while they were asked to change the oil and rotate tires because rear tires had a lot more tread. They gave me a bill for $644 for other things they did without saying anything! When I asked about the tires they did not rotate them since they had even wear. They skipped what I needed because there was no charge! When I asked why they did extra stuff, they said it was due on the 60K miles list - my car only has 50,800 miles and they can tell I only drive 5-6 K miles annually since it had 34 K miles when they sold it to me. It's a bad look for the Owners to rip off a 75 year old guy living on SSI. I have owned 7 Audis since 1981 when I got a 5000S and nobody in America knew what an Audi was. Best one was a 2001 Quattro Roadster I drove til 2018 but I can't afford to ever go back to them and get cheated again! David Petro, Chattanooga

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Excellent service, clarity and integrity.

Excellent service, clarity and integrity. Such nice people! We ended up with a great deal! Ask for Reggie!

Excellent service, clarity and integrity.

Excellent service, clarity and integrity. Such nice people! We ended up with a great deal! Ask for Reggie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Wonderful, experience.

Wonderful, experience. A really friendly and helpful. Not pushy. A really helpful man, made the whole experience painless.

Wonderful, experience.

Wonderful, experience. A really friendly and helpful. Not pushy. A really helpful man, made the whole experience painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Reggie is amazing to work with!

Reggie is amazing to work with! Highly recommend him a salesman on your next Village VW purchase!

Reggie is amazing to work with!

Reggie is amazing to work with! Highly recommend him a salesman on your next Village VW purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Very professional.

Very professional. Taken care of from beginning to end of the deal! I would recommend to anyone

Very professional.

Very professional. Taken care of from beginning to end of the deal! I would recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Great communication from the service department.

Great communication from the service department. This makes for easy decision making and prompt service.

Great communication from the service department.

Great communication from the service department. This makes for easy decision making and prompt service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Reggie Harris is so amazing!

Reggie Harris is so amazing! Very helpful and educational when picking out a car :) Highly Recommend!!!

Reggie Harris is so amazing!

Reggie Harris is so amazing! Very helpful and educational when picking out a car :) Highly Recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Every process from start to finish was seamless and

Every process from start to finish was seamless and pleasant. As long as I’m in Chattanooga, I plan to stay a Village Volkswagen customer.

Every process from start to finish was seamless and

Every process from start to finish was seamless and pleasant. As long as I’m in Chattanooga, I plan to stay a Village Volkswagen customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 1183 reviews