Reviews
Had a great drive with Chad, was more of a problem solver
Had a great drive with Chad, was more of a problem solver instead of a salesman. Highly recommended.
Had a great drive with Chad, was more of a problem solver
Had a great drive with Chad, was more of a problem solver instead of a salesman. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Completely untrustworthy and rude.
Completely untrustworthy and rude. Unprofessional and egotistical to the highest degree possible. Will never do business with him ever.
Completely untrustworthy and rude.
Completely untrustworthy and rude. Unprofessional and egotistical to the highest degree possible. Will never do business with him ever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I bought a 2018 A4 here in 2021 and had it serviced as
I bought a 2018 A4 here in 2021 and had it serviced as required. Today Nov 20th I waited while they were asked to change the oil and rotate tires because rear tires had a lot more tread. They gave me a bill for $644 for other things they did without saying anything! When I asked about the tires they did not rotate them since they had even wear. They skipped what I needed because there was no charge! When I asked why they did extra stuff, they said it was due on the 60K miles list - my car only has 50,800 miles and they can tell I only drive 5-6 K miles annually since it had 34 K miles when they sold it to me. It's a bad look for the Owners to rip off a 75 year old guy living on SSI. I have owned 7 Audis since 1981 when I got a 5000S and nobody in America knew what an Audi was. Best one was a 2001 Quattro Roadster I drove til 2018 but I can't afford to ever go back to them and get cheated again! David Petro, Chattanooga
I bought a 2018 A4 here in 2021 and had it serviced as
I bought a 2018 A4 here in 2021 and had it serviced as required. Today Nov 20th I waited while they were asked to change the oil and rotate tires because rear tires had a lot more tread. They gave me a bill for $644 for other things they did without saying anything! When I asked about the tires they did not rotate them since they had even wear. They skipped what I needed because there was no charge! When I asked why they did extra stuff, they said it was due on the 60K miles list - my car only has 50,800 miles and they can tell I only drive 5-6 K miles annually since it had 34 K miles when they sold it to me. It's a bad look for the Owners to rip off a 75 year old guy living on SSI. I have owned 7 Audis since 1981 when I got a 5000S and nobody in America knew what an Audi was. Best one was a 2001 Quattro Roadster I drove til 2018 but I can't afford to ever go back to them and get cheated again! David Petro, Chattanooga
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service, clarity and integrity.
Excellent service, clarity and integrity. Such nice people! We ended up with a great deal! Ask for Reggie!
Excellent service, clarity and integrity.
Excellent service, clarity and integrity. Such nice people! We ended up with a great deal! Ask for Reggie!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful, experience.
Wonderful, experience. A really friendly and helpful. Not pushy. A really helpful man, made the whole experience painless.
Wonderful, experience.
Wonderful, experience. A really friendly and helpful. Not pushy. A really helpful man, made the whole experience painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reggie is amazing to work with!
Reggie is amazing to work with! Highly recommend him a salesman on your next Village VW purchase!
Reggie is amazing to work with!
Reggie is amazing to work with! Highly recommend him a salesman on your next Village VW purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional.
Very professional. Taken care of from beginning to end of the deal! I would recommend to anyone
Very professional.
Very professional. Taken care of from beginning to end of the deal! I would recommend to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great communication from the service department.
Great communication from the service department. This makes for easy decision making and prompt service.
Great communication from the service department.
Great communication from the service department. This makes for easy decision making and prompt service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reggie Harris is so amazing!
Reggie Harris is so amazing! Very helpful and educational when picking out a car :) Highly Recommend!!!
Reggie Harris is so amazing!
Reggie Harris is so amazing! Very helpful and educational when picking out a car :) Highly Recommend!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every process from start to finish was seamless and
Every process from start to finish was seamless and pleasant. As long as I’m in Chattanooga, I plan to stay a Village Volkswagen customer.
Every process from start to finish was seamless and
Every process from start to finish was seamless and pleasant. As long as I’m in Chattanooga, I plan to stay a Village Volkswagen customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car